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Contract Award Notice

Advanced Metering Infrastructure for Non-Household Customers: AMI Smart Water Meters, Networks and Data services

  • First published: 15 May 2026
  • Last modified: 15 May 2026
  • Version: N/A
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-04b35a
Published by:
Scottish Water
Authority ID:
AA20044
Publication date:
15 May 2026
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Scottish Water is planning an accelerated, nationwide rollout of AMI smart metering for our <br/>non-household customers from 2026-2032, subject to final business case approval. This <br/>initiative follows a successful pilot with approximately 3,000 business customers in Inverness <br/>and Orkney.<br/><br/>The primary driver is to achieve a sustainable demand reduction of 80 million litres per day <br/>(80MLd) through a combination of customer and network side interventions.<br/>This programme will involve full replacement of the existing mechanical meter estate. It is <br/>planned that Implementation will be prioritised based on water deficit areas to maximise impact, <br/>with installations beginning early 2026.<br/><br/>This framework will support the nationwide rollout of AMI smart metering for our non-household <br/>customers, the scope of which includes:<br/>• Smart water meters for non-household customers<br/>• Supporting Headend systems <br/>• Communication networks<br/>• Overall service management and front-line support<br/><br/>Scottish Water will also require a Meter Data Management System (MDMS), which will be <br/>procured separately, but must integrate with the solution provided through this procurement.<br/>Installation services are not included in the scope of this procurement.<br/>It is expected that the successful Bidder will supply smart water meters, headend system/s and <br/>communication networks to fulfil the requirements of the rollout. Given Scotland’s diverse <br/>geography and challenging conditions, it is anticipated that a mixed network provision will be <br/>required to achieve maximum connectivity. Bidders will likely need to form a consortium of <br/>partners through subcontracting arrangements to deliver the full spectrum of solutions, but we <br/>will require a lead bidder.

Full notice text

Contract award notice – utilities

Section I: Contracting entity

I.1) Name and addresses

Scottish Water

The Bridge, 6 Buchanan Gate, Stepps

Glasgow

G33 6FB

UK

Contact person: Ruth Campbell

E-mail: ruth.campbell@scottishwater.co.uk

NUTS: UKM

Internet address(es)

Main address: https://www.scottishwater.co.uk/

Address of the buyer profile: https://www.scottishwater.co.uk/

I.6) Main activity

Water

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Advanced Metering Infrastructure for Non-Household Customers: AMI Smart Water Meters, Networks and Data services

Reference number: SW25/INF/1494

II.1.2) Main CPV code

72720000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Scottish Water is planning an accelerated, nationwide rollout of AMI smart metering for our <br/>non-household customers from 2026-2032, subject to final business case approval. This <br/>initiative follows a successful pilot with approximately 3,000 business customers in Inverness <br/>and Orkney.<br/><br/>The primary driver is to achieve a sustainable demand reduction of 80 million litres per day <br/>(80MLd) through a combination of customer and network side interventions.<br/>This programme will involve full replacement of the existing mechanical meter estate. It is <br/>planned that Implementation will be prioritised based on water deficit areas to maximise impact, <br/>with installations beginning early 2026.<br/><br/>This framework will support the nationwide rollout of AMI smart metering for our non-household <br/>customers, the scope of which includes:<br/>• Smart water meters for non-household customers<br/>• Supporting Headend systems <br/>• Communication networks<br/>• Overall service management and front-line support<br/><br/>Scottish Water will also require a Meter Data Management System (MDMS), which will be <br/>procured separately, but must integrate with the solution provided through this procurement.<br/>Installation services are not included in the scope of this procurement.<br/>It is expected that the successful Bidder will supply smart water meters, headend system/s and <br/>communication networks to fulfil the requirements of the rollout. Given Scotland’s diverse <br/>geography and challenging conditions, it is anticipated that a mixed network provision will be <br/>required to achieve maximum connectivity. Bidders will likely need to form a consortium of <br/>partners through subcontracting arrangements to deliver the full spectrum of solutions, but we <br/>will require a lead bidder.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Lowest offer:   / Highest offer:  

II.2) Description

II.2.3) Place of performance

NUTS code:

UKM

II.2.4) Description of the procurement

Scottish Water is planning an accelerated, nationwide rollout of AMI smart metering for our <br/>non-household customers from 2026-2032, subject to final business case approval. This <br/>initiative follows a successful pilot with approximately 3,000 business customers in Inverness <br/>and Orkney.<br/><br/>The primary driver is to achieve a sustainable demand reduction of 80 million litres per day <br/>(80MLd) through a combination of customer and network side interventions.<br/>This programme will involve full replacement of the existing mechanical meter estate. It is <br/>planned that Implementation will be prioritised based on water deficit areas to maximise impact, <br/>with installations beginning early 2026.<br/><br/>This framework will support the nationwide rollout of AMI smart metering for our non-household <br/>customers, the scope of which includes:<br/>• Smart water meters for non-household customers<br/>• Supporting Headend systems <br/>• Communication networks<br/>• Overall service management and front-line support<br/><br/>Scottish Water will also require a Meter Data Management System (MDMS), which will be <br/>procured separately, but must integrate with the solution provided through this procurement.<br/>Installation services are not included in the scope of this procurement.<br/>It is expected that the successful Bidder will supply smart water meters, headend system/s and <br/>communication networks to fulfil the requirements of the rollout. Given Scotland’s diverse <br/>geography and challenging conditions, it is anticipated that a mixed network provision will be <br/>required to achieve maximum connectivity. Bidders will likely need to form a consortium of <br/>partners through subcontracting arrangements to deliver the full spectrum of solutions, but we <br/>will require a lead bidder.

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

To access this opportunity, please register using the following link . https://atamis-scottishwater.my.salesforce-sites.com/ProSpend__CS_PublicLandingPage?SearchType=Projects

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Negotiated with call for competition

IV.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement with a single operator.

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2025/S 000-027457

Section V: Award of contract

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

14/04/2026

V.2.2) Information about tenders

Number of tenders received: 3

Number of tenders received from SMEs: 1

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 3

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Elster Water Metering T/A Honeywell

08624958

Honeywell House, Skimped Hill Lane, Bracknell, Berkshire

Bracknell

RG12 1EB

UK

NUTS: UK

The contractor is an SME: No

V.2.5) Information about subcontracting

The contract is likely to be subcontracted

Value or proportion likely to be subcontracted to third parties

Proportion: 34 %

Section VI: Complementary information

VI.3) Additional information

To access this opportunity please register using the following link - https://atamis-scottishwater.my.salesforce-sites.com/ProSpend__CS_PublicLandingPage?SearchType=Projects

VI.4) Procedures for review

VI.4.1) Review body

Glasgow Sheriff Court

1 Carlton Place

Glasgow

G5 9DA

UK

VI.4.2) Body responsible for mediation procedures

Scottish Water

The Bridge, 6 Buchanan Gate, Stepps

Glasgow

G33 6FB

UK

E-mail: help@scottishwater.co.uk

Internet address(es)

URL: https://www.scottishwater.co.uk/

VI.5) Date of dispatch of this notice

14/05/2026

Coding

Commodity categories

ID Title Parent category
72720000 Wide area network services Computer network services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
ruth.campbell@scottishwater.co.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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