The procurement documents are available for unrestricted and full direct access, free of charge at:
https://www.delta-esourcing.com/tenders/UK-UK-Sunderland:-Residential-property-services./TGYUDTH432
Lot No: LOT 4 OT ASSESSMENTS
II.2.1) Title
LOT 4 OT ASSESSMENTS
II.2.2) Additional CPV code(s)
98000000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UNITED KINGDOM
II.2.4) Description of the procurement
Lot 4 is available for members that require the provision of Occupational Therapy assessments.
II.2.5) Award criteria
Criteria below:
Quality criterion: Staff Qualifications
/ Weighting: 15
Quality criterion: Method of Carrying out Service
/ Weighting: 15
Quality criterion: Response Times
/ Weighting: 15
Quality criterion: Managing Relationships with 3rd Parties
/ Weighting: 15
Cost criterion: Price
/ Weighting: 40
II.2.6) Estimated value
Value excluding VAT:
5 000 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: Yes
Description of renewals:
2026
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
For Lot 4 both Quality and Price will be totalled. The 10 highest scoring Bidder's (or more in the event of a tie at 10th place) will be appointed to the Framework Agreement.
Lot No: 1.1
II.2.1) Title
LOT 1.1 DESIGN/SUPPLY, INSTALL AND SERVICING/MAINTENANCE OF SPECIALIST LIFTING PRODUCTS(S)
II.2.2) Additional CPV code(s)
51511100
44115600
42416000
42416100
42416110
42416130
42418220
33192600
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UNITED KINGDOM
II.2.4) Description of the procurement
LOT 1 is available for Member Organisations who wish to buy products direct from the manufacturer or reseller, have them installed, removed, recycled and serviced/maintained within the extended warranty periods.
The products can be purchased direct via the product catalogue and include:
•Stairlifts
•Through Floor Lifts
•Platform Lifts
•Hoists and Slings
•Miscellaneous Lifting Equipment
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
50 000 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: Yes
Description of renewals:
2026
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Lot 1, Bidders must achieve a minimum score of 6 marks as per evaluation criterion in ITT. If any bidder achieves less than 6, their bid will not be evaluated further and they will have failed the quality requirements. All successful Bidders will be appointed to the Framework Agreement.
Lot No: 1.2
II.2.1) Title
LOT 1.2 DESIGN/SUPPLY, INSTALL AND SERVICING/MAINTENANCE OF PROPERTY ADAPTATIONS
II.2.2) Additional CPV code(s)
70331000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UNITED KINGDOM
II.2.4) Description of the procurement
LOT 1.2 is available for Member Organisations who wish to buy products direct from the manufacturer or reseller, have them installed, removed, recycled and serviced/maintained within the extended warranty periods.
The products can be purchased direct via the product catalogue and include:
•Kitchen Products
•Bathroom Products
•External Products
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
25 000 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: Yes
Description of renewals:
2026
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Lot 1, Bidders must achieve a minimum score of 6 marks as per evaluation criterion in ITT. If any bidderachieves less than 6, their bid will not be evaluated further and they will have failed the quality requirements. Allsuccessful Bidders will be appointed to the Framework Agreement.
Lot No: 2.1
II.2.1) Title
LOT 2.1 TESTING/EXAMINATION AND SERVICING/MAINTENANCE ONLY OF STAIRLIFTS, THROUGH FLOOR AND PLATFORM LIFTS
II.2.2) Additional CPV code(s)
33192600
42400000
42418220
44115600
50750000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UNITED KINGDOM
II.2.4) Description of the procurement
Lot 2.1 is available for Member Organisations who require existing Stairlifts, Through Floor or Platform Lifts tested, examined and serviced/maintained following their expired warranty periods.
II.2.5) Award criteria
Criteria below:
Quality criterion: Testing and Examination: Stairlifts, Through Floor Lifts and Platform Lifts
/ Weighting: 12
Quality criterion: Servicing and Maintenance: Stairlifts, Through Floor Lifts and Platform Lifts
/ Weighting: 12
Quality criterion: Repairs: Stairlifts, Through Floor Lifts and Platform Lifts
/ Weighting: 12
Quality criterion: Competence: Stairlifts, Through Floor Lifts and Platform Lifts
/ Weighting: 12
Quality criterion: Legislation: Stairlifts, Through Floor Lifts and Platform Lifts
/ Weighting: 12
Cost criterion: Price
/ Weighting: 40
II.2.6) Estimated value
Value excluding VAT:
20 000 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: Yes
Description of renewals:
2026
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
For Lot 2.1 both Quality and Price will be totalled. The 10 highest scoring Bidder's (or more in the event of a tie at 10th place) will be appointed to the Framework Agreement.
Lot No: 2.2
II.2.1) Title
LOT 2.2 TESTING/EXAMINATION AND SERVICING/MAINTENANCE ONLY OF HOISTS AND SLINGS
II.2.2) Additional CPV code(s)
42416300
33192600
42400000
42416110
50750000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UNITED KINGDOM
II.2.4) Description of the procurement
Lot 2.2 is available for Members Organisations who require existing Hoists and Slings tested, tested, examined and serviced/maintained following their expired warranty periods.
