Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
NHS DEVON INTEGRATED CARE BOARD
QJK
Aperture House, Pynes Hill, Rydon Lane,
Exeter
EX25AZ
UK
E-mail: d-icb.contracting@nhs.net
NUTS: UKK43
Internet address(es)
Main address: https://onedevon.org.uk/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
All Age CHC Assessments & Review Support Devon
Reference number: W234990
II.1.2) Main CPV code
85141200
II.1.3) Type of contract
Services
II.1.4) Short description
NHS Devon has undertaken a procurement exercise using Direct Award process C of the Provider Selection Regime for continuing all-age assessment support services across Continuing Healthcare and Deprivation of Liberty Safeguards service areas. This includes reviews of patients, assessments of patients and support to appeals.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
1 630 000.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKK3
UKK4
Main site or place of performance:
Delivery will be primarily across the Devon footprint, but reflecting organisational change/ pending unification, NHS Cornwall will also be able to access the provision if needed (not anticipated there will be significant uptake/ spend for Cornwall).
II.2.4) Description of the procurement
This is a Provider Selection Regime (PSR) confirmation of contract award notice under the Health Care Services (Provider Selection Regime) Regulations 2023.
NHS Devon sought to procure assessment support services across CHC and Deprivation of Liberty Safeguards service areas . It is intending to award a contract of 12 months with a 6 month extension option, commencing 01/07/2026 to Carehome Selection Ltd. (Trading as Xyla) - following Direct Award Process C of the Provider Selection Regime.
Anticipated maximum lifetime value including extension: £1.63m
II.2.5) Award criteria
Quality criterion: The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard
/ Weighting: 55%
Cost criterion: The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard
/ Weighting: 45%
II.2.11) Information about options
Options:
Yes
Description of options:
Option to extend the contract by up to 6 months.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by Midnight on 10/06/2026 (8 working days following publication of intention to award notice). This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
20/05/2026
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Carehome Selection Ltd. (Trading as Xyla)
03091598
London
UK
NUTS: UKI
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 1 630 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2023 do not apply to this award. The publication of this notice marks the start of the standstill period.
Representations by providers must be made to decision makers by midnight on 10/06/2026 (8 working days following publication of intention to award notice). They should be submitted in writing to d-icb.contracting@nhs.net.
This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.'
Award decision-makers; NHS Devon ICB Procurement Oversight Group
No conflicts of interest, or potential conflicts of interest, were declared by any decision makers.
The decision to award this contract in line with Direct Award Process C was based on evaluation against the 5 required key criteria, with weightings applied as follows:
Quality 45%
Value 45%
Integration: Pass/ Fail
Improving equalities: Pass/fail
Social Value 10%
Assessment of the provider was based on evidence available through their existing contract with the ICB and publicly published information.
Xyla scored highly for value based on benchmarking and KPI performance as well as financial sustainability. Quality of delivery is deemed satisfactory with a good level of responsiveness, clinical outcomes and turnaround. They have strong reporting arrangements in place with CRM reports and weekly caseload updates. Appropriate integration with other services is in place and compliance with National CHC framework. The service is responsive to the needs of individuals. Xyla evidence social value through a commitment to Net Zero, appropriate employment and staff support programmes and involvement with charities and local communities.
VI.4) Procedures for review
VI.4.1) Review body
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
This is an intention to award notice under Direct Award process C. the standstill period before the award is confirmed is 8 working days from the publication of this notice and will end at midnight on 10/06/2026.
Any representations in relation to this award should be sent to d-icb.contracting@nhs.net
Please ensure formal representations are only submitted if they meet all of the criteria set out in statutory guidance:
-The representation is received within the first 8 working days following the start of the standstill period
-the representation comes from a provider that might otherwise have been a provider of the services to which the contract relates
-the provider is aggrieved by the decision of the relevant authority
-the provider believes that the relevant authority has failed to apply the regime correctly and sets out reasonable grounds to support its belief
-the representation is submitted in writing (which includes electronically) to the relevant authority within eight working days of the start of the standstill period.
VI.5) Date of dispatch of this notice
29/05/2026