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Contract Notice

Executive Coaching

  • First published: 08 November 2019
  • Last modified: 08 November 2019

Contents

Summary

OCID:
ocds-kuma6s-096272
Published by:
Careers Wales
Authority ID:
AA0504
Publication date:
08 November 2019
Deadline date:
29 November 2019
Notice type:
Contract Notice
Has documents:
Yes
Has SPD:
No
Has Carbon Reduction Plan:
No

Abstract

Executive Coaching for Senior Management Team Careers Wales is now seeking bids from an executive coach (or team of executive coaches) who can deliver a programme of individual coaching for the senior management team. Summary of Training Required: A series of six coaching sessions for each of the twelve members of the senior/executive team. Background and Context: Careers Wales provides an all-age career guidance service to the people of Wales. Career guidance may be provided through face to face sessions, or via digital platforms including telephone, video conference and live chat. Careers Advisers aim to help clients to develop the career management skills required to navigate multiple career transitions (often using approaches such as Motivational Interviewing and Solution Focused Coaching). Careers Wales is a wholly owned subsidiary of Welsh Government, and receives most of it’s funding from Welsh Government. Our strategic vision can be viewed here https://www.careerswales.com/en/contact-us/about-us/strategic-vision/ See www.careerswales.com for more information about our services. The senior management team consists of eight heads of department, and the executive team consists of three directors and the chief executive officer. There have been a number of changes to the team, with three new appointments in the executive team and one new appointment in the senior management team. Careers Wales was formed from the merger of six companies, each with a different management style and culture. A priority for Careers Wales is to create a more common management culture, based on the use of coaching skills for performance management. Middle managers have recently undertaken training in using coaching skills, and some have formed a peer coaching network to offer mutual support.

Full notice text

CONTRACT NOTICE – NATIONAL

SERVICES

1 Authority Details

1.1

Authority Name and Address


Gyrfa Cymru Careers Wales

53 Charles Street,

CARDIFF

CF10 2GD

UK

Paul Powell

+44 3001323833

Paul.powell@careerswales.com

http://www.careerswales.com

1.2

Address from which documentation may be obtained


Gyrfa Cymru Career Wales

53 Charles Street,

CARDIFF

CF10 2GD

UK

Paul Powell

+44 3001323833

Paul.powell@careerswales.com

http://www.careerswales.com

1.3

Completed documents must be returned to:


Careers Wales

53 Charles Street,

CARDIFF

CF10 2GD

UK

Paul Powell

+44 3001323833


http://www.careerswales.com

2 Contract Details

2.1

Title

Executive Coaching

2.2

Description of the goods or services required

Executive Coaching for Senior Management Team

Careers Wales is now seeking bids from an executive coach (or team of executive coaches) who can deliver a programme of individual coaching for the senior management team.

Summary of Training Required: A series of six coaching sessions for each of the twelve members of the senior/executive team.

Background and Context: Careers Wales provides an all-age career guidance service to the people of Wales. Career guidance may be provided through face to face sessions, or via digital platforms including telephone, video conference and live chat. Careers Advisers aim to help clients to develop the career management skills required to navigate multiple career transitions (often using approaches such as Motivational Interviewing and Solution Focused Coaching).

Careers Wales is a wholly owned subsidiary of Welsh Government, and receives most of it’s funding from Welsh Government. Our strategic vision can be viewed here https://www.careerswales.com/en/contact-us/about-us/strategic-vision/ See www.careerswales.com for more information about our services.

The senior management team consists of eight heads of department, and the executive team consists of three directors and the chief executive officer. There have been a number of changes to the team, with three new appointments in the executive team and one new appointment in the senior management team.

Careers Wales was formed from the merger of six companies, each with a different management style and culture. A priority for Careers Wales is to create a more common management culture, based on the use of coaching skills for performance management. Middle managers have recently undertaken training in using coaching skills, and some have formed a peer coaching network to offer mutual support.

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=96272.

