Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Sunderland City Council
City Hall, Plater Way,
Sunderland
SR13AA
UK
Contact person: Kristine Goodliffe
E-mail: kristine.goodliffe@sunderland.gov.uk
NUTS: UKC23
Internet address(es)
Main address: https://www.sunderland.gov.uk/
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
First Tier Level: Welfare Rights & Financial Wellbeing Advice
II.1.2) Main CPV code
85300000
II.1.3) Type of contract
Services
II.1.4) Short description
Framework for a Locality Based Welfare Rights Advice Service Framework.
The framework consists of 6 Lots. Lots 1 - 5 are locality based, and Lot 6 will provide a City-Wide Telephony and digital offer.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
1 200 000.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Lot 1: Sunderland West
II.2.2) Additional CPV code(s)
85300000
II.2.3) Place of performance
NUTS code:
UKC23
II.2.4) Description of the procurement
Lot 1: Sunderland West Locality Based Welfare Rights Advice Service Framework
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 100
Price
/ Weighting:
Accept/Reject
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Lot 2: Sunderland North
II.2.2) Additional CPV code(s)
85300000
II.2.3) Place of performance
NUTS code:
UKC23
II.2.4) Description of the procurement
Locality Based Welfare Rights Advice Service Framework
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 100
Price
/ Weighting:
Accept/Reject
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3
II.2.1) Title
Lot 3: Sunderland East
II.2.2) Additional CPV code(s)
85300000
II.2.3) Place of performance
NUTS code:
UKC23
II.2.4) Description of the procurement
Locality Based Welfare Rights Advice Service Framework
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 100
Price
/ Weighting:
Accept/Reject
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 4
II.2.1) Title
Lot 4: Washington
II.2.2) Additional CPV code(s)
85300000
II.2.3) Place of performance
NUTS code:
UKC23
II.2.4) Description of the procurement
Locality Based Welfare Rights Advice Service Framework
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 100
Price
/ Weighting:
Accept/Reject
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 5
II.2.1) Title
Lot 5: Coalfield
II.2.2) Additional CPV code(s)
85300000
II.2.3) Place of performance
NUTS code:
UKC23
II.2.4) Description of the procurement
Locality Based Welfare Rights Advice Service Framework
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 100
Price
/ Weighting:
Accept/Reject
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 6
II.2.1) Title
Lot 6: City Wide Telephony and digital offer
II.2.2) Additional CPV code(s)
85300000
II.2.3) Place of performance
NUTS code:
UKC23
II.2.4) Description of the procurement
City Wide Telephony and digital offer
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 100
Price
/ Weighting:
Accept/Reject
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2025/S 000-005528
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
24/04/2025
V.2.2) Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Shiney Advice and Resource Project
04769232
Houghton le Spring
UK
NUTS: UKC23
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 800 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
24/04/2025
V.2.2) Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Citizens Advice Sunderland
06347304
Sunderland
UK
NUTS: UKC23
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 400 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Sunderland City Council
Sunderland
UK
VI.5) Date of dispatch of this notice
21/05/2025