Social and other specific services – public contracts
Contract award notice
Section I: Contracting
authority
I.1) Name and addresses
North Ayrshire Council
Cunninghame House, Friars Croft
Irvine
KA12 8EE
UK
Contact person: William Tomelty
Telephone: +44 1294324354
E-mail: procurement@north-ayrshire.gov.uk
NUTS: UKM93
Internet address(es)
Main address: http://www.north-ayrshire.gov.uk
Address of the buyer profile: http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00337
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Community Support Service
Reference number: NAC/4280
II.1.2) Main CPV code
85323000
II.1.3) Type of contract
Services
II.1.4) Short description
North Ayrshire Council (“NAC”) invites tenders for the provision of a community support service.
NAC currently have a flexible framework in place for this requirement which allows NAC to re-open the framework to new providers therefore, the framework is being re-opened.
NAC are required to re-open the framework to new providers after the initial two year period, as detailed in the original Contract Notice. There is no limit to the number of providers who may be awarded a place on the framework however, providers should note that there may not be a sufficient volume of business to support a large number of new providers and there is no guarantee of business even if awarded a place on the framework.
The estimated spend under the framework over the remaining 4 years is 56,079,900.00 GBP however, this figure includes services already commissioned during the initial 2 year period that will continue over the next 4 years and therefore, this figure is not representative of new business opportunities available over the remaining 4 year period.
The resultant framework will be for a period of 2 years commencing 6th January 2022 until 5th January 2024 with the option to extend by up to 24 months until 5th January 2026. Extensions will be at the sole discretion of NAC and subject to satisfactory performance and funding.
The framework delivers Adult Community Support Services across Learning Disability, Physical Disability and Mental Health client groups.
The scope of the framework encompasses services currently referred to as Community Support, 24 Hour Support, Housing Support and Supported Living Services. It does not include care at home provision.
Services are delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
56 079 900.00
GBP
II.2) Description
Lot No: 2
II.2.1) Title
Three Towns, Garnock Valley and North Coast Area - Learning Disability Client Group
II.2.2) Additional CPV code(s)
85323000
II.2.3) Place of performance
NUTS code:
UKM93
Main site or place of performance:
Three Towns, Garnock Valley and North Coast Area.
II.2.4) Description of the procurement
The framework will deliver an Adult Community Support Service to adults age 16 and over with a learning disability need.
Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 4
II.2.1) Title
Irvine and Kilwinning Area - Mental Health Client Group
II.2.2) Additional CPV code(s)
85323000
II.2.3) Place of performance
NUTS code:
UKM93
Main site or place of performance:
Irvine and Kilwinning Area.
II.2.4) Description of the procurement
The framework will deliver an Adult Community Support Service to adults age 16 and over with a mental health issue.
Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 5
II.2.1) Title
Irvine and Kilwinning Area - Learning Disability Client Group
II.2.2) Additional CPV code(s)
85147000
II.2.3) Place of performance
NUTS code:
UKM93
Main site or place of performance:
Irvine and Kilwinning Area.
II.2.4) Description of the procurement
The framework will deliver an Adult Community Support Service to adults age 16 and over with a learning disability need.
Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 6
II.2.1) Title
Irvine and Kilwinning Area - Physical Disability Client Group
II.2.2) Additional CPV code(s)
85147000
II.2.3) Place of performance
NUTS code:
UKM93
Main site or place of performance:
Irvine and Kilwinning Area.
II.2.4) Description of the procurement
The framework will deliver an Adult Community Support Service to adults age 16 and over with a physical disability need.
Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.10) Identification of the national rules applicable to the procedure:
Information about national procedures is available at: (URL)
http://www.gov.scot/Topics/Government/Procurement
IV.1.11) Main features of the award procedure:
This procurement is based on the most economically advantageous tenders.
In order to achieve the most economically advantageous tenders, a quality price ratio of (90%) quality and (10%) price will be used.
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2021/S 000-015906
Section V: Award of contract
Lot No: 2
Title: Three Towns, Garnock Valley and North Coast Area - Learning Disability Client Group
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
29/10/2021
V.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
The Salvation Army
Territorial HQ, 101 Newington Causeway
London
SE1 6BN
UK
Telephone: +44 2073674820
NUTS: UKI
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 1 038 516.66
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 4
Title: Irvine and Kilwinning Area - Mental Health Client Group
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
29/10/2021
V.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 1
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Delight Supported Living Ltd
Delight Supported Living Ltd, 81 Causeyside Street
Paisley
PA1 1YU
UK
Telephone: +44 1418895133
NUTS: UKM83
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 1 869 330.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 5
Title: Irvine and Kilwinning Area - Learning Disability Client Group
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
29/10/2021
V.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 3
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
The Salvation Army
Territorial HQ, 101 Newington Causeway
London
SE1 6BN
UK
Telephone: +44 2073674820
NUTS: UKM93
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Delight Supported Living Ltd
Delight Supported Living Ltd, 81 Causeyside Street
Paisley
PA1 1YU
UK
Telephone: +44 1418895133
NUTS: UKM83
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 3 115 550.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 6
Title: Irvine and Kilwinning Area - Physical Disability Client Group
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
29/10/2021
V.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Delight Supported Living Ltd
Delight Supported Living Ltd, 81 Causeyside Street
Paisley
PA1 1YU
UK
Telephone: +44 1418895133
NUTS: UKM83
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 1 335 235.71
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
Bidders will be required to provide a minimum of 2 examples of services carried out in the past 3 years on the experience template provided that demonstrates they have the relevant experience to deliver the services as described in part II.2.4 of the Contract Notice. The services must be of a similar value, size and scope. Unsatisfactory experience will result in exclusion from the tender process.
Bidders will be required to provide 2 satisfactory references from 2 different service contracts on the reference templates provided. References should be completed and signed by previous customers for contracts of a similar value, size and scope. If any of the referees score the bidder less than 2 the bidder will be excluded from the tender process.
Completed experience and reference templates must be zipped and uploaded at question 4C.1 of the qualification envelope.
Bidders will be required to confirm whether they intend to subcontract and, if so, for what proportion of the framework.
Bidders will be required to confirm that they will employ environmental management measures that meet the following requirements:
Employ and maintain environmental management measures in relation to the performance of the service provided, which must be designed to ensure that the service is carried out in accordance with the specification.
Quality Management Procedures
1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent) or a documented policy regarding quality management, see attachment at SPD question 4D.1.
Health and Safety Procedures
1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with BS OHSAS 18001 or ISO 45001 (or equivalent) or have, within the last 12 months, successfully met the assessment requirements of a construction-related scheme in registered membership of the Safety Schemes in Procurement (SSIP) forum or the bidder must have a regularly reviewed and documented policy for Health and Safety management, see attachment at SPD question 4D.1.
(SC Ref:672422)
VI.4) Procedures for review
VI.4.1) Review body
Kilmarnock Sheriff Court
Sheriff Court House, St Marnock Street
Kilmarnock
KA1 1ED
UK
Telephone: +44 1563550024
Internet address(es)
URL: https://www.scotcourts.gov.uk/
VI.5) Date of dispatch of this notice
05/11/2021