Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Post Office Ltd
Finsbury Dials, 20 Finsbury St
London
EC2Y 9AQ
UK
Contact person: Albert Houslin
Telephone: +44 7921553437
E-mail: banking.enquiries@postoffice.co.uk
NUTS: UK
Internet address(es)
Main address: https://www.postoffice.co.uk
Address of the buyer profile: https://www.postoffice.co.uk
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Post Office Prepaid Card Solution to Support Budgeting and Bill Payments
Reference number: 2019/S 036-081559
II.1.2) Main CPV code
66000000
II.1.3) Type of contract
Services
II.1.4) Short description
Post Office is running this procurement process to identify and contract with a single supplier to deliver a pre-paid card solution that includes a physical card backed by a transactional account with digital app and web portal. The solution is primarily intended to target the under-banked and financially excluded and end users struggling with or wanting to take control of their budgeting.
Post Office intends to expand the use of a pre-paid card during the lifetime of this service which could include but not be limited to coverage for any other demographic with a requirement for its application, potentially resulting in significant growth of the services provided under the contract.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
30160000
30162000
48812000
66000000
66110000
66172000
72000000
72212000
72212441
72212442
72416000
79211200
79412000
79512000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UNITED KINGDOM.
II.2.4) Description of the procurement
The procurement process is being run following the competitive procedure with negotiation (CPN).
Post Office have a clear view of the product proposition, both for initial launch but also for development, and expect the supplier to work with us in developing features from the product roadmap. Post Office intends to expand the use of a pre-paid card during the lifetime of this service which could include but not be limited to coverage for any other demographic with a requirement for its application, potentially resulting in significant growth of the services provided under the contract.
The supplier must be financially regulated and hold a current e-money license, with the capability of providing prepaid cards. The prepaid card should be capable of standard banking functionality and transactions including cash access over Post Office counters
Additionally, the service must as a minimum include the development, production, implementation and operational aspects related to: account opening maintenance and operation of accounts (including dormant accounts), associated card fulfilment, card acquiring, issuing and management, provision of contact centre for customer servicing, and the provision of management information.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
Yes
Description of options:
Post Office Ltd reserves the right to extend the contract after the initial 60 months on one or more occasions up to a maximum term of 84 months.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Competitive procedure with negotiation
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2019/S 036-081559
Section V: Award of contract
A contract/lot is awarded:
No
V.1 Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Post Office Ltd
Head Office Finsbury Dials, 20 Finsbury Street
London
EC2Y 9AQ
UK
VI.5) Date of dispatch of this notice
05/11/2019