Skip to main content

We've saved some files called cookies on your device. These cookies are:

  • essential for the site to work
  • to help improve our website by collecting and reporting information on how you use it

We would also like to save some cookies to help tailor communications.

BETA
You're viewing an updated version of this service - your feedback will help us to improve it.

Contract Notice

Stock and Crew Rail Operation Management System

  • First published: 24 November 2020
  • Last modified: 24 November 2020
  • Version: N/A
  • This file may not be fully accessible.

  •  

Information icon

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Information icon
You are viewing an expired notice.

Contents

Summary

OCID:
Published by:
London North Eastern Railway Ltd
Authority ID:
AA78377
Publication date:
24 November 2020
Deadline date:
21 December 2020
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

This tender presents two lots which captures the need for an integrated system which should work seamlessly.

Tenderers may submit a bid for one or both lots of the tender. In the event that the two lots are awarded to different bidders the expectation is that the successful bidders work together to deliver a fully integrated solution.

• Lot 1 Stock and Crew Planning System;

• Lot 2 Rostering Planning System.

It is a key priority to provide our teams with real-time, relevant and useful information, so that they can confidently assist our customers. In turn, this will improve the overall customer experience.

The systems should also provide improved information to our staff providing them with up to date and accurate information about their working arrangements supporting flexibility and new ways of working. The ability to integrate with payroll should speed up processing of salaries. Together this should improve staff engagement and well-being.

Our vision is to make LNER become the industry leading TOC in delivering a true forward focused 21st century railway for the UK.

Our goal is to introduce a game changing solution which will efficiently accommodate current operational needs and interface with planned future changes to UK rail operations during CP6 — specifically future timetable enhancements and ERTMS (Traffic Management and European Train Control System).

Our objective is to reach out and discover a market partner to help us to introduce a smart, efficient planning and automated resource delivery solution that:

• ensures the appropriate resource is in place to deliver a reliable service for the customers;

• delivers a cost effective, future proof, robust and fit for purpose solution with mobile capability;

• delivers efficient, consistent and clear information to the right people at the right time;

• improves operating efficiency and encourages smarter working.

In addition, the company is looking for (a)supplier(s) that will make a difference; with a proactive approach to the provision of services and will provoke fresh ideas. The supplier(s) will want to work with LNER to support the company vision ‘Consistently deliver great experiences for our colleagues, our customers and our communities’. We are looking for suppliers to provide a superior innovative solution with the potential to evolve over the life of the contract and beyond.

Full notice text

Contract notice – utilities

Section I: Contracting entity

I.1) Name and addresses

London North Eastern Railway Ltd

East Coast House, 25 Skeldergate

York

YO1 6DH

UK

Contact person: Anke Tymens

E-mail: anke.tymens@lner.co.uk

NUTS: UK

Internet address(es)

Main address: www.lner.co.uk

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://supplierlive.proactisp2p.com/Account


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://supplierlive.proactisp2p.com/Account


Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:

https://supplierlive.proactisp2p.com/Account


I.6) Main activity

Railway services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Stock and Crew Rail Operation Management System

Reference number: RFX REQ1000015

II.1.2) Main CPV code

48000000

 

II.1.3) Type of contract

Supplies

II.1.4) Short description

RFX REQ1000015 — Stock and Crew Rail Operation Management System

This tender presents two lots which captures the need for an integrated system which should work seamlessly.

Tenderers may submit a bid for one or both lots of the tender. In the event that the two lots are awarded to different bidders the expectation is that the successful bidders work together to deliver a fully integrated solution.

• Lot 1 Stock and Crew Planning System;

• Lot 2 Rostering Planning System.

II.1.5) Estimated total value

Value excluding VAT: 4 000 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: Yes

Tenders may be submitted for all lots

Maximum number of lots that may be awarded to one tenderer: 2

The contracting authority reserves the right to award contracts combining the following lots or groups of lots:

Tenderers may submit a bid for one or both lots of the tender. In the event that the two lots are awarded to different bidders the expectation is that the successful bidders work together to deliver a fully integrated solution.

• Lot 1 Stock and Crew Planning System;

• Lot 2 Rostering Planning System.

