Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
London Borough of Hounslow
Civic Centre, Lampton Road
Hounslow
TW3 4DN
UK
Contact person: Mr Michael McKenna
Telephone: +44 2085836807
E-mail: michael.mckenna@hounslow.gov.uk
NUTS: UKI75
Internet address(es)
Main address: http://www.hounslow.gov.uk/
Address of the buyer profile: http://www.hounslow.gov.uk/
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Parking Services
Reference number: DN389251
II.1.2) Main CPV code
63712400
II.1.3) Type of contract
Services
II.1.4) Short description
The council requires a partner organisation who will manage and effect the daily enforcement of parking and traffic restrictions within the borough boundary in a professional and cost-effective manner, in addition to providing a range of related services such as pay and display machine maintenance, cash collection, CCTV control room staff and back office services including Pre NTO-correspondence and resident and business permit processing.
The council is also seeking to market test a range of additional services including permit processing (other types), representations, appeals and second line pay and display machine maintenance.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
16 500 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
98351110
II.2.3) Place of performance
NUTS code:
UKI75
II.2.4) Description of the procurement
The enforcement landscape within the London Borough of Hounslow is typical of urban London Local Authorities, in that it is a mix of very busy high street areas such as Hounslow, Chiswick and Feltham town centres, with large residential areas surrounding them. The town centres are linked by a network of trunk and secondary roads which are under mixed control of London Borough of Hounslow and other agencies.
The borough has an extensive network of controlled parking zones and other parking restrictions that operate over a range of days and hours, depending on local pressures on kerb space, traffic flow and safety requirements. Further details of parking within Hounslow are available on the council's website at https://www.hounslow.gov.uk/parking
The council requires a partner organisation who will manage and effect the daily enforcement of parking and traffic restrictions within the borough boundary in a professional and cost-effective manner, in addition to providing a range of related services such as pay and display machine maintenance, cash collection, CCTV control room staff and back office services including Pre NtO-correspondence and resident and business permit processing.
The council is also seeking to market test a range of additional services including permit processing (other types), representations, appeals and second line pay and display machine maintenance.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Price
/ Weighting:
40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Competitive dialogue
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
16/09/2019
V.2.2) Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Serco Environmental Services
London
UK
NUTS: UKI75
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 16 500 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
High Court
Royal Courts of Justice
London
WC2A 2LL
UK
VI.4.2) Body responsible for mediation procedures
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
This information may be obtained from the email below:
Michael.mckenna@hounslow.gov.uk
VI.4.4) Service from which information about the review procedure may be obtained
London Borough of Hounslow
Hounslow
UK
VI.5) Date of dispatch of this notice
22/11/2019