Prior information notice
This notice is for prior information only
Section I: Contracting
authority
I.1) Name and addresses
Department for Work & Pensions
Caxton House, 6-12 Tothill Street, London, SW1H 9NA
London
SW1H 9NA
UK
Contact person: Commercial Team
E-mail: cddigital.ucwa@dwp.gov.uk
NUTS: UK
Internet address(es)
Main address: https://www.gov.uk/government/organisations/department-for-work-pensions
Address of the buyer profile: https://www.gov.uk/government/organisations/department-for-work-pensions
I.3) Communication
Additional information can be obtained from the abovementioned address
I.4) Type of the contracting authority
National or federal agency/office
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
DWP AI Transcription
II.1.2) Main CPV code
72222300
II.1.3) Type of contract
Services
II.1.4) Short description
The Department for Work & Pensions (DWP) is undertaking market research to understand market capability in speech-to-text transcription (in-person and other channels), optional summarisation, and multilingual support (including translation), to improve the accessibility, consistency and efficiency of our citizen and colleague interactions. <br/><br/>This RFI does not commit the DWP to undertaking any formal procurement activity. This notice has also been published on Contracts Finder.<br/><br/>For further information and details on how to respond to this RFI, please refer to the attachment found on the documents section of the Atamis e-Procurement portal:<br/><br/>https://dwp2.my.salesforce-sites.com/ProSpend__CS_ContractPage?SearchType=Projects&uid=a1MdO000003ZoY5UAK&searchStr=&sortStr=Recently+Published&page=1&filters=&County=
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UKI
II.2.4) Description of the procurement
We are exploring commercially available solutions (both COTS and API based) that can generate accurate transcriptions and provide different summary outputs for different operational contexts. We also want users to be able to review and edit the transcript and generated summary to produce an agreed record, including the ability to add annotations, and to share/export outputs using approved channels. <br/><br/>Due to the early stage of this engagement, there are certain aspects of any associated procurement activities that are yet to be determined. As such, please ignore the Contract Notice Publication Date in this notice.
II.3) Estimated date of publication of contract notice:
01/05/2026
Section IV: Procedure
IV.1) Description
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section VI: Complementary information
VI.5) Date of dispatch of this notice
01/05/2026