Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Sandwell Metropolitan Borough Council
Oldbury
UK
E-mail: madalene2_harmer@sandwell.gov.uk
NUTS: UKG37
Internet address(es)
Main address: https://www.sandwell.gov.uk/
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Sandwell Carers Service
Reference number: ASC146
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
The Sandwell Metropolitan Borough Council wishes to procure a new Carers Service in Sandwell where carers can access information, advice, and support in line with the Care Act 2014.The Care Act 2014 placed a duty on all Councils to consider the needs of carers on equal footing to the person receiving care and support. There is a clear focus in the Act on promoting carers' wellbeing, taking account of the impact caring has on all aspects of their lives. It is therefore a statutory requirement that every Council has a robust offer to identify carers and support them appropriately.The new service will work with local partners towards better lives for Carers in Sandwell. It will improve outcomes for Sandwell carers, including health, wellbeing and opportunities.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
1 500 000.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKG37
Main site or place of performance:
II.2.4) Description of the procurement
The new service will work with local partners towards better lives for Carers in Sandwell. It will improve outcomes for Sandwell carers, including health, wellbeing and opportunities.Key functions will include:1. Support for carers to identify or be identified as carers - including campaigns, targeted activities for under- represented groups of carers and promotion/awareness raising2. Single point of access for carers with information and advice, and signposting to the right support3. Preventative community based support - including peer support groups and work with local partners4. Checks on carer wellbeing5. Wellbeing plans and triage to the right services as needed, including Adult Social Care and Children's TrustThe successful contractor will be required to have responsibility for the delivery of the Service in compliance with legislation including the Care Act 2014, Children and Families Act 2014, and to support and empower carers to meet key outcomes
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60%
Price
/ Weighting:
40%
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2025/S 000-004156
Section V: Award of contract
Contract No: ASC146
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
25/05/2025
V.2.2) Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 5
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 5
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Forward Carers CIC
Birmingham
UK
NUTS: UKG37
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 1 500 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
VI.5) Date of dispatch of this notice
27/05/2026