II.2) Description

Lot No: 1

II.2.1) Title

Stock and Crew Planning System

II.2.2) Additional CPV code(s)

48100000

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

This tender presents two lots which captures the need for an integrated system which should work seamlessly.

Tenderers may submit a bid for one or both lots of the tender. In the event that the two lots are awarded to different bidders the expectation is that the successful bidders work together to deliver a fully integrated solution.

• Lot 1 Stock and Crew Planning System;

• Lot 2 Rostering Planning System.

It is a key priority to provide our teams with real-time, relevant and useful information, so that they can confidently assist our customers. In turn, this will improve the overall customer experience.

The systems should also provide improved information to our staff providing them with up to date and accurate information about their working arrangements supporting flexibility and new ways of working. The ability to integrate with payroll should speed up processing of salaries. Together this should improve staff engagement and well-being.

Our vision is to make LNER become the industry leading TOC in delivering a true forward focused 21st century railway for the UK.

Our goal is to introduce a game changing solution which will efficiently accommodate current operational needs and interface with planned future changes to UK rail operations during CP6 — specifically future timetable enhancements and ERTMS (Traffic Management and European Train Control System).

Our objective is to reach out and discover a market partner to help us to introduce a smart, efficient planning and automated resource delivery solution that:

• ensures the appropriate resource is in place to deliver a reliable service for the customers;

• delivers a cost effective, future proof, robust and fit for purpose solution with mobile capability;

• delivers efficient, consistent and clear information to the right people at the right time;

• improves operating efficiency and encourages smarter working.

In addition, the company is looking for (a)supplier(s) that will make a difference; with a proactive approach to the provision of services and will provoke fresh ideas. The supplier(s) will want to work with LNER to support the company vision ‘Consistently deliver great experiences for our colleagues, our customers and our communities’. We are looking for suppliers to provide a superior innovative solution with the potential to evolve over the life of the contract and beyond.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60

This contract is subject to renewal: No

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 2

II.2.1) Title

Rostering Planning System

II.2.2) Additional CPV code(s)

48100000

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

This tender presents two lots which captures the need for an integrated system which should work seamlessly.

Tenderers may submit a bid for one or both lots of the tender. In the event that the two lots are awarded to different bidders the expectation is that the successful bidders work together to deliver a fully integrated solution.

• Lot 1 Stock and Crew Planning System;

• Lot 2 Rostering Planning System.

It is a key priority to provide our teams with real-time, relevant and useful information, so that they can confidently assist our customers. In turn, this will improve the overall customer experience.

The systems should also provide improved information to our staff providing them with up to date and accurate information about their working arrangements supporting flexibility and new ways of working. The ability to integrate with payroll should speed up processing of salaries. Together this should improve staff engagement and well-being.

Our vision is to make LNER become the industry leading TOC in delivering a true forward focused 21st century railway for the UK.

Our goal is to introduce a game changing solution which will efficiently accommodate current operational needs and interface with planned future changes to UK rail operations during CP6 — specifically future timetable enhancements and ERTMS (Traffic Management and European Train Control System).

Our objective is to reach out and discover a market partner to help us to introduce a smart, efficient planning and automated resource delivery solution that:

• ensures the appropriate resource is in place to deliver a reliable service for the customers;

• delivers a cost effective, future proof, robust and fit for purpose solution with mobile capability;

• delivers efficient, consistent and clear information to the right people at the right time;

• improves operating efficiency and encourages smarter working.

In addition, the company is looking for (a) supplier(s) that will make a difference; with a proactive approach to the provision of services and will provoke fresh ideas. The supplier(s) will want to work with LNER to support the company vision ‘Consistently deliver great experiences for our colleagues, our customers and our communities’. We are looking for suppliers to provide a superior innovative solution with the potential to evolve over the life of the contract and beyond.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60

This contract is subject to renewal: No

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Negotiated with call for competition

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2019/S 242-595860

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 21/12/2020

Local time: 12:00

IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 20/01/2021

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.4) Procedures for review

VI.4.1) Review body

London North Eastern Railway

York

UK

VI.5) Date of dispatch of this notice

19/11/2020

Coding

Commodity categories

ID Title Parent category
48100000 Industry specific software package Software package and information systems
48000000 Software package and information systems Computer and Related Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
anke.tymens@lner.co.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.