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Contract Notice

Case Management System for Olympus Care Services Limited (OCS Ltd).

  • First published: 14 November 2013
  • Last modified: 14 November 2013
  • Version: N/A
  • This file may not be fully accessible.

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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

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Contents

Summary

OCID:
Published by:
Olympus Care Services Limited (OCS Ltd)
Authority ID:
AA24365
Publication date:
14 November 2013
Deadline date:
30 December 2013
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Olympus Care Services Limited (OCS Ltd) is a limited company, wholly owned by Northamptonshire County Council (NCC). OCS Ltd is looking to procure a new case management system (CMS), to manage its core business functions and enhance the existing processes.

OCS Ltd provides a broad range of care and support services, and works in partnership with their customers to develop solutions that enhance and improve their quality of life, independence and wellbeing. Each of the services will be required to be recorded and tracked within the CMS. These services include:

— Home Care (planned and delivered);

— Day Opportunities (Planned and delivered);

— Permanent Residential Care;

— Temporary Residential Care:

Short Term Care;

Respite Care (Customer allocation, booking and delivery);

Transitions.

— Assisted Holidays;

— Specialist Equipment;

— Rehabilitation;

— Community Occupational Therapy;

— Shared Lives.

The IT hosted application (or applications) being provided will need to:

— Deliver a single customer record, which will enable greater sharing of information and improvements for customer contacts;

— Provide the system, which will support the services and activities carried out by OCS Ltd, with the use of workflow and alerting capability;

— Provide the repository for reporting data and the ability to easily produce reports for performance and statutory requirements;

— Deliver future positioning for the use of web and mobile technology;

— Deliver interface capability for linking to staff and financial information.

The application will be hosted on behalf of OCS Ltd by NCC and will need to be compatible with the IT environment, which is Citrix and Virtual Server based. The authentication is via Microsoft networking (Active Directory).

The core requirements of process management and reporting need to be delivered by June 2014 with future developments going on stream over the next twelve months.

Full notice text

CONTRACT NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)


Olympus Care Services Limited (OCS Ltd)

Olympus House, Billing Brook Road

Northampton

NN3 8JH

UK

www.lgss.bravosolution.co.uk

itt_28818

+44 1604366000



http://www.olympuscareservices.co.uk


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I.2)

Type of contracting Authority and Main Activity or Activities

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Limited company owned by Northamptonshire County Council
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No

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

Case Management System for Olympus Care Services Limited (OCS Ltd).

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

7

II.1.2)

Main site or location of works, place of delivery or performance

Olympus Care Services LimitedOlympus House, Billing Brook RoadNorthamptonNorthamptonshireNN3 8JH



UKF23

II.1.3)

This notice involves

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II.1.4)

Information on framework agreement (if applicable)

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Number of participants to the framework agreement envisaged

Duration of the framework agreement

Justification for a framework agreement the duration of which exceeds four years

Estimated total value of purchases for the entire duration of the framework agreement

Frequency and value of the contracts to be awarded

II.1.5)

Short description of the contract or purchase(s)

Olympus Care Services Limited (OCS Ltd) is a limited company, wholly owned by Northamptonshire County Council (NCC). OCS Ltd is looking to procure a new case management system (CMS), to manage its core business functions and enhance the existing processes.

OCS Ltd provides a broad range of care and support services, and works in partnership with their customers to develop solutions that enhance and improve their quality of life, independence and wellbeing. Each of the services will be required to be recorded and tracked within the CMS. These services include:

— Home Care (planned and delivered);

— Day Opportunities (Planned and delivered);

— Permanent Residential Care;

— Temporary Residential Care:

Short Term Care;

Respite Care (Customer allocation, booking and delivery);

Transitions.

— Assisted Holidays;

— Specialist Equipment;

— Rehabilitation;

— Community Occupational Therapy;

— Shared Lives.

The IT hosted application (or applications) being provided will need to:

— Deliver a single customer record, which will enable greater sharing of information and improvements for customer contacts;

— Provide the system, which will support the services and activities carried out by OCS Ltd, with the use of workflow and alerting capability;

— Provide the repository for reporting data and the ability to easily produce reports for performance and statutory requirements;

— Deliver future positioning for the use of web and mobile technology;

— Deliver interface capability for linking to staff and financial information.

The application will be hosted on behalf of OCS Ltd by NCC and will need to be compatible with the IT environment, which is Citrix and Virtual Server based. The authentication is via Microsoft networking (Active Directory).

The core requirements of process management and reporting need to be delivered by June 2014 with future developments going on stream over the next twelve months.

II.1.6)

Common Procurement Vocabulary (CPV)

48000000

II.1.7)

Contract covered by the Government Procurement Agreement (GPA)

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II.1.8)

Division into lots

No

II.1.9)

Will variants be accepted

No

II.2)

Quantity or Scope of the Contract

II.2.1)

Total quantity or scope

II.2.2)

Options

The contract will run for an initial period of 3 years, with a provision to extend for a further 2 years at OCS Ltd's discretion.

