Skip to main content

We've saved some files called cookies on your device. These cookies are:

  • essential for the site to work
  • to help improve our website by collecting and reporting information on how you use it

We would also like to save some cookies to help tailor communications.

BETA
You're viewing an updated version of this service - your feedback will help us to improve it.

Contract Notice

Information, Advice and Guidance Service

  • First published: 13 November 2021
  • Last modified: 13 November 2021

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
Southend-on-Sea Borough Council
Authority ID:
AA20674
Publication date:
13 November 2021
Deadline date:
14 December 2021
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Southend-on-Sea Borough Council is seeking to award a contract for the provision of Information, Advice and guidance (IAG) Services in Southend-on-Sea.

The service must be based around the following key considerations to effectively meet the needs of the Council’s residents

• Information: provide factual, current, and impartial information to clients

• Advice: presenting facts and ideas in an accessible form for customers to consider and recommending a course of action.

• Guidance: defining and providing routes which assist clients to reach their requirements

The services must be flexible to meet Southend-on-Sea Borough Councils residents’ needs and arising trends.

The Council is conducting an open tender procedure. The opportunity is tendered as a single lot to be awarded to a single provider however consortium bids are welcome via a lead provider.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Southend-on-Sea Borough Council

Civic Centre, Victoria Avenue

Southend-on-Sea

SS2 6YL

UK

Contact person: Corporate Procurement

Telephone: +44 1702215000

E-mail: procurementadvisors@southend.gov.uk

NUTS: UKH31

Internet address(es)

Main address: http://www.southend.gov.uk/

Address of the buyer profile: http://www.southend.gov.uk/

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://procontract.due-north.com


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://procontract.due-north.com


I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Information, Advice and Guidance Service

Reference number: DN577579

II.1.2) Main CPV code

85000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Southend-on-Sea Borough Council is seeking to award a contract for the provision of Information, Advice and guidance (IAG) Services in Southend-on-Sea.

The service must be based around the following key considerations to effectively meet the needs of the Council’s residents

• Information: provide factual, current, and impartial information to clients

• Advice: presenting facts and ideas in an accessible form for customers to consider and recommending a course of action.

• Guidance: defining and providing routes which assist clients to reach their requirements

The services must be flexible to meet Southend-on-Sea Borough Councils residents’ needs and arising trends.

The Council is conducting an open tender procedure. The opportunity is tendered as a single lot to be awarded to a single provider however consortium bids are welcome via a lead provider.

The Contract will be awarded for a period of five years plus an option to extend for a further five years or any part thereof.

The tender documents can be accessed on Proactis with the reference DN577579 https://procontract.due-north.com/

II.1.5) Estimated total value

Value excluding VAT: 2 500 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.3) Place of performance

NUTS code:

UKH31

II.2.4) Description of the procurement

Southend-on-Sea Borough Council is seeking to award a contract for the provision of Information, Advice and guidance (IAG) Services in Southend-on-Sea.

The service must be based around the following key considerations to effectively meet the needs of the Council’s residents

• Information: provide factual, current, and impartial information to clients

• Advice: presenting facts and ideas in an accessible form for customers to consider and recommending a course of action.

• Guidance: defining and providing routes which assist clients to reach their requirements

The services must be flexible to meet Southend-on-Sea Borough Councils residents’ needs and arising trends.

The Council is conducting an open tender procedure. The opportunity is tendered as a single lot to be awarded to a single provider however consortium bids are welcome via a lead provider.

II.2.5) Award criteria

Criteria below:

Cost criterion: Commercial Submission / Weighting: 10

Cost criterion: Technical Submission / Weighting: 90

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 120

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 14/12/2021

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.7) Conditions for opening of tenders

Date: 14/12/2021

Local time: 12:05

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.4) Procedures for review

VI.4.1) Review body

High Court

London

UK

VI.5) Date of dispatch of this notice

12/11/2021

Coding

Commodity categories

ID Title Parent category
85000000 Health and social work services Other Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
procurementadvisors@southend.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.