Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Post Office Limited
Post Office Limited
100 Wood Street
London
EC2V7ER
UK
Contact person: Demian Hunt
E-mail: demian.hunt@postoffice.co.uk
NUTS: UKI31
Internet address(es)
Main address: www.postoffice.co.uk
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
POL App Customer Facing
Reference number: C103806
II.1.2) Main CPV code
72200000
II.1.3) Type of contract
Services
II.1.4) Short description
Design and development of the Post Office customer application.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
1 573 350.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
72000000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Design and development of the Post Office customer application.
II.2.5) Award criteria
Quality criterion: Technical
/ Weighting: 70%
Price
/ Weighting:
30%
II.2.11) Information about options
Options:
Yes
Description of options:
Call off contract from POL Digital Capabilities Framework.
This initial SOW is on a time and materials basis, subsequent SOW's will be awarded subject to ongoing satisfactory performance.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
This is a call-off under an existing framework contract PCR2015 - Post Office - Digital Capabilities Framework.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
02/03/2026
V.2.2) Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Softwire Technology UK Limited
Softwire
London
N3 2FG
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 1 573 350.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Royal Courts of Justice
London
UK
VI.5) Date of dispatch of this notice
20/05/2026