Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Welland Procurement
Welland Procurement Unit, c/o Melton Borough Council
Melton Mowbray
LE13 1GH
UK
Contact person: Mr Paul Large
Telephone: +44 7769918574
E-mail: plarge@melton.gov.uk
NUTS: UKF22
Internet address(es)
Main address: http://www.melton.gov.uk/council_and_democracy/selling_to_the_council.aspx
Address of the buyer profile: http://www.melton.gov.uk/council_and_democracy/selling_to_the_council.aspx
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Melton Borough Council Tender for Customer Engagement and Self Service Platform
Reference number: DN403305
II.1.2) Main CPV code
48445000
II.1.3) Type of contract
Services
II.1.4) Short description
Cloud based customer engagement software as a service.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
482 500.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKF22
II.2.4) Description of the procurement
Cloud-based customer engagement software as a service.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 65
Price
/ Weighting:
35
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section V: Award of contract
Contract No: MBC CRM
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
16/10/2019
V.2.2) Information about tenders
Number of tenders received: 10
Number of tenders received from SMEs: 6
Number of tenders received from tenderers from EU Member States: 1
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 10
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
IEG4 Ltd
Queens Court, Wilmslow Road
Alderley Edge
SK9 7QD
UK
NUTS: UKF22
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 482 500.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Melton Borough Council
Parkside, Station Approach, Burton Street
Melton Mowbray
LE13 1GH
UK
VI.4.2) Body responsible for mediation procedures
Melgon Borough Council
Parkside, Station Approach, Burton Street
Melton Mowbray
LE13 1GH
UK
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
The Council will incorporate a minimum 10 day standstill period at the point of notification of the decision to award the contract. The decision notice will incorporate the award criteria, the reasons for the decision, the reasons (if any) why a tenderer did not meet any specification, the identity of the successful tenderer(s) and a precise statement of when the standstill period is expected to end. Any appeal or challenge against the award decision must be communicated to the address stated in I.1) above within the standstill period. If an appeal or challenge to award the contract has not been successfully resolved the Public Contracts Regulations 2015 (As Amended) provide for aggrieved parties to take action in the High Court. Any such action must be brought promptly (generally within 30 days, although this time period may be extended to 3 months in certain circumstances). Where a legal challenge is made after the contract has been entered into then that contract could be declared ineffective and/or shortened and/or a fine imposed by the Court.
VI.4.4) Service from which information about the review procedure may be obtained
Melton Borough Council
Parkside, Station Approach, Burton Street
Melton Mowbray
LE13 1GH
UK
VI.5) Date of dispatch of this notice
11/11/2019