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Contract Notice

Wiltshire, Bath and North East Somerset and Swindon Integrated Urgent Care Services.

  • First published: 04 November 2016
  • Last modified: 04 November 2016
  • Version: N/A
  • This file may not be fully accessible.

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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

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Contents

Summary

OCID:
Published by:
NHS Wiltshire CCG
Authority ID:
AA22906
Publication date:
04 November 2016
Deadline date:
01 December 2016
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Bath and North East Somerset (BaNES) Clinical Commissioning Group, Swindon Clinical Commissioning Group, Wiltshire Clinical Commissioning Group and Wiltshire County Unitary Authority (the Commissioners) would like to invite suitably qualified providers to tender for Integrated Urgent Care Services for the residents and visitors to these areas. This procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCWCSU) on behalf of the Commissioners. The contract value will be circa GBP 13 million to GBP 16 million per annum with an anticipated start date for the contract of April 2018.

This procurement is for a single provider who will be responsible for delivering all of the following services:

BaNES CCG

— GP Out of Hours service

— Integrated Urgent Care Access, Treatment and Clinical Advice Service (clinical hub), including Health Care Professional Line

— NHS 111 Service

Swindon CCG

— Integrated Urgent Care Access, Treatment and Clinical Advice Service (clinical hub), including Health Care Professional Line

— NHS 111 Service

Wiltshire CCG

— Access to Care Service

— Acute Trust Liaison Service

— GP Out of Hours service

— Integrated Urgent Care Access, Treatment and Clinical Advice Service (clinical hub), including Health Care Professional Line

— NHS 111 Service

Wiltshire County Unitary Authority

— Carers Emergency Card Response Service

— Single point of access to intermediate care beds

— Telecare call monitoring

— Telecare equipment and installation

— Telecare response service and urgent care domiciliary care service

— Emergency duty service for adults who may require social care

— Out of hours emergency call handling for Council services

Please note: the services listed above will be procured as a single lot as the Commissioners intention is that a fully integrated solution will be delivered by a single Prime Provider/Consortium.

The procurement is driven by the need to re- procure an improved NHS 111 service and, where indicated, a GP out of hours service and the opportunity this offers the CCG's to meet improved patient outcomes and experience through the delivery of an Integrated Urgent Care Access, Treatment and Clinical Advice Service for urgent and emergency care provision.

The services should be highly responsive and deliver care aligned to the operational and strategic plans of the constituent organisation, whilst minimising disruption and inconvenience for patients and families.

The commissioner may wish to encompass the provision of a range of services in addition to those mentioned.

We have chosen to follow an Open Negotiated Process. An Memorandum of Information can be found at https://in-tendhost.co.uk/scwcsu/aspx/Home which will provide an outline of the procurement process and the commissioners requirement.

The tendering process elates to the provision of a health, social or related service as listed within Schedule 3 to the Public Contracts Regulations 2015 (‘the Regulations’). The procurement of services listed in Schedule 3 of the Regulations is not subject to the full regime of the Regulations, but is instead governed by the Light Touch Regime contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77). Neither the inclusion of a Bidder selection stage, nor the use of any defined terms from the Regulations, nor the description of the procedure voluntarily adopted by The Commissioners (Open, Restricted, Competitive Procedure with Negotiation, Competitive Dialogue or any other description), nor any other indication, shall be taken to mean that The Commissioners intends to hold itself bound by any of the Regulations, save those applicable to services coming within the scope of Schedule 3.

Full notice text

CONTRACT NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)


NHS Wiltshire Clinical Commissioning Group (further information and contract documentation can be obtained via the following link https://in-tendhost.co.uk/scwcsu/aspx/Home)

Southgate House, Pans Lane

Devizes

SN10 5EQ

UK

https://in-tendhost.co.uk/scwcsu/aspx/Home

Angela Mortley (NUTS:UKK1)


angelamortley@nhs.net


https://in-tendhost.co.uk/scwcsu/aspx/Home

www.wiltshireccg.nhs.uk
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I.2)

Type of contracting Authority and Main Activity or Activities

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Yes

NHS Bath and North East Somerset Clinical Commissioning Group: Swindon Clinical Commissioning Group: Wiltshire County Unitary Authority

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

Wiltshire, Bath and North East Somerset and Swindon Integrated Urgent Care Services.

