Contract award notice
Results of the procurement procedure
Section I: Contracting
authority
I.1) Name and addresses
Mosscare Housing Group
101 Great Western Street, Moss Side
Manchester
M14 4AA
UK
Contact person: Chris Shaw
E-mail: chris.shaw@shawc.co.uk
NUTS: UKD3
Internet address(es)
Main address: http://www.mosscare.org.uk
Address of the buyer profile: http://www.shawc.co.uk
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Contract Award — Telephony and Contact Centre solution which includes Call Recording, Call Reporting and integration to Microsoft Exchange.
II.1.2) Main CPV code
32524000
II.1.3) Type of contract
Services
II.1.4) Short description
Contract Award for the provision of a Telephony and Contact Centre solution which includes Call Recording, Call Reporting and integration to Microsoft Exchange.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Lowest offer:
198 659.00
GBP/ Highest offer:
258 349.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKD3
Main site or place of performance:
Greater Manchester.
II.2.4) Description of the procurement
The provision of a Telephony and Contact Centre solution which includes Call Recording, Call Reporting and integration to Microsoft Exchange.
II.2.5) Award criteria
Quality criterion: Sections 5.2 through to 5.7 (Technical capabilities)
/ Weighting: 50
Quality criterion: Sections 5.8 through to 5.13 (Implementation and support)
/ Weighting: 20
Cost criterion: Section 5.14 (Pricing)
/ Weighting: 30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2016/S 142-256730
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
31/10/2016
V.2.2) Information about tenders
Number of tenders received: 6
Number of tenders received from SMEs: 6
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 6
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
4 Net Technologies Ltd
3 Scholar Green Road
Manchester
M32 0TR
UK
Telephone: +44 3333230700
E-mail: info@4net-technologies.com
NUTS: UKD3
Internet address(es)
URL: http://www.4net-technologies.com
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 225 686.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
The Alcatel Period has been observed and no challenges have been received.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=227288713
GO Reference: GO-20161114-PRO-9115471.
VI.4) Procedures for review
VI.4.1) Review body
Mosscare Housing Group
Moss Side
Manchester
UK
VI.5) Date of dispatch of this notice
14/11/2016