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Notice Details

Title: Third Sector Sanctuary Services
Published by: NHS Wales Shared Services Partnership
Publication Date: 08/11/2019
Deadline Date:
Deadline Time:
Notice Type: 01 Prior Information Notice (PIN)
Has Documents: No
Has ESPD: No
Abstract: NWSSP Procurement Services is issuing this PIN to engage with the market for Sanctuary Services
CPV: 75200000, 85323000, 75200000.

Prior information notice

This notice is for prior information only

Directive 2014/24/EU - Public Sector Directive

Directive 2014/24/EU

Section I: Contracting authority

I.1) Name and addresses

NHS Wales Shared Services Partnership

Frontline Procurement, Swansea Bay University Health Board, Block A, Neath Port Talbot Hospital, Baglan Way.


SA12 7BX


Telephone: +44 1639684436



Internet address(es)

Main address:

Address of the buyer profile:

I.2) Joint procurement

The contract is awarded by a central purchasing body

I.3) Communication

Additional information can be obtained from another address:

Swansea Bay University Health Board

One Talbot Gateway, Baglan Energy Park.


SA12 7BR


Contact person: Aileen Flynn

Telephone: +44 1639684322



Internet address(es)

Main address:

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity


Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Third Sector Sanctuary Services

II.1.2) Main CPV code



II.1.3) Type of contract


II.1.4) Short description

NWSSP Procurement Services is issuing this PIN to engage with the market for Sanctuary Services

II.1.5) Estimated total value

Value excluding VAT: 375 000.00 GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)



II.2.3) Place of performance

NUTS code:


Main site or place of performance:

Swansea, Neath Port Talbot Region

II.2.4) Description of the procurement

Swansea Bay University Health Board is seeking to commission a Third Sector organisation to deliver a Mental Health Sanctuary Service for adults across the local authority areas of Swansea and Neath Port Talbot.

The Sanctuary Service will need to provide non-clinical therapeutic support to people in Mental Health Crisis in a calming and safe environment. It will be a non-accommodation based service, operating out of hours which will provide somewhere to turn to for people who are experiencing a social/emotional crisis, anxiety, panic attacks, depression and/or having suicidal thoughts. This will enable individuals to de-escalate and deal with the factors/issues affecting their crisis and identify coping strategies to increase their resilience by:

- Providing a service which supports the needs of those in, at the risk of, or at the point of a social/emotional crisis within the Swansea Bay Health Board area.

- Providing a service at a time outside of traditional service operating times.

- Reducing the demand and effect on other services.

- Act as a conduit to identify, broker, and signpost individuals to other help and support agencies as needed.

The Objectives of the Sanctuary Service is to:

- Provide an out of hours service for adults (17 years and 9 months) experiencing acute emotional or social distress/crisis and those who have a relationship with those in distress/crisis on the basis of need.

- Reduce the risk of harm to individuals and others.

- Support individuals and those who have relationships with those in crisis to de-escalate.

- Enable individuals to self-manage and find their own solutions to their own crisis in a non-judgemental, empathetic and respectful way.

- Work in a One Welsh Public Service Way with other services to liaise, sign post and broker support for individuals as needed.

- Reduce the need, where appropriate, for people to be referred into Primary and Secondary Care Services.

- Provide a quality, cost efficient and effective service.

- Provide opportunities to work with individuals to identify the presenting cause of the crisis and signpost to longer term support and advice services as necessary.

- Take into account, work alongside and where appropriate integrate with other services.

The service will need to offer support from 18:00 - 03:00, 7 days per week for up to 6 individuals at any one time through the following:

- Providing a safe space for individuals to de-escalate and be supported in a relaxed environment either in a 1-1 setting or an informal group/social setting.

- A facilitated communal area where individuals can relax, engage in activities, read a book etc. either on their own or in the company of others.

- 1-1 support will be provided for a maximum of 2 hours. Sessions will focus on the presenting cause in order to help the individual find a way to recover/de-escalate from their immediate cause of crisis.

- Developing a short term recovery plan for the preceding hours/days/weeks.

We would like to invite Third Sector providers to a pre-procurement market engagement event to:

- Understand the current market position

- Identify any challenges or barriers

- Understand how service needs can shaped and delivered by the Sector

II.2.14) Additional information

The event will take place on 5th December 2019 @ Baglan Community Church,

SA12 8UB

To confirm your place please register through Event Brite as follows:

Only 2 places per organisation and pre-registration by 26th November is essential.

II.3) Estimated date of publication of contract notice:


Section IV: Procedure

IV.1) Description

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

Section VI: Complementary information

VI.3) Additional information

(WA Ref:97104)

VI.5) Date of dispatch of this notice


Information added to the notice since publication.

Additional information added to the notice since it's publication.
No further information has been uploaded.
Main Contact:
Admin Contact: N/a
Technical Contact: N/a
Other Contact: N/a

Commodity Categories

Commodity Categories
IDTitleParent Category
85323000Community health servicesSocial services
75200000Provision of services to the communityAdministration, defence and social security services

Delivery Locations

Delivery Locations
1017Bridgend and Neath Port Talbot

Alert Region Restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

Alert Region Restrictions
There are no alert restrictions for this notice.

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