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

25

II.1.2)

Main site or location of works, place of delivery or performance



UKK1

II.1.3)

This notice involves

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II.1.4)

Information on framework agreement (if applicable)

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Number of participants to the framework agreement envisaged

Duration of the framework agreement

Justification for a framework agreement the duration of which exceeds four years

Estimated total value of purchases for the entire duration of the framework agreement

Frequency and value of the contracts to be awarded

II.1.5)

Short description of the contract or purchase(s)

Bath and North East Somerset (BaNES) Clinical Commissioning Group, Swindon Clinical Commissioning Group, Wiltshire Clinical Commissioning Group and Wiltshire County Unitary Authority (the Commissioners) would like to invite suitably qualified providers to tender for Integrated Urgent Care Services for the residents and visitors to these areas. This procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCWCSU) on behalf of the Commissioners. The contract value will be circa GBP 13 million to GBP 16 million per annum with an anticipated start date for the contract of April 2018.

This procurement is for a single provider who will be responsible for delivering all of the following services:

BaNES CCG

— GP Out of Hours service

— Integrated Urgent Care Access, Treatment and Clinical Advice Service (clinical hub), including Health Care Professional Line

— NHS 111 Service

Swindon CCG

— Integrated Urgent Care Access, Treatment and Clinical Advice Service (clinical hub), including Health Care Professional Line

— NHS 111 Service

Wiltshire CCG

— Access to Care Service

— Acute Trust Liaison Service

— GP Out of Hours service

— Integrated Urgent Care Access, Treatment and Clinical Advice Service (clinical hub), including Health Care Professional Line

— NHS 111 Service

Wiltshire County Unitary Authority

— Carers Emergency Card Response Service

— Single point of access to intermediate care beds

— Telecare call monitoring

— Telecare equipment and installation

— Telecare response service and urgent care domiciliary care service

— Emergency duty service for adults who may require social care

— Out of hours emergency call handling for Council services

Please note: the services listed above will be procured as a single lot as the Commissioners intention is that a fully integrated solution will be delivered by a single Prime Provider/Consortium.

The procurement is driven by the need to re- procure an improved NHS 111 service and, where indicated, a GP out of hours service and the opportunity this offers the CCG's to meet improved patient outcomes and experience through the delivery of an Integrated Urgent Care Access, Treatment and Clinical Advice Service for urgent and emergency care provision.

The services should be highly responsive and deliver care aligned to the operational and strategic plans of the constituent organisation, whilst minimising disruption and inconvenience for patients and families.

The commissioner may wish to encompass the provision of a range of services in addition to those mentioned.

We have chosen to follow an Open Negotiated Process. An Memorandum of Information can be found at https://in-tendhost.co.uk/scwcsu/aspx/Home which will provide an outline of the procurement process and the commissioners requirement.

The tendering process elates to the provision of a health, social or related service as listed within Schedule 3 to the Public Contracts Regulations 2015 (‘the Regulations’). The procurement of services listed in Schedule 3 of the Regulations is not subject to the full regime of the Regulations, but is instead governed by the Light Touch Regime contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77). Neither the inclusion of a Bidder selection stage, nor the use of any defined terms from the Regulations, nor the description of the procedure voluntarily adopted by The Commissioners (Open, Restricted, Competitive Procedure with Negotiation, Competitive Dialogue or any other description), nor any other indication, shall be taken to mean that The Commissioners intends to hold itself bound by any of the Regulations, save those applicable to services coming within the scope of Schedule 3.

II.1.6)

Common Procurement Vocabulary (CPV)

85100000
85312310
85141000
85141220
98000000
85000000
79512000
33100000
70331000
85323000
85120000
50000000
75200000
85121100
85141200

II.1.7)

Contract covered by the Government Procurement Agreement (GPA)

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II.1.8)

Division into lots

No

II.1.9)

Will variants be accepted

No

II.2)

Quantity or Scope of the Contract

II.2.1)

Total quantity or scope

Bath and North East Somerset (BaNES) Clinical Commissioning Group, Swindon Clinical Commissioning Group, Wiltshire Clinical Commissioning Group and Wiltshire County Unitary Authority (the Commissioners) would like to invite suitably qualified providers to tender for Integrated Urgent Care Services for the residents and visitors to these areas. This procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCWCSU) on behalf of the Commissioners. The contract value will be circa GBP 13 million to GBP 16 million per annum with an anticipated start date for the contract of April 2018.