2.3

Notice Coding and Classification

80511000 Staff training services
80532000 Management training services
80570000 Personal development training services
80590000 Tutorial services
1000 WALES
1010 West Wales and The Valleys
1011 Isle of Anglesey
1012 Gwynedd
1013 Conwy and Denbighshire
1014 South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1015 Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1016 Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1017 Bridgend and Neath Port Talbot
1018 Swansea
1020 East Wales
1021 Monmouthshire and Newport
1022 Cardiff and Vale of Glamorgan
1023 Flintshire and Wrexham
1024 Powys

2.4

Total quantity or scope of tender

Experience of the Group: All members of the group are experienced managers who have undertaken management training, and a number of them have also undertaken training using coaching skills. A few of them have previously benefited from executive coaching.

Aim: The purpose of the programme is to help senior managers play to their strengths and strengthen areas where they could perform better. The intention is that this programme will also contribute to creating a common culture that includes the use of coaching at all levels.

Learning Objectives: The benefits of this coaching programme will be:

• The opportunity for each manager to identify and address professional development goals

• Personal development linked to professional development for managers

• Improved teamwork and synergy at the senior/executive level

• A more common, coaching based culture within the SMT/exec which influences the culture of the whole organisation

• SMT more able and motivated to provide coaching for their management teams.

Number of coaching sessions: 72 sessions in total (6 for each of 12 managers). The managers are based all over Wales (The distribution of the managers is: North Wales – 2, West Wales – 3, South Wales – 5, TBC – 2)

Staff involved: 8 Heads of Department, 3 Directors, 1 Chief Executive Officer

Length of Sessions: 60-minute coaching sessions

Materials and Resources: The trainer to provide introductory material for each manager.

3 Conditions for Participation

3.1

Minimum standards and qualification required

Tendering Terms

CCDG reserves the right to reject or disqualify a Tenderer where:

the tender is submitted late, is completed incorrectly, is incomplete or fails to meet the CCDG's submission requirements.

the Tenderer is guilty of serious misrepresentation in relation to its application and / or the process; and / or

the Tenderer contravenes any of the terms and conditions of this tender; and/or

there is a change in identity (including where applicable the make up of consortia), control, financial standing or other factor impacting on the evaluation process affecting the Tenderer; and/or

where the pricing of a tender is abnormally low

The disqualification of a Tenderer will not prejudice any other civil remedies available to CCDG and will not prejudice any criminal liabilities that such conduct by a Tenderer may attract.

CCDG further reserves the right to:

cancel the tender process at any stage for any reason;

require a Tenderer to clarify their submission in writing or by means of a clarification meeting and / or provide additional information. (Failure to respond adequately may result in the disqualification of a Tenderer);

amend the terms and conditions of the tender process; and/or award only part of the contract.

CCDG reserves the right to withdraw from the tendering process at any stage or to vary the scope of the Products required and CCDG shall not be liable to any Tenderer as a result of this action. In the event that the tender process is cancelled no part of the tender submitted shall be returned to the Tenderer.

Tenderers acknowledge and agree by their submission that their tender remains open for acceptance by CCDG for six months from the closing date for receipt of tenders.

Communication

All contact must be made through Paul Powell who will facilitate appropriate contact with other relevant persons. Contact should be made by email to Paul.Powell@careerswales.com

Tenderers must not in any way canvass or solicit information from any other employee of CCDG or its agents and / or advisers.

Clarification

Should any Tenderer wish to raise any questions or obtain any further information not contained in the tender or not otherwise publicly available all questions / requests must be submitted to Aron.williams@careerswales.com

If a question or request for clarification or further information is not made by the date referred to CCDG reserves the right not to respond but may, at its own discretion, endeavour to respond to the Tenderer and provide the Tenderer with any additional information to which CCDG has access, but CCDG shall not be obliged to comply with any such request and does not accept any liability or responsibility for failure to provide any such information.

CCDG will endeavour to respond to queries within two working days and will advise Tenderers if a longer response time is required due to the nature of the query.

Tenderers are encouraged to identify issues on which they would like clarification as early as possible in the tendering process and must raise a clarification if any aspect of this tender is not clear to the Tenderer.

