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Cymraeg

UK1

Crowd Management Services

  • First published: 22 May 2026
  • Last modified: 22 May 2026
  • Version: 1

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-06a212
Published by:
Transport for Wales Rail Limited (Utility Buyer)
Authority ID:
AA80566
Publication date:
22 May 2026
Deadline date:
-
Notice type:
UK1
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The Supplier will assist in the planning, management and development of all crowd management responsibilities that are undertaken across the entire railway network as well as customer service. This can range from large scale major events to any miscellaneous activities that require a crowd management or customer service presence (e.g major disruptive engineering work, passenger assist, support during lift outages, disruption of any type).

Full notice text

Scope

Procurement reference

TFW0918.00

Procurement description

The Supplier will assist in the planning, management and development of all crowd management responsibilities that are undertaken across the entire railway network as well as customer service. This can range from large scale major events to any miscellaneous activities that require a crowd management or customer service presence (e.g major disruptive engineering work, passenger assist, support during lift outages, disruption of any type).

Main category

Services

Delivery regions

  • UKL - Wales

Total value (estimated)

4000000.00 GBP Excluding VAT

4800000.00 GBP Including VAT

Contract dates (estimated)

31 January 2027, 00:00AM to 31 January 2031, 23:59PM

Contracting authority

Transport for Wales Rail Limited (Utility Buyer)

Identification register:

  • GB-COH

Address 1: 3 Llys Cadwyn

Town/City: Pontypridd

Postcode: CF37 4TH

Country: United Kingdom

Website: https://tfw.wales/

Companies House: 12619906

Contact name: Curtis Jordan

Email: supplychain@tfw.wales

Organisation type: Public authority - sub-central government

Devolved regulations that apply: Wales

Lots

Divided into 1 lots

Lot number: 1

CPV classifications

  • 79710000 - Security services
  • 75241000 - Public security services
  • 98341130 - Janitorial services
  • 79952000 - Event services
  • 60140000 - Non-scheduled passenger transport

Delivery regions

  • UKL - Wales

Sustainability

Small and medium-sized enterprises (SME)

Contract start date (estimated)

31 January 2027, 00:00AM

Contract end date (estimated)

31 January 2031, 23:59PM

Submission

Publication date of tender notice (estimated)

31 July 2026

Coding

Commodity categories

ID Title Parent category
79952000 Event services Exhibition, fair and congress organisation services
98341130 Janitorial services Accommodation services
60140000 Non-scheduled passenger transport Road transport services
75241000 Public security services Public security, law and order services
79710000 Security services Investigation and security services

Delivery locations

ID Description
There are no delivery locations for this notice.

About the buyer

Main contact:
n/a
Admin contact:
n/a
Technical contact:
n/a
Other contact:
n/a

Further information

Date Details
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