This procurement is for a single provider who will be responsible for delivering all of the following services:

BaNES CCG

— GP Out of Hours service

— Integrated Urgent Care Access, Treatment and Clinical Advice Service (clinical hub), including Health Care Professional Line

— NHS 111 Service

Swindon CCG

— Integrated Urgent Care Access, Treatment and Clinical Advice Service (clinical hub), including Health Care Professional Line

— NHS 111 Service

Wiltshire CCG

— Access to Care Service

— Acute Trust Liaison Service

— GP Out of Hours service

— Integrated Urgent Care Access, Treatment and Clinical Advice Service (clinical hub), including Health Care Professional Line

— NHS 111 Service

Wiltshire County UA

— Carers Emergency Card Response Service

— Single point of access to intermediate care beds

— Telecare call monitoring

— Telecare equipment and installation

— Telecare response service and urgent care domiciliary care service

— Emergency duty service for adults who may require social care

— Out of hours emergency call handling for Council services

Please note: the services listed above will be procured as a single lot as the Commissioners intention is that a fully integrated solution will be delivered by a single Prime Provider/Consortium.

The procurement is driven by the need to re- procure an improved NHS 111 service and, where indicated, a GP out of hours service and the opportunity this offers the CCG's to meet improved patient outcomes and experience through the delivery of an Integrated Urgent Care Access, Treatment and Clinical Advice Service for urgent and emergency care provision.

The services should be highly responsive and deliver care aligned to the operational and strategic plans of the constituent organisation, whilst minimising disruption and inconvenience for patients and families.

The commissioner may wish to encompass the provision of a range of services in addition to those mentioned.

We have chosen to follow an Open Negotiated Process. An Memorandum of Information can be found at https://in-tendhost.co.uk/scwcsu/aspx/Home which will provide an outline of the procurement process and the commissioners requirement.

The tendering process elates to the provision of a health, social or related service as listed within Schedule 3 to the Public Contracts Regulations 2015 (‘the Regulations’). The procurement of services listed in Schedule 3 of the Regulations is not subject to the full regime of the Regulations, but is instead governed by the Light Touch Regime contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77). Neither the inclusion of a Bidder selection stage, nor the use of any defined terms from the Regulations, nor the description of the procedure voluntarily adopted by The Commissioners (Open, Restricted, Competitive Procedure with Negotiation, Competitive Dialogue or any other description), nor any other indication, shall be taken to mean that The Commissioners intends to hold itself bound by any of the Regulations, save those applicable to services coming within the scope of Schedule 3.

130 000 000160 000 000
GBP

II.2.2)

Options

The Commissioners will be awarded a contract for 5 years. At the end of the initial term the Commissioners will have an extension option for a number of periods up to a maximum of 5 further years at their discretion.

Provisional timetable for recourse to these options

Number of possible renewals

In the case of renewable supplies or service contracts, estimated time frame for subsequent contracts

II.3)

Duration of the contract or limit for completion

120

Section III: Legal, Economic, Financial and Technical Information

III.1)

Conditions Relating to the Contract

III.1.1)

Deposits and guarantees required

Parent company and other guarantees may be required in certain circumstances, see the invitation to tender for further details.

III.1.2)

Main Terms of financing and payment and/or reference to the relevant provisions

III.1.3)

Legal form to be taken by the grouping of suppliers, contractors or service providers to whom the contract is to be awarded

Joint and severable liability.

III.1.4)

Other particular conditions to which the performance of the contract is subject

III.2)

Conditions for Participation

III.2.1)

Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers


As stated within the tender documentation.

III.2.2)

Economic and financial capacity


As per III.2.1. above.




III.2.3)

Technical capacity


As per III.2.1. above.




III.2.4)

Reserved contracts

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III.3)

Conditions Specific to Service Contracts

III.3.1)

Is provision of the service reserved to a specific profession?

No

III.3.2)

Will legal entities be required to state the names and professional qualifications of the personnel responsible for the execution of the service?

