Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Royal Free London NHS Foundation Trust
Pond St
London
NW3 2QG
UK
Contact person: The Procurement Team
E-mail: rf.ppstenders@nhs.net
NUTS: UKI31
Internet address(es)
Main address: https://www.royalfree.nhs.uk/
Address of the buyer profile: https://www.royalfree.nhs.uk/
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://atamis-1928.my.site.com/s/Welcome
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://atamis-1928.my.site.com/s/Welcome
Tenders or requests to participate must be sent to the abovementioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:
https://atamis-1928.my.site.com/s/Welcome
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
The Provision of Enhanced Virtual Care Project
Reference number: C450056
II.1.2) Main CPV code
85100000
II.1.3) Type of contract
Services
II.1.4) Short description
Royal Free London NHS Foundation Trust is conducting a procurement for an Enhanced Virtual Care programme using the Competitive Process under the Health Care Services (Provider Selection Regime) Regulations 2023.<br/><br/>The Service provides digitally enabled proactive care for people with complex long-term conditions who are at increased risk of deterioration and avoidable admission. A third party is sought to help deliver remote monitoring, structured clinical triage, personalised care planning, health coaching and medicines optimisation, with agreed escalation routes into primary, community, virtual ward and acute services.<br/><br/>This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.
II.1.5) Estimated total value
Value excluding VAT:
12 000 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
85323000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Royal Free London NHS Foundation Trust is conducting a procurement for an Enhanced Virtual Care programme using the Competitive Process under the Health Care Services (Provider Selection Regime) Regulations 2023. <br/><br/>This procurement follows an earlier market engagement exercise undertaken by the Trust to understand provider capability and inform the development of the service specification and commercial model. This engagement did not form part of a provider selection process and no provider was selected as a result of it.<br/><br/>The Service provides digitally enabled proactive care for people with complex long-term conditions who are at increased risk of deterioration and avoidable admission. A third party is sought to help deliver remote monitoring, structured clinical triage, personalised care planning, health coaching and medicines optimisation, with agreed escalation routes into primary, community, virtual ward and acute services.<br/><br/>A detailed analysis was undertaken of population segmentation including patient level costs across acute, community, mental health and primary care settings. Patients were also segmented based on the highest cost conditions (i.e cardio, respiratory) This led to the best potential indicators of future patient cohorts being in the top 5% spend in the next 12 months.<br/><br/>Patient led remote onboarding of patients and baselining of key physiological parameters, development of a jointly held care plan, structured action to address identified care gaps such as medicines optimisation and vaccination, access to lifestyle-based interventions and direct access to appropriate clinical support and onward escalation were required.<br/><br/>This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
12 000 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 12
This contract is subject to renewal: Yes
Description of renewals:
Option to extend for a further 1+1+1 years.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
29/06/2026
Local time: 10:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders
Date:
29/06/2026
Local time: 10:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.4) Procedures for review
VI.4.1) Review body
The High Court
The Strand
London
WC2A 2LL
UK
VI.5) Date of dispatch of this notice
29/05/2026