Right to Amend

CCDG reserves the right to issue supplementary documentation at any time during the process in order to clarify any issue or amend any aspect of the tender. All such further documentation issued by CCDG during the tendering process shall be deemed to form part of the tender and shall supersede any part of the tender to the extent indicated. CCDG may exercise the option to extend the tender period and postpone the tender return date, in the event that subsequent documentation is issued or for any other reason.

Confidentiality

CCDG and its advisors will keep confidential the tenders and any other information supplied by Tenderers during the tendering process and will use best endeavours to prevent any disclosures by their officers and employees.

Tenderers must be aware that at key stages in the project CCDG may be obliged to disclose detailed information relating to Tenders to relevant monitoring authorities and to make the key project documents available for private inspection by such authorities.

Whilst CCDG will be reasonable as regards the protection of commercially sensitive information, it can only do so in the light of the latest published guidance on this area.

Freedom of Information and Environmental Information Statement

CCDG is subject to The Freedom of Information Act 2000 (“Act”) and The Environmental Information Regulations 2004 (“EIR”).

As part of CCDG’s duties under the Act or EIR, it may be required to disclose information concerning the procurement process or the Contract to anyone who makes a request.

If the Tenderer considers that any of the information provided in their tender is commercially sensitive (meaning it could reasonably cause prejudice to the Tenderer if disclosed to a third party) then it should be clearly marked as "Not for disclosure to third parties” together with valid reasons in support of the information as being exempt from disclosure under the Act and the EIR.

CCDG will endeavour to consult with the Tenderer and have regard to comments and any objections before it releases any information to a third party under the Act or the EIR. However CCDG shall be entitled to determine in its absolute discretion whether any information is exempt from the Act and/or the EIR, or is to be disclosed in response to a request of information. CCDG must make its decision on disclosure in accordance with the provisions of the Act or the EIR and can only withhold information if it is covered by an exemption from disclosure under the Act or the EIR.

No re-submissions

Tenderers are reminded of the requirement that their submissions represent the views of all members of the Tenderer consortium (if any) and their subcontractors and Tenderers will not be allowed to resubmit key areas of their proposals at later stages of the tender process.

Canvassing and non-collusion

Except as specifically authorised by CCDG, Tenderers shall not approach any other Tenderer or member of CCDG’s staff with a view to seeking information in respect of any part of their submission or proposals or attempting to support or enhance their prospects of their tender being selected.

Any collusion between Tenderers, combining of Tenderers or transfer of any equity partner, development manager, advisor or subcontractor from one Tenderer to another may lead to the exclusion of the Tenderers involved at the discretion of CCDG.

Publicity

No publicity regarding the project or the award of the contract will be permitted unless and until CCDG have given express written consent to the relevant communication. In particular, no statements should be made to the press or other similar organisations regarding the nature of any tender, its contents or any proposals relating thereto without prior written consent.

Costs

All Tenderers are solely responsible for their costs and expenses incurred in connection with the preparation and submission of their tender and the tendering process. Under no circumstances will CCDG, or any of its advisers, be liable for any costs or expenses borne by the Tenderer or any of its consortium members, subcontractors or advisers in this process or for any economic loss or other loss of profit incurred by any Tenderer in relation to the project.

Welsh Language

CCDG is committed to promoting and facilitating the use of the Welsh language,

and to not treat the Welsh language less favourably than English in line with the

Welsh Language (Wales) Measure 2011. The successful Bidder should be aware of

the provisions of the Measure and ensure that in implementing the contract the Welsh

language is promoted and facilitated and not treated less favourably than English.

Sustainable Development

Careers Wales is committed to sustainable development and reducing our carbon footprint. This is achieved through, for example, minimising travel, reducing printing, recycling where possible and switching off electronic devices when not in use. Careers Wales commits to seeking out suppliers who are also committed to sustainability.

MODERN SLAVERY ACT 2015.

CCDG has obligations to meet in order to comply with this legation. CCDG needs to understand that its suppliers and sub-contractors, who turn over more than £36m per annum are actively preventing modern slavery within their organisation and their own supply chain.

Please confirm that these measures are in place within your organisation and within your own supply chain. Please provide a copy of your organisation’s policy in relation The Modern Slavery Act 2015 if you fall within the legal reporting requirements.

