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Summary

OCID:
Published by:: Northwards Housing
Authority ID:: AA24284
Publication date:: 09 November 2013
Deadline date:: 09 December 2013
Notice type:: Contract Notice
Has documents:: No
Has SPD:: No
Has Carbon Reduction Plan:: N/A

Abstract

The organisation seeks to contract with a ‘prime contractor' for the provision and support of its IT services which supports business as usual and development of services and which represents value for money. This includes core infrastructure (servers, storage and backup), Wide and Local Area Networks, Telephony and Disaster Recovery.

Full notice text

CONTRACT NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)

Official Name: Northwards Housing
Postal Address: Hexagon Tower, Crumpsall Vale
Town: Manchester	Postal Code: M9 8GQ	Country: UK
For the attention of: John Burton	Telephone: +44 1617205890
E-Mail: john.burton@northwardshousing.co.uk	Fax:
General Address of the contracting authority (URL) http://www.northwardshousing.co.uk Address of the Buyers Profile (URL)

Further information can be obtained at:	As in above mentioned contact point(s) Other: Please complete Annex A.I
Specifications and further documents can be obtained at:	As in above mentioned contact point(s) Other: Please complete Annex A.II
Tenders or requests to participate must be sent to:	As in above mentioned contact point(s) Other: Please complete Annex A.III

I.2)

Type of contracting Authority and Main Activity or Activities

	Ministry or any other national or federal authority, including their regional or local sub-divisions
	National or federal agency/Office
	Regional or local Authority
	Regional or local Agency/Office
	Body governed by public law
	European Institution/Agency or International Organisation

	General public services
	Defence
	Public order and safety
	Environment
	Economic and financial affairs
	Health
	Housing and community amenities
	Social protection
	Recreation, culture and religion
	Education

The contracting authority is purchasing on behalf of other contracting authorities: No

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

IT Managed Service.

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

Service category 7

II.1.2)

Main site or location of works, place of delivery or performance

Manchester, UK.

NUTS Code UKD3

II.1.3)

This notice involves

A public contract
The setting up of a Dynamic Purchasing System
The establishment of a framework agreement

II.1.4)

Information on framework agreement (if applicable)

Framework agreement with a single operators
Framework agreement with several operators

Number of participants to the framework agreement envisaged

Duration of the framework agreement

Justification for a framework agreement the duration of which exceeds four years

Estimated total value of purchases for the entire duration of the framework agreement

Frequency and value of the contracts to be awarded

II.1.5)

Short description of the contract or purchase(s)

II.1.6)

Common Procurement Vocabulary (CPV)

	Main vocabulary	Supplementary vocabulary (when applicable)
Main object	72000000
Additional objects

32410000

32430000

32500000

48800000

48820000

72222300

72500000

72514100

72251000

72720000

72710000

72590000

72910000

II.1.7)

Contract covered by the Government Procurement Agreement (GPA)

II.1.8)

Division into lots

II.1.9)

Will variants be accepted

II.2)

Quantity or Scope of the Contract

II.2.1)

Total quantity or scope

The Supplier will provide IT service to Northwards, as “single supplier” contract which encompasses all in-scope activities relating to:

— Core Infrastructure and Telephone Service Delivery (IaaS);

— Service Management;

— Service Level Agreement adherence;

— Service Desk;

— Contract Management; and

— Billing.

Northwards requires the:

— Design;

— Supply;

— Installation;

— Commissioning (including project management, training and migration);

— Integration; and

— Ongoing support

for a highly available and scalable ICT infrastructure which shall encompass:

— WAN;

— Virtualised server environment (provided as an IaaS model);

— Storage (provided as an IaaS model);

— Backup solution; and

— Desktop (fixed line) telephone system.

The in-scope services shall include:

— Provision of core infrastructure (servers, storage and WAN) including general day to day support, backup, etc;

— A "Rate Card" to add Virtual Servers and Storage on demand to accommodate future incremental growth;

— Replacement for the current Microsoft Data Protection Manager (DPM) Backup Solution;

— Telecommunications services including:

— Telephone lines which are connected to the phone system;

— WAN circuits connecting all of Northwards' offices and the Supplier's data centre(s);

— Support for Telephony;

— Break/fix support for Servers and Storage;

— Firewall, Mail Scanning and Internet Gateway protection;

— Web filtering and logging;

— Second and Third line service desks for all in scope services and on-premises equipment, which includes Local Area Network (LAN) equipment but excludes desktop computers and printers;

— Business Continuity services; and

— A “Rate Card” for additional professional services which may be called off as required in connection with the above.

