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Contract Award Notice

Household Debt Collection and Associated Services

  • First published: 10 November 2018
  • Last modified: 10 November 2018

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
Southern Water Services Limited
Authority ID:
AA21564
Publication date:
10 November 2018
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Debt collection services for Southern Water of debts from 60 days of due date onwards.

Full notice text

Contract award notice – utilities

Section I: Contracting entity

I.1) Name and addresses

Southern Water Services Ltd.

Southern House

Worthing

BN13 3NX

UK

Telephone: +44 1903274444

E-mail: Andrew.Mcdowell@southernwater.co.uk

NUTS: UK

Internet address(es)

Main address: www.southernwater.co.uk

I.6) Main activity

Water

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Household Debt Collection and Associated Services

Reference number: PRJ 614

II.1.2) Main CPV code

79940000

 

II.1.3) Type of contract

Services

II.1.4) Short description

— debt collection agency services,

— customer information tracing services,

— customer advisory services for household customer debts.

II.1.6) Information about lots

This contract is divided into lots: Yes

II.1.7) Total value of the procurement

Lowest offer:   / Highest offer:  

II.2) Description

Lot No: 1

II.2.1) Title

Lot 1

II.2.2) Additional CPV code(s)

79940000

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

Debt collection services for Southern Water of debts from 60 days of due date onwards.

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 2

II.2.1) Title

Lot 2

II.2.2) Additional CPV code(s)

79714100

79940000

II.2.3) Place of performance

NUTS code:

UK


Main site or place of performance:

South East England

II.2.4) Description of the procurement

— doorstep based debt collection services of debts from 60 days of due date onwards,

— trace and collect services,

— other data retrieval services.

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 3

II.2.1) Title

Lot 3

II.2.2) Additional CPV code(s)

79940000

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

Debt collection services for Southern Water in relation to customers identified by Southern Water as deceased,and their debts.

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 4

II.2.1) Title

Lot 4

II.2.2) Additional CPV code(s)

79940000

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

Debt advice visits and outbound collections telephony services.

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Negotiated with call for competition

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2017/S 242-504411

IV.2.9) Information about termination of call for competition in the form of a prior information notice

The contracting authority will not award any further contracts based on the above prior information notice

Section V: Award of contract

Lot No: 1+4

Contract No: 1

Title: Lot 1 + 4

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

16/10/2018

V.2.2) Information about tenders

The contract has been awarded to a group of economic operators: No

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 1

Contract No: 1

Title: Debt Collection Services

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

16/10/2018

V.2.2) Information about tenders

The contract has been awarded to a group of economic operators: No

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 2

Contract No: 2

Title: Deceased Account Collection Services

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

24/10/2018

V.2.2) Information about tenders

The contract has been awarded to a group of economic operators: No

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 2

Contract No: 2

Title: Doorstep Collection Trace and Data

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

16/10/2018

V.2.2) Information about tenders

The contract has been awarded to a group of economic operators: No

V.2.5) Information about subcontracting

The contract is likely to be subcontracted

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

Southern Water

Worthing

UK

VI.5) Date of dispatch of this notice

07/11/2018

Coding

Commodity categories

ID Title Parent category
79940000 Collection agency services Miscellaneous business and business-related services
79714100 Tracing system services Surveillance services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
Andrew.Mcdowell@southernwater.co.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

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