CCDG has adopted the Welsh Government ‘s code of practice on ethical procurement in supply chains.

We would like to bring to the attention of our perspective suppliers guidance on the code of ethical supply chains as published by the Welsh Government.

https://gov.wales/topics/improvingservices/bettervfm/code-of-practice/?lang=en

Adopting the code voluntarily is not a requirement of this tender.

Compliance with Legislation

Tenderers are deemed to understand fully the processes that CCDG is required to follow under relevant European and UK legislation, particularly in relation to The Public Contracts Regulations 2015.

Compliance with all relevant legislation is required both in the contract award procedure and during the term of any resultant contract

Jurisdiction and governing laws

All aspects of the tendering process shall be governed by and construed in accordance with the laws of England and Wales as applied in Wales and each Tenderer submits to the jurisdiction of the English and Welsh courts.

Disclaimer

None of CCDG, its advisors, or directors, officers, members, partners, employees, other staff, agents or advisers of any such person:

makes any representation or warranty (express or implied) as to the accuracy, reasonableness or completeness of the information in the tender.

Any persons considering making a decision to enter into contractual relationships with CCDG following receipt of the tender should make their own investigations and their own independent assessment of CCDG and its requirement for the Products and should seek their own professional financial and legal advice; or

accepts any responsibility for the information in the tender or for its fairness, accuracy or completeness, nor shall any of them be liable for any loss or damage (other than in respect of fraudulent misrepresentation) arising as a result of reliance on such information or any subsequent communication. Only the express terms of any written contract relating to the subject matter of this tender as and when it is executed shall have any contractual effect in connection with the matters to which it relates. Any such contract will be governed by English and Welsh law.

Nothing in the tender or other contract documents is or should be relied upon as a promise or representation as to CCDG's ultimate decisions in relation to this project.

No oral acceptance by CCDG of any offer or outline submissions within an offer shall be valid or binding on CCDG.

In order to further ensure a fair and competitive process, CCDG requires that all actual or potential conflicts of interest are disclosed, identified and resolved to CCDG ’s satisfaction prior to the submission of Tenders or immediately notified to CCDG in the event that any actual or potential conflict of interest comes to the Tenderer’s attention following the submission of a Tender. In such circumstances CCDG may require further information from Tenderers but reserve the right to disqualify a Tenderer from further involvement.

CCDG reserves the right to exclude Tenderers from the procurement process should actual or potential conflicts of interest be found by CCDG to confer an unfair competitive advantage on one or more Tenderers or to otherwise undermine a fair and competitive procurement process and, following consultation with the Tenderer, such actual or potential conflicts are not resolved to the satisfaction of CCDG.

4 Administrative Information

4.1

Type of Procedure

Single stage

4.2

Reference number attributed to the notice by the contracting authority

N/a

4.3

Time Limits

Time-limit for receipt of completed tenders
    29-11-2019  Time  12:00

Estimated award date
 29-11-2019

4.5

Language or languages in which tenders or requests to participate can be drawn up

EN 

WELSH

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

Evaluation and Application: The coaching programme will have been successful if managers have made significant progress towards their development goals, are working well as a team and are committed to using coaching with the middle managers that they line manage. It will ultimately have been successful if it contributes to bringing about a change to the management culture.

Proposals

Careers Wales will normally seek at least three proposals/quotes before commissioning any external learning and development activities. You are invited to submit a proposal to PAul.Powell@careerswales.com by

Please include in your proposal:

• An outline of the coaching that you would deliver, addressing the objectives listed above.

• A summary of your prior experience in this area

• References or recommendations

• Your website (if you have one)

• Any examples of relevant resources you have produced (e.g. a short extract)

• Your approach to sustainable development principles e.g. how you reduce waste to landfill, recycle materials, reduce water consumption, manage business mileage, reduce your carbon footprint.

• Your costs (including travel and overnight stays).