Estimated value range between1 225 000and 1 500 000
Currency: GBP

II.2.2)

Options

Provisional timetable for recourse to these options

Number of possible renewals

In the case of renewable supplies or service contracts, estimated time frame for subsequent contracts

12 months (from award of the contract)

II.3)

Duration of the contract or limit for completion

Period in month/s: 60(from the award of the contract)

Section III: Legal, Economic, Financial and Technical Information

III.1)

Conditions Relating to the Contract

III.1.1)

Deposits and guarantees required

III.1.2)

Main Terms of financing and payment and/or reference to the relevant provisions

III.1.3)

Legal form to be taken by the grouping of suppliers, contractors or service providers to whom the contract is to be awarded

III.1.4)

Other particular conditions to which the performance of the contract is subject

III.2)

Conditions for Participation

III.2.1)

Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if requirements are met:

The Authority will apply all the offences listed in Article 45(1) of Directive 2004/18/EC (implemented as Regulation 23(1) of the Public Contract Regulations (PCR) 2006 in the UK) and all of the professional misconducts listed at Article 45(2) of Directive 2004/18/EC (see also Regulation 23(2) in the PCR 2006) to the decision of whether a Candidate is eligible to be invited to tender. Candidates will be required to answer questions as part of the qualification process. For candidates who are registered overseas, you will need to declare if you have any offences/misconduct under your own countries laws, where these laws are equivalent to the Regulation 23 lists. Candidates who have been convicted of any of the offences under Article 45(1) are ineligible and will not be selected to bid, unless there are overriding requirements in the general interest for doing so. Candidates who are guilty of any of the offences, circumstances or misconduct under Article 45(2) may be excluded from being selected to bid at the discretion of the Authority (detailed in pre-qualification questionnaire PQQ Section B and C).

III.2.2)

Economic and financial capacity

Information and formalities necessary for evaluating if requirements are met:

Appropriate statements from banks or, where appropriate, evidence of relevant professional risk indemnity insurance (detailed in pre-qualification questionnaire PQQ Section D.

Minimum level(s) of standard possibly required

III.2.3)

Technical capacity

Information and formalities necessary for evaluating if requirements are met:

Details of relevant policies and of similar contracts and experience etc, as detailed in pre-qualification questionnaire PQQ) SECTIONS E and F.

Minimum level(s) of standard possibly required

III.2.4)

Reserved contracts

The contract is restricted to sheltered workshops
The execution of the contract is restricted to the framework of sheltered employment programmes

III.3)

Conditions Specific to Service Contracts

III.3.1)

Is provision of the service reserved to a specific profession?

III.3.2)

Will legal entities be required to state the names and professional qualifications of the personnel responsible for the execution of the service?

Section IV: Procedure

IV.1)

Type of Procedure

Open		Restricted
Accelerated restricted		Negotiated
Accelerated negotiated		Competitive dialogue

Justification for the choice of accelerated procedure

IV.1.1)

Have candidates already been selected?

IV.1.2)

Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 5 and maximum number 8

Objective criteria for choosing the limited number of candidates

Those who meet the minimum requirements of the PQQ and then achieve the highest scores.

IV.1.3)

Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated

IV.2)

Award Criteria

A) Lowest Price No

B) The most economically advantageous tender in terms of:

B1) Criteria as stated in contract documents: Yes

B2) Criteria as stated below: No

Criteria

Weighting

IV.2.2)

An electronic auction will be used

IV.3 Administrative Information

IV.3.1)

Reference number attributed to the notice by the contracting authority

Northwards/ManagedIT/2013

IV.3.2)

Previous publication(s) concerning the same contract

Prior Information Notice
Notice on a Buyer Profile

Other previous publications

IV.3.3)

Conditions for obtaining specifications and additional documents

Obtainable until 29-11-2013 12:00

Price (where applicable) Currency:

Terms and method of payment:

IV.3.4)

Time-limit for receipt of tenders or requests to participate

09-12-2013 12:00

IV.3.5)

Date of dispatch of invitations to tender or to participate to selected candidates

Estimated date 18-12-2013

IV.3.6)

Language or languages in which tenders or requests to participate can be drawn up

IV.3.7)

Minimum time frame during which the tenderer must maintain the tender

IV.3.8)

Conditions for opening tenders

Persons authorised to be present at the opening of tenders (where applicable)

Date:
Place

Section VI: Other Information

VI.1)

Indicate whether this procurement is a recurrent one and the Estimated timing for further notices to be published

2019.

VI.2)

Does the contract relate to a Project/Programme financed by Community Funds?