Provisional timetable for recourse to these options

Number of possible renewals

In the case of renewable supplies or service contracts, estimated time frame for subsequent contracts

II.3)

Duration of the contract or limit for completion

60

Section III: Legal, Economic, Financial and Technical Information

III.1)

Conditions Relating to the Contract

III.1.1)

Deposits and guarantees required

Detailed within the ITT document.

III.1.2)

Main Terms of financing and payment and/or reference to the relevant provisions

The contract will be paid quarterly in instalments. Please note that there will be stage payments for implementation, with final payment retained until sign off by OCS Ltd and the Potential Provider.

III.1.3)

Legal form to be taken by the grouping of suppliers, contractors or service providers to whom the contract is to be awarded

Detailed within the ITT document.

III.1.4)

Other particular conditions to which the performance of the contract is subject

III.2)

Conditions for Participation

III.2.1)

Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers


Suppliers Instructions How to Express Interest in this Tender~: 1. Register your company on the eSourcing portal (this is only required once) – If you have not registered on this website before, a video tutorial can be found on the link below. Browse to the eSourcing Portal: https://lgss.bravosolution.co.uk and click the link to register - Accept the terms and conditions and click 'continue' - Enter your correct business

and user details - Note the username you chose and click 'Save' when complete - You will shortly receive an email with your unique password (please keep this secure) 2.Express an Interest in the tender - Login to the portal with the username/password – A supplier's eTendering manual and video tutorial on how to respond to an online tender can be found on the right hand side of the webpage. Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Click on the relevant PQQ/ ITT to access the content. - Click the 'Express Interest' button at the top of the page. - This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page.

(This is a secure area reserved for your projects only) -You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box 3.Responding to the tender - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) - You can now use the ‘Messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT - There may be a mixture of online & offline actions for you to perform (there is detailed online help available) You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.

III.2.2)

Economic and financial capacity


Detailed within the ITT document.



Detailed within the ITT document.


III.2.3)

Technical capacity


Detailed within the ITT document.



Detailed within the ITT document.


III.2.4)

Reserved contracts

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III.3)

Conditions Specific to Service Contracts

III.3.1)

Is provision of the service reserved to a specific profession?

No

III.3.2)

Will legal entities be required to state the names and professional qualifications of the personnel responsible for the execution of the service?

Section IV: Procedure

IV.1)

Type of Procedure


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Justification for the choice of accelerated procedure

IV.1.1)

Have candidates already been selected?

No

IV.1.2)

Limitations on the number of operators who will be invited to tender or to participate

Objective criteria for choosing the limited number of candidates

IV.1.3)

Reduction of the number of operators during the negotiation or dialogue

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IV.2)

Award Criteria

No


Yes

No

IV.2.2)

An electronic auction will be used

No

IV.3 Administrative Information

IV.3.1)

Reference number attributed to the notice by the contracting authority

ITT_28818

IV.3.2)

Previous publication(s) concerning the same contract

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Other previous publications

IV.3.3)

Conditions for obtaining specifications and additional documents



 


IV.3.4)

Time-limit for receipt of tenders or requests to participate

 30-12-2013  12:00

IV.3.5)

Date of dispatch of invitations to tender or to participate to selected candidates


IV.3.6)

Language or languages in which tenders or requests to participate can be drawn up

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IV.3.7)

Minimum time frame during which the tenderer must maintain the tender 

IV.3.8)

Conditions for opening tenders





Section VI: Other Information

VI.1)

Indicate whether this procurement is a recurrent one and the Estimated timing for further notices to be published


VI.2)

Does the contract relate to a Project/Programme financed by Community Funds?

No



VI.3)

Additional Information

OCS intends to use an eTendering system in this procurement exercise.

VI.4)

Procedures for appeal

VI.4.1)

Body responsible for appeal procedures


The High Court

Strand

London

WC2A 2LL

UK




Body responsible for mediation procedures










VI.4.2)

Lodging of appeals

OCS Ltd will incorporate a standstill period at the point information on the award of the contract is communicated to Potential Providers. The duration of this standstill will be disclosed at this point. This period allows unsuccessful bidders to seek further debriefing from OCS Ltd before the contract is entered into. Such additional information should be required from (Refer to address in part 1.1).

If an appeal regarding the award of a contract has not been successfully resolved the Public Contracts Regulations 2006 (SI 2006 No 5) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Any such action must be brought promptly. Where a contract has not been entered into, the Court may order the setting aside of the award decision or order OCS Ltd to amend any document and may award damages.

VI.4.3)

Service from which information about the lodging of appeals may be obtained










VI.5)

Dispatch date of this Notice

 12-11-2013

Coding

Commodity categories

ID Title Parent category
48000000 Software package and information systems Computer and Related Services

Delivery locations

ID Description
There are no delivery locations for this notice.

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
N/a
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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