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Contract Award Notice

PQQ Citizen Account Service Renewal - Trusted Secure Access to Digital Public Services.

  • First published: 22 November 2013
  • Last modified: 22 November 2013
  • Version: N/A
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  • This file may not be fully accessible.

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
Improvement Service
Authority ID:
AA24583
Publication date:
22 November 2013
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The Improvement Service (IS) manages a successful and operational Citizens Account Service (CAS) with 2M registered citizens who are using the service for identity assurance to access key public services.This includes data validation checks (customer name / gender / date of birth and customer address ) on customer applications for a National Entitlement Card (the Scottish public sector smartcard service). The intention of this agreement is to provide secure identity assurance capabilities that are (i) already available within CAS or the market; or (ii) can be developed into CAS or sourced from the market to further improve and enhance the existing CAS to allow local government agencies and partners and the wider public sector to assert the required level of identity assurance to deliver public services. Please note that Provision of Smartcards, a Card Management System and Bureau Fulfilment are outwith the scope of this ITT.

Full notice text

CONTRACT AWARD NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)


Improvement Service

Westerton House, East Mains Industrial Estate, Broxburn

West Lothian

EH52 5AU

UK

Loraine Higgins

+44 1506775558

loraine.higgins@improvementservice.org.uk


www.improvementservice.org.uk

http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10882

I.2)

Type of contracting Authority and Main Activity or Activities

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No

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

PQQ Citizen Account Service Renewal - Trusted Secure Access to Digital Public Services.

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

7

II.1.2)

Main site or location of works, place of delivery or performance

Scotland.


UK

II.1.3)

This notice involves a framework agreement

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II.1.4)

Short description of the contract or purchase(s)

The Improvement Service (IS) manages a successful and operational Citizens Account Service (CAS) with 2M registered citizens who are using the service for identity assurance to access key public services.This includes data validation checks (customer name / gender / date of birth and customer address ) on customer applications for a National Entitlement Card (the Scottish public sector smartcard service). The intention of this agreement is to provide secure identity assurance capabilities that are (i) already available within CAS or the market; or (ii) can be developed into CAS or sourced from the market to further improve and enhance the existing CAS to allow local government agencies and partners and the wider public sector to assert the required level of identity assurance to deliver public services. Please note that Provision of Smartcards, a Card Management System and Bureau Fulfilment are outwith the scope of this ITT.

II.1.5)

Common Procurement Vocabulary (CPV)

72000000
72310000

II.1.6)

Contract covered by the government procurement agreement (GPA)

Yes

II.2)

Total final value of the contract(s)

II.2.1)

Total final value of the contract(s)

 2 154 587,55   GBP     

Section IV: Procedure

IV.1)

Type of procedure

IV.1.1)

Type of procedure

IV.2)

Award criteria

IV.2.1)

Award criteria

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Price 50
Quality 50

IV.2.2)

An electronic auction has been used

No

IV.3)

Administrative information

IV.3.1)

File reference number attributed by the contracting authority

IS1213005

IV.3.2)

Previous publication(s) concerning the same contract


2013/S 36-057333 20-02-2013

Other previous publications

Section V: Award of contract

V.1)

Date of contract award:

 09-09-2013

V.2)

Numbers of offers received:

4

V.3)

Name and address of economic operator to whom the contract has been awarded


Tata Consulting Services

TCS House, Raveline Street, Fort, Mumbai



AW




V.4)

Information on value of contract

 2 154 587,55 GBP 

 1 729 918 GBP 

2

V.5)

The contract is likely to be subcontracted

No

Short description of the value/proportion of the contract to be subcontracted

Section V: Award of contract

V.1)

Date of contract award:

 09-09-2013

V.2)

Numbers of offers received:

4

V.3)

Name and address of economic operator to whom the contract has been awarded


Spider Online

3Rd Floor 76 Renfield Street

Glasgow

G2 1 NQ

UK



www.spideronline.co.uk

V.4)

Information on value of contract

 2 154 587,55 GBP 

 89 400 GBP 

V.5)

The contract is likely to be subcontracted

No

Short description of the value/proportion of the contract to be subcontracted

Section V: Award of contract

V.1)

Date of contract award:

 09-09-2013

V.2)

Numbers of offers received:

4

V.3)

Name and address of economic operator to whom the contract has been awarded


Experian Ltd

Landmark House Experian Way, Ng2 Business Park

Nottingham

NG80 1ZZ

UK




V.4)

Information on value of contract

 2 154 587,55 GBP 

 11 500 GBP 

V.5)

The contract is likely to be subcontracted

No

Short description of the value/proportion of the contract to be subcontracted

Section VI: Complementary Information

VI.1)

Contract related to a project and/or programme financed by community funds?

No



VI.2)

Additional Information

Rather than award the whole contract to TATA including TATA proposed Sub Contractors, the most cost effective solution was to contract with TATA and to contract direct with TATA's proposed Sub Contractors - Experian, Spider and Brightsolid (Brightsolid value GBP 323 769,55)

(SC Ref:280895)

VI.3)

Procedures for appeal

VI.3.1)

Body responsible for appeal procedures










Body responsible for mediation procedures










VI.3.2)

Lodging of appeals

VI.3.3)

Service from which information about the lodging of appeals may be obtained










VI.4)

Dispatch date of this Notice

 20-11-2013

Coding

Commodity categories

ID Title Parent category
72310000 Data-processing services Data services
72000000 IT services: consulting, software development, Internet and support Computer and Related Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
loraine.higgins@improvementservice.org.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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