No

If yes, indicate the project/programme and any useful reference

VI.3)

Additional Information

VI.4)

Procedures for appeal

VI.4.1)

Body responsible for appeal procedures

Official Name:
Postal Address:
Town:	Postal Code:	Country:
E-Mail:	Telephone:
Internet address (URL):	Fax:

Body responsible for mediation procedures

Official Name:
Postal Address:
Town:	Postal Code:	Country:
E-Mail:	Telephone:
Internet address (URL):	Fax:

VI.4.2)

Lodging of appeals
Precise information on deadline(s) for lodging appeals:

Precise information on deadline(s) for lodging appeals: Northwards Housing will incorporate a minimum 10 calendar day 'standstill' period at the point information on the award of the contract is communicated to tenderers. Applicants who are unsuccessful shall be informed by the Authority as soon as possible after the decision has been made as to the reasons why the Applicant was unsuccessful. Applicants will have two working days to request additional debriefing from the contact point in i.1. If an appeal regarding the award of the contract is made and is not successfully resolved, The Public Contracts Regulations 2006 (SI 2006 No. 5) provide for aggrieved parties who have been harmed or are at risk of harm by breach of the rules to take legal action. Any such action must be brought within the applicable limitation period. Where a contract has not been entered into, the Court may order the setting aside of the award decision or order the authority to amend any document and may award damages. If the contract has been entered into the Court may, depending on the circumstances, award damages, make a declaration of ineffectiveness, order the Authority to pay a fine, and/or order that the duration of the contract be shortened. The purpose of the standstill period referred to above is to allow the parties to apply to the Courts to set aside the award decision before the contract is entered into. These rights set out in Part 9 of the Public Contracts Regulations 2006 and as amended in 2009 Remedies Directive and further amended in 2011.

VI.4.3)

Service from which information about the lodging of appeals may be obtained

Official Name:
Postal Address:
Town:	Postal Code:	Country:
E-Mail:	Telephone:
Internet address (URL):	Fax:

VI.5)

Dispatch date of this Notice

08-11-2013

SF 22

Coding

Commodity categories

ID	Title	Parent category
72910000	Computer back-up services	Computer back-up and catalogue conversion services
72590000	Computer-related professional services	Computer-related services
72500000	Computer-related services	IT services: consulting, software development, Internet and support
72251000	Disaster recovery services	System and support services
72514100	Facilities management services involving computer operation	Computer facilities management services
48800000	Information systems and servers	Software package and information systems
72222300	Information technology services	Information systems or technology strategic review and planning services
72000000	IT services: consulting, software development, Internet and support	Computer and Related Services
32410000	Local area network	Networks
72710000	Local area network services	Computer network services
48820000	Servers	Information systems and servers
32500000	Telecommunications equipment and supplies	Radio, television, communication, telecommunication and related equipment
32430000	Wide area network	Networks
72720000	Wide area network services	Computer network services

Delivery locations

ID	Description
There are no delivery locations for this notice.

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID	Description
There are no alert restrictions for this notice.

About the buyer

Main contact:: john.burton@northwardshousing.co.uk
Admin contact:: N/a
Technical contact:: N/a
Other contact:: N/a

Further information

Date	Details
No further information has been uploaded.

IT Managed Service.

Contents

Summary

Abstract

Full notice text

CONTRACT NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)

I.2)

Type of contracting Authority and Main Activity or Activities

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

II.1.2)

Main site or location of works, place of delivery or performance

II.1.3)

This notice involves

II.1.4)

Information on framework agreement (if applicable)

Number of participants to the framework agreement envisaged

Duration of the framework agreement

Justification for a framework agreement the duration of which exceeds four years

Estimated total value of purchases for the entire duration of the framework agreement

Frequency and value of the contracts to be awarded

II.1.5)

Short description of the contract or purchase(s)

II.1.6)

Common Procurement Vocabulary (CPV)

II.1.7)

Contract covered by the Government Procurement Agreement (GPA)

II.1.8)

Division into lots

II.1.9)

Will variants be accepted

II.2)

Quantity or Scope of the Contract

II.2.1)

Total quantity or scope

II.2.2)

Options

Provisional timetable for recourse to these options

Number of possible renewals

In the case of renewable supplies or service contracts, estimated time frame for subsequent contracts

II.3)

Duration of the contract or limit for completion

Section III: Legal, Economic, Financial and Technical Information

III.1)

Conditions Relating to the Contract

III.1.1)

Deposits and guarantees required

III.1.2)

Main Terms of financing and payment and/or reference to the relevant provisions

III.1.3)

Legal form to be taken by the grouping of suppliers, contractors or service providers to whom the contract is to be awarded

III.1.4)

Other particular conditions to which the performance of the contract is subject

III.2)

Conditions for Participation

III.2.1)

Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

III.2.2)

Economic and financial capacity

III.2.3)

Technical capacity

III.2.4)

Reserved contracts

III.3)

Conditions Specific to Service Contracts

III.3.1)

Is provision of the service reserved to a specific profession?

III.3.2)

Lodging of appeals
Precise information on deadline(s) for lodging appeals: