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Contract Award Notice

PRO003688 — Debt Collection Services — Framework — Services

  • First published: 02 November 2018
  • Last modified: 02 November 2018

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
United Utilities plc
Authority ID:
AA20506
Publication date:
02 November 2018
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Debt recovery services.

Full notice text

Contract award notice – utilities

Section I: Contracting entity

I.1) Name and addresses

United Utilities Water Ltd

02366678

Lingley Mere Business Park

Warrington

WA5 3LP

UK

Contact person: Nicola Turner

Telephone: +44 1925678084

E-mail: nicola.turner@uuplc.co.uk

NUTS: UK

Internet address(es)

Main address: http://www.unitedutilities.com

Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/43984

I.6) Main activity

Water

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

PRO003688 — Debt Collection Services — Framework — Services

Reference number: PRO003688 Debt Collection Serv

II.1.2) Main CPV code

79940000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Provision of debt recovery activities on behalf of United Utilities.

II.1.6) Information about lots

This contract is divided into lots: Yes

II.1.7) Total value of the procurement

Value excluding VAT: 19 470 976.00  GBP

II.2) Description

Lot No: 1

II.2.1) Title

Live debt

II.2.2) Additional CPV code(s)

79940000

II.2.3) Place of performance

NUTS code:

UK


Main site or place of performance:

North West of England.

II.2.4) Description of the procurement

Debt recovery services.

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Debt recovery services.

Lot No: 2

II.2.1) Title

Affordability Visits and Telephony Activities

II.2.2) Additional CPV code(s)

79940000

II.2.3) Place of performance

NUTS code:

UK


Main site or place of performance:

North West of England

II.2.4) Description of the procurement

Debt recovery services.

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Debt recovery services.

Lot No: 3

II.2.1) Title

Lot 3 — Trace and Collect Services

II.2.2) Additional CPV code(s)

79940000

II.2.3) Place of performance

NUTS code:

UK


Main site or place of performance:

North West of England

II.2.4) Description of the procurement

Debt recovery services.

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Debt recovery services.

Lot No: 4

II.2.1) Title

Lot 4 — Tertiary Doorstep Visits

II.2.2) Additional CPV code(s)

79940000

II.2.3) Place of performance

NUTS code:

UK


Main site or place of performance:

North West of England.

II.2.4) Description of the procurement

Debt recovery services.

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Debt recovery services.

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Negotiated with call for competition

IV.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement with a single operator.

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

Section V: Award of contract

Lot No: 1

Contract No: 1

Title: Live Debt

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

29/08/2018

V.2.2) Information about tenders

Number of tenders received: 7

Number of tenders received from SMEs: 0

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 7

The contract has been awarded to a group of economic operators: Yes

V.2.3) Name and address of the contractor

Pastdue Credit Solutions

SC287794

1 Blair Court, North Avenue, Clydebank Business Park, Glasgow, G81 2LA

Glasgow

G81 2LA

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Orbit Debt Collections Ltd

06476959

1 Kings Hill Avenue, Kings Hill, West Malling

West Malling

ME19 4UA

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Advantis Credit Ltd

05223252

Minton Hollins Building, Shelton Old Road, Stoke on Trent, Staffordshire

Stoke

ST4 7RY

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Commercial Collection Services Ltd

02326104

797 London Road, Thornton Heath, Surrey, CR7 6YY

Thornton Heath

CR7 6YY

UK

NUTS: UK

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 3 408 304.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 2

Contract No: 2

Title: Lot 2 — Affordability Visits and Telephony Services

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

29/08/2018

V.2.2) Information about tenders

Number of tenders received: 2

Number of tenders received from SMEs: 0

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 2

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Orbit Debt Collections Ltd

06476959

Kings Hill Avenue, Kings Hill, West Malling

West Malling

ME19 4UA

UK

NUTS: UK

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 10 880.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 3

Contract No: 3

Title: Lot 3 — Trace and Collect Services

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

29/08/2018

V.2.2) Information about tenders

Number of tenders received: 5

Number of tenders received from SMEs: 0

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 5

The contract has been awarded to a group of economic operators: Yes

V.2.3) Name and address of the contractor

Arvato Financial solutions Ltd

SC223606

24 George Square, Glasgow, G2 1EG

Glasgow

G2 1EG

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Commercial Collection Services Ltd

02326104

797 London Road, Thornton Heath, Surrey, CR7 6YY

Thornton Heath

CR7 6YY

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Pastdue Credit Solutions Ltd

SC287794

1 Blair Court, North Avenue, Clydebank Business Park, Glasgow, G81 2LA

Glasgow

G81 2LA

UK

NUTS: UK

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 1 059 568.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 4

Contract No: 4

Title: Lot 4 — Tertiary Doorstep Visits

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

29/08/2018

V.2.2) Information about tenders

Number of tenders received: 3

Number of tenders received from SMEs: 0

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 3

The contract has been awarded to a group of economic operators: Yes

V.2.3) Name and address of the contractor

Orbit Debt Collections Ltd

06476959

Kings Hill Avenue, Kings Hill, West Malling

West Malling

ME19 4UA

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Arvato Financial Solutions Ltd

SC223606

24 George Square, Glasgow, G2 1EG

Glasgow

G2 1EG

UK

NUTS: UK

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 4 123 104.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

High Court of England and Wales

City of Westminster

London

UK

VI.5) Date of dispatch of this notice

31/10/2018

Coding

Commodity categories

ID Title Parent category
79940000 Collection agency services Miscellaneous business and business-related services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
nicola.turner@uuplc.co.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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