Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
West Northamptonshire Council
Angel Street
Northampton
NN11ED
UK
Contact person: Peter Scott
E-mail: peter.scott@westnorthants.gov.uk
NUTS: UKF24
Internet address(es)
Main address: www.westnorthants.gov.uk
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
CXM Case Workftow Management
II.1.2) Main CPV code
72212220
II.1.3) Type of contract
Services
II.1.4) Short description
direct award via G cloud framework for cloud software
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
724 176.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKF24
II.2.4) Description of the procurement
This is for lot 2 of G cloud 14 - Cloud software which was a direct award based on search
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
Yes
Description of options:
2 x 12 month periods available for extension at a cost of 181,044 for each 12 month period
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
New works/services, constituting a repetition of existing works/services and ordered in accordance with the strict conditions stated in the Directive
Explanation
direct awarded based on continuation of existing service
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
18/05/2026
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Jadu Creative Limited
08538777
Bedford
UK
NUTS: UKH24
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 724 176.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
High Court of England and Wales
London
UK
VI.5) Date of dispatch of this notice
26/05/2026