General Practice (GP) Managed Print Services

Procurement reference

PRJ-1320

Procurement description

General Practice (GP) Managed Print Services.

The current fleet is approximately 7,800 devices, the majority of which require a solution based on USB connectivity. Procurement to cover the following themes:

- Print Hardware and Installation,

- Print Consumables,

- Training and Documentation for Practices,

- Management of Print Assets and Print Availability (Break/Fix Services),

- Provision of Print Activity Reporting and Analytics, including reporting by media type at enterprise, site, and device level, to support operational management, cost transparency, and sustainability objectives

Main category

Services

Additional categories

Goods

Delivery regions

• UKL - Wales

Total value (estimated)

7148426.25 GBP Excluding VAT

8578111.50 GBP Including VAT

Contract dates (estimated)

14 October 2028, 00:00AM to 13 October 2033, 23:59PM

Extension end date (if all the extensions are used): 13 October 2035

Digital Health and Care Wales

Is the total value above threshold?

Above threshold

CPV classifications

• 30100000 - Office machinery, equipment and supplies except computers, printers and furniture
• 50310000 - Maintenance and repair of office machinery

Delivery regions

• UKL - Wales

Contract start date (estimated)

14 October 2028, 00:00AM

Contract end date (estimated)

13 October 2033, 23:59PM

Extension end date (estimated)

13 October 2035, 23:59PM

Can the contract be extended?

Yes

Engagement process description

Digital Health Care Wales (DHCW) intends to conduct market engagement with providers who may interested in bidding for the GP Managed Print Service Contract. DHCW has not defined a "route to market" and therefore DHCW welcomes engagement from potential providers.

The intention is for DHCW to conduct a market engagement presentation session, with providers who have noted an interest in this Preliminary Market Engagement Notice, in mid June via a digital platform. This session will include an overview the requirements and initial thoughts on an evaluation methodology.

Furthermore, individual sessions may be made available for the purpose of question and answer sessions, between providers and DHCW, in the days following the engagement session.

Please confirm by the 15th June 2026 whether you require any materials in the medium of the Welsh Language. Furthermore, if you require a copy of the Preliminary Market Engagement Notice in Welsh, please let us know as this can be made available.

Potential bidders should note that this engagement together with any other soft market sounding in relation to this proposed procurement, may not necessarily lead to a formal procurement and/or award of any contracts. Further, that any information provided by potential bidders during this engagement event, may be used by DHCW to help to scope the proposed procurement/services and may also be shared widely with other potential bidders/providers. Accordingly, potential bidders are advised not to share any confidential information and/or information they would not wish to be shared more widely. DHCW accepts no liability for any costs incurred by bidders as a result of attending the engagement event.

Due date

01 July 2026, 23:59PM

Has the engagement period already ended?

No

Publication date of tender notice (estimated)

14 August 2026