Scoring

The criteria used to score proposals will be:

• Price – 40%

• Outline of training session – 20%

• Prior experience in this area – 20%

• Examples of relevant resources – 10%

• Sustainable development – 10%

All submissions will be kept confidential, and the resources/session plans supplied will not be used for any purpose other than scoring. The submissions will be kept for the length of time required by our auditors (6 years) and then destroyed.

(WA Ref:96272)

5.2

Additional Documentation

Tendering certificate
TENDER RETUN LABEL
Executive Coaching

5.3

Publication date of this notice

 08-11-2019

Coding

Commodity categories

ID Title Parent category
80532000 Management training services Vocational training services
80570000 Personal development training services Training services
80511000 Staff training services Specialist training services
80590000 Tutorial services Training services

Delivery locations

ID Description
1017 Bridgend and Neath Port Talbot
1022 Cardiff and Vale of Glamorgan
1015 Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1013 Conwy and Denbighshire
1020 East Wales
1023 Flintshire and Wrexham
1016 Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1012 Gwynedd
1011 Isle of Anglesey
1021 Monmouthshire and Newport
1024 Powys
1014 South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1018 Swansea
1000 WALES
1010 West Wales and The Valleys

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

Document family

Notice details
Publication date:
08 November 2019
Deadline date:
29 November 2019 00:00
Notice type:
Contract Notice
Authority name:
Careers Wales
Publication date:
04 February 2020
Notice type:
Contract Award Notice
Authority name:
Careers Wales

About the buyer

Main contact:
Paul.powell@careerswales.com
Admin contact:
Paul.powell@careerswales.com
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
12/11/2019 14:35
Notice Deadline Date:
the notice deadline date 29/11/2019 at 12:00 as stated on the tender notice not the 4th as per the attached documentation.
19/11/2019 13:23
Questions

Q1. Is the a time frame this is required to be completed by?

A1. We would like to complete the bulk of it in this financial year, because of the budget, and certainly start by January.

21/11/2019 09:28
Q+A additional
q1. Is the a time frame this is required to be completed by?

q2. Are you looking for guidance from the supplier on how long an exercise of this size should take?

A1. We would like to complete the bulk of it in this financial year, because of the budget, and certainly start by January.
21/11/2019 09:29
Q+A additional
q.Hi can you clarify if it's acceptable to add a zipped file for additional resources please.

a. yes
22/11/2019 12:53
Q+A additional
Please may I clarify the following for your Executive Coaching requirement:

Q1• Is each coaching session (72 in total) to be conducted in person or would you consider proposals that offer a blend of face-to-face and remote (e.g. Skype / telephone) sessions?

A). There could be a blend of digital and face to face coaching.

Q2• What are the drivers for your 3rd and 4th learning objectives (relating to improved teamwork and coaching culture) and how do you envisage measuring the impact of the coaching sessions against these objectives?

A2). Careers Wales has been formed from a merger for seven companies each with different cultures, and there are a number of vacant posts and newly appointed managers with in the senior management team, so objectives include enabling the senior managers address their own specific areas for development, to form a common approach to leadership and management based on coaching rather than top-down management, share a consistent narrative about the leadership of company and work together as a high performing senior management team.

Q3• Is coaching the only solution you envisage for learning objectives 3-5?

A3). Coaching is one part of the solution.

22/11/2019 12:55
Q+A additional
Q1). In the specifications it states that the length of sessions are 60-minutes. Please can you confirm that it will be possible to run a number of sessions consecutively in a day to make it viable for the company delivering the training?

A1).It may be possible to run some sessions consecutively in the same venue, but as the senior managers are located all around Wales, and have busy diaries, this may not always be possible.

Q2).The specifications state "Career guidance may be provided through face to face sessions, or via digital platforms including telephone, video conference and live chat." Is there a minimum amount of sessions/hours that must be delivered face to face?

A2). This is a description of our delivery services, so not relevant to the tender except as background information. For interest, when careers advisers work with customers, there is no limit on the number of sessions that must be delivered face to face. For the executive coaching bid, we would expect at least the first session to be delivered face to face, but after that Skype or Teams could be used for some sessions.

Q&A

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Additional Documents

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Current documents

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pdf16.42 KB
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Replaced documents

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