II.2.3) Place of performance
NUTS code:
UKJ22
Main site or place of performance:
Bader International Study Centre, Hailsham, East Sussex, UNITED KINGDOM.
II.2.4) Description of the procurement
The catering function forms part of our trading subsidiary, Herstmonceux Castle Enterprises Ltd (HCE), which is responsible for running the gardens and grounds, corporate events and other functions. The primary purpose of the catering provision is to provide a day to day breakfast, lunch and supper provision for circa 150 students in our fall and winter terms (1 Sept to 30 April) and 100 in the Summer term (1 May to 30 June) in addition to lunch for around 20 staff. The student body is typically between 17-21 years old and are all resident onsite for between 2 and 8 months during their time with us. The majority are Canadian students representing a diverse cultural background typical of the major metropolitan centres in Canada, as well as a significant proportion of international students from China, Japan and the USA. The current student food provision is open dining at fixed times of day, but we are open to considering a hybrid model of open dining and pay-as-you-go options off hours. The commercial catering requirements include our visitor tea room (approximately 23 000 visitors come through the site from March to October) and our conferences and events, which include about 15 weddings and a similar number of special events during the year. We are looking to actively grow our commercial business and make better use of our underused conference and catering infrastructure and are seeking a partner who can assist us in this endeavour.
There are several revenue streams outside the core student provision (which has a budgeted expenditure of 665 000 GBP for the financial year to 30.4.2019).
Chestnuts tea room and the headless drummer/ballroom bar have an annual income of around a 100 000 GBP and 50 000 GBP per annum in turn.
The conference and function area (including weddings) have an annual income of around 125 000 GBP and there are minor ancillary incomes from vending machines in the order of around 6 000 GBP.
We believe there is scope to improve this income and we are looking at a profit share model to assist us increasing the revenues and profits for our Herstmonceux Castle Enterprises business operations.
We are looking to appoint a supplier under a 3 year plus 2 contract.
What we are looking for:
— we want to improve the quality and offer as appropriate to the demographics of each area,
— we want accurate, concise and transparent reporting in an agreed time frame,
— we want to develop a commercial model that drives our business activities on a profit share basis. We would like examples of where this has been achieved in your organisation,
— we want to see more creativity and innovation in the catering provision,
— we would like the catering contractor to work as a partner driving all areas of the operations forward,
— we want to work with a service level agreement with defined key performance indicators,
— we want to use local suppliers where possible, celebrating regional produce and thus adding value to the consumer experience for both students and visitors,
— we would like creative suggestions for investment in our infrastructure.
II.2.5) Award criteria
Quality criterion: Food
/ Weighting: 17.5
Quality criterion: Management
/ Weighting: 10
Quality criterion: People
/ Weighting: 10
Quality criterion: Service development
/ Weighting: 17.5
Quality criterion: Contractor compliance and cultural fit
/ Weighting: 10
Cost criterion: Finance
/ Weighting: 35
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No