No

Section IV: Procedure

IV.1)

Type of Procedure


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Justification for the choice of accelerated procedure

IV.1.1)

Have candidates already been selected?

No

IV.1.2)

Limitations on the number of operators who will be invited to tender or to participate

Objective criteria for choosing the limited number of candidates

Please see tender documentation.

IV.1.3)

Reduction of the number of operators during the negotiation or dialogue

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IV.2)

Award Criteria

No


Yes

No

IV.2.2)

An electronic auction will be used

No

IV.3 Administrative Information

IV.3.1)

Reference number attributed to the notice by the contracting authority

SCW/NHS99NCCG/00000276/2016

IV.3.2)

Previous publication(s) concerning the same contract

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Other previous publications

IV.3.3)

Conditions for obtaining specifications and additional documents



 


IV.3.4)

Time-limit for receipt of tenders or requests to participate

 01-12-2016

IV.3.5)

Date of dispatch of invitations to tender or to participate to selected candidates

 2-12-2016

IV.3.6)

Language or languages in which tenders or requests to participate can be drawn up

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IV.3.7)

Minimum time frame during which the tenderer must maintain the tender 

IV.3.8)

Conditions for opening tenders





Section VI: Other Information

VI.1)

Indicate whether this procurement is a recurrent one and the Estimated timing for further notices to be published


January 2027.

VI.2)

Does the contract relate to a Project/Programme financed by Community Funds?

No



VI.3)

Additional Information

The Services are healthcare services within the meaning and scope of the National Health Service (Procurement, Patient Choice and Competition) (No.2) Regulations 2013 and are therefore not governed by the Public Contracts Regulations 2015. The tendering process elates to the provision of a health, social or related service as listed within Schedule 3 to the Public Contracts Regulations 2015 (‘the Regulations’). The procurement of services listed in Schedule 3 of the Regulations is not subject to the full regime of the Regulations, but is instead governed by the Light Touch Regime contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77). Neither the inclusion of a Bidder selection stage, nor the use of any defined terms from the Regulations, nor the description of the procedure voluntarily adopted by The Commissioners (Open, Restricted, Competitive Procedure with Negotiation, Competitive Dialogue or any other description), nor any other indication, shall be taken to mean that The Commissioners intends to hold itself bound by any of the Regulations, save those applicable to services coming within the scope of Schedule 3.

To receive more information about this tender, including any amendments and/or clarifications and to request any clarifications and/or to respond to this tender, you must register your interest to this tender on the following site: https://in-tendhost.co.uk/scwcsu/aspx/Home. Once you have successfully registered your expression of interest you will be issued with the procurement documentation.

VI.4)

Procedures for appeal

VI.4.1)

Body responsible for appeal procedures










Body responsible for mediation procedures










VI.4.2)

Lodging of appeals

The Contracting Authority intends to voluntarily observe the award decision notices provisions and 10 day standstill period described in the Public Contracts Regulations 2015. Unsuccessful tenderers and applicants will receive scores and reasons for the decision, including the characteristics and relative advantages of the winning bid and the reasons why the tenderer/application was unsuccessful. Deadline for lodging of appeals should be in accordance with the Regulations.

VI.4.3)

Service from which information about the lodging of appeals may be obtained










VI.5)

Dispatch date of this Notice

 01-11-2016

Coding

Commodity categories

ID Title Parent category
85141220 Advisory services provided by nurses Services provided by medical personnel
79512000 Call centre Telephone-answering services
85323000 Community health services Social services
85121100 General-practitioner services Medical practice services
85312310 Guidance services Social work services without accommodation
85000000 Health and social work services Other Services
85100000 Health services Health and social work services
33100000 Medical equipments Medical equipments, pharmaceuticals and personal care products
85120000 Medical practice and related services Health services
98000000 Other community, social and personal services Other Services
75200000 Provision of services to the community Administration, defence and social security services
50000000 Repair and maintenance services Other Services
70331000 Residential property services Property management services of real estate on a fee or contract basis
85141000 Services provided by medical personnel Miscellaneous health services
85141200 Services provided by nurses Services provided by medical personnel

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
angelamortley@nhs.net
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

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We welcome calls in Welsh.