Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Coventry City Council
Council House, Earl Street
Coventry
CV15RR
UK
Contact person: Procurement Services
E-mail: procurement.services@coventry.gov.uk
NUTS: UKG33
Internet address(es)
Main address: www.coventry.gov.uk
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
COV - Interpretation and Translation Service (NEPO) / Language Services (ESPO)
Reference number: COV - 21648
II.1.2) Main CPV code
79530000
II.1.3) Type of contract
Services
II.1.4) Short description
External provision to support internal services:
Face to face interpretation
Written translation
Video interpreting
Telephone interpreting
Sign language
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Lowest offer:
700 000.00
GBP/ Highest offer:
760 000.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Lot 1 - Face to face interpreting
II.2.2) Additional CPV code(s)
79530000
II.2.3) Place of performance
NUTS code:
UKG33
II.2.4) Description of the procurement
Services in place to support internal provision:
Face to face interpretation
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
Yes
Description of options:
Option to extend 2 x 12 months
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Lot 2 - Written translation
II.2.2) Additional CPV code(s)
79530000
II.2.3) Place of performance
NUTS code:
UKG33
II.2.4) Description of the procurement
Services in place to support internal provision:
Written translation
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
Yes
Description of options:
Option to extend 2 x 12 months
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3
II.2.1) Title
Lot 3 - Video Interpreting
II.2.2) Additional CPV code(s)
79530000
II.2.3) Place of performance
NUTS code:
UKG33
II.2.4) Description of the procurement
Services in place to support internal provision:
Video interpreting
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
Yes
Description of options:
Option to extend 2 x 12 months
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 4
II.2.1) Title
Lot 4 - Sign Language
II.2.2) Additional CPV code(s)
79530000
II.2.3) Place of performance
NUTS code:
UKG33
II.2.4) Description of the procurement
Services in place to support internal provision:
Sign Language
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
Yes
Description of options:
Option to extend 2 x 12 months
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 5
II.2.1) Title
Lot 5 - Telephone Interpreting
II.2.2) Additional CPV code(s)
79530000
II.2.3) Place of performance
NUTS code:
UKG33
II.2.4) Description of the procurement
Services in place to support internal provision:
Telephone interpreting
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
Yes
Description of options:
Option to extend 2 x 12 months
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
We awarded under existing frameworks led by ESPO and NEPO which followed appropriate regulations
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
Section V: Award of contract
Lot No: Lot 1
Title: Lot 1 - Face to face interpreting
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
12/02/2025
V.2.2) Information about tenders
Number of tenders received: 17
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Supreme Linguistic Services Limited T/A Premium Linguistic Services
09340464
Birmingham
UK
NUTS: UKG33
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
Lowest offer:
160 000.00
GBP
/ Highest offer:
165 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: Lot 1
Title: Lot 1 - Face to face interpretation
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
12/02/2025
V.2.2) Information about tenders
Number of tenders received: 17
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Translate UK Limited
05705452
Halifax
UK
NUTS: UKG33
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
40 000.00
GBP
/ Highest offer:
45 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: Lot 2
Title: Lot 2 - Written Translation
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
12/02/2025
V.2.2) Information about tenders
Number of tenders received: 26
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
ITL (North East) Ltd
04844668
Gateshead
UK
NUTS: UKG33
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
220 000.00
GBP
/ Highest offer:
225 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: Lot 3
Title: Lot 3 - Video Interpreting
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
12/02/2025
V.2.2) Information about tenders
Number of tenders received: 13
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Supreme Linguistic Services Limited T/A Premium Linguistic Services
09340464
Birmingham
UK
NUTS: UKG33
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
80 000.00
GBP
/ Highest offer:
85 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: Lot 4
Title: Lot 4 - Sign Language
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
12/02/2025
V.2.2) Information about tenders
Number of tenders received: 12
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
BID Services
1053184
Birmingham
UK
NUTS: UKG33
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
60 000.00
GBP
/ Highest offer:
65 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: Lot 5
Title: Lot 5 - Telephone Interpreting
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
10/04/2025
V.2.2) Information about tenders
Number of tenders received: 14
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Language Line Limited
4823110
London
UK
NUTS: UKG33
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
140 000.00
GBP
/ Highest offer:
145 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Coventry City Council
Coventry
UK
VI.5) Date of dispatch of this notice
08/05/2025