II.2.5) Award criteria
Criteria below:
Quality criterion: Testing and Examination: Hoists and Slings
/ Weighting: 12
Quality criterion: Maintenance: Hoists and Slings
/ Weighting: 12
Quality criterion: Repairs: Hoists and Slings
/ Weighting: 12
Quality criterion: Competence: Hoists and Slings
/ Weighting: 12
Quality criterion: Legislation: Hoists and Slings
/ Weighting: 12
Cost criterion: Price
/ Weighting: 40
II.2.6) Estimated value
Value excluding VAT:
20 000 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: Yes
Description of renewals:
2026
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
For Lot 2.2 both Quality and Price will be totalled. The 10 highest scoring Bidder's (or more in the event of a tie at 10th place) will be appointed to the Framework Agreement.
Lot No: 2.3
II.2.1) Title
LOT 2.3 STAIRLIFTS AND LIFTING EQUIPMENT FULLY MANAGED SERVICE
II.2.2) Additional CPV code(s)
42416300
33192600
42400000
42416110
50750000
42418220
44115600
51511100
42416000
42416100
42416130
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UNITED KINGDOM
II.2.4) Description of the procurement
Lot 2.3 is available for members that want 1 supplier to undertake all of the services in Lot 1.1, lot 2.1 and Lot 2.2.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
10 000 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: Yes
Description of renewals:
2026
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
For Lot 2.3 both Quality and Price will be totalled. The 10 highest scoring Bidder's (or more in the event of a tie at 10th place) will be appointed to the Framework Agreement.
Lot No: 3.1
II.2.1) Title
LOT 3.1 REPAIR, SERVICE, REFIT, REMOVAL, RECYCLE INTERNAL ADAPTATIONS.
II.2.2) Additional CPV code(s)
50000000
50700000
50800000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UNITED KINGDOM
II.2.4) Description of the procurement
Lot 3.1 is available for Member Organisations who require refit, removal, disposal of existing internal adaptation equipment.
II.2.5) Award criteria
Criteria below:
Quality criterion: Removal: Internal Adaptations
/ Weighting: 15
Quality criterion: Refit: Internal Adaptations
/ Weighting: 15
Quality criterion: Other Trades: Internal Adaptations
/ Weighting: 15
Quality criterion: Staff Training: Internal Adaptations
/ Weighting: 15
Cost criterion: Price
/ Weighting: 40
II.2.6) Estimated value
Value excluding VAT:
5 000 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: Yes
Description of renewals:
2026
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
For Lot 3.1 both Quality and Price will be totalled. The 10 highest scoring Bidder's (or more in the event of a tie at 10th place) will be appointed to the Framework Agreement.
Lot No: 3.2
II.2.1) Title
LOT 3.2 REPAIR, SERVICE, REFIT, REMOVAL, RECYCLE EXTERNAL ADAPTATIONS.
II.2.2) Additional CPV code(s)
50000000
50700000
50800000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UNITED KINGDOM
II.2.4) Description of the procurement
Lot 3.2 is available for Members Organisations who require Lot to cover then refit, removal, disposal of existing external adaptation equipment.
II.2.5) Award criteria
Criteria below:
Quality criterion: Removal: External Adaptations
/ Weighting: 15
Quality criterion: Refit: External Adaptations
/ Weighting: 15
Quality criterion: Managing External Adaptations
/ Weighting: 15
Quality criterion: Staff Training: External Adaptations
/ Weighting: 15
Cost criterion: Price
/ Weighting: 40
II.2.6) Estimated value
Value excluding VAT:
5 000 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: Yes
Description of renewals:
2026
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
For Lot 3.2 both Quality and Price will be totalled. The 10 highest scoring Bidder's (or more in the event of a tie at 10th place) will be appointed to the Framework Agreement.
Lot No: 3.3
II.2.1) Title
Lot 3.3 ADAPTATIONS FULLY MANAGED
II.2.2) Additional CPV code(s)
50000000
50700000
50800000
70331000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UNITED KINGDOM
II.2.4) Description of the procurement
Lot 3.3 is available for members that want 1 supplier to undertake all of the services in Lot 1.2, lot 3.1 and Lot 3.2.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
5 000 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: Yes
Description of renewals:
2026
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
For Lot 3.3 both Quality and Price will be totalled. The 10 highest scoring Bidder's (or more in the event of a tie at 10th place) will be appointed to the Framework Agreement.
Lot No: 5
II.2.1) Title
LOT 5 CONSULTANCY
II.2.2) Additional CPV code(s)
70331000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UNITED KINGDOM
II.2.4) Description of the procurement
Lot 5 is available for members that require Independent consultancy to provide advice on adaptations routes what is required for each property. Site audits, stock assessments etc. Loler/Puwer inspections for lifting equipment.
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality assurance
/ Weighting: 15
Quality criterion: Working With Member Organisations
/ Weighting: 15
Quality criterion: Project Management
/ Weighting: 15
Quality criterion: Impartiality and Innovation
/ Weighting: 15
Cost criterion: Price
/ Weighting: 40
II.2.6) Estimated value
Value excluding VAT:
5 000 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: Yes
Description of renewals:
2026
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
For Lot 5 the scores for both Quality and Price will be totalled. The 10 highest scoring Bidder's (or more in the event of a tie at 10th place) will be appointed to the Framework Agreement.
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
Please click on the following link to our website which lists our current memberships and all other eligible members.
Please note the Member Organisations listed will still be eligible to access the framework even if they are subject to
name changes or merger/group structure changes.
NHC reserves the right to change without notice the procedure for awarding the framework, to reject all or any bids for
the framework, to terminate the process and not to award a framework at any time without any liability on its part. No
framework will be created between NHC and any party until a framework agreement is executed between NHC and
the winning bidders.
NHC do not guarantee the volume of contracts that will be awarded under the framework agreement.
Tenders and all supporting documentation for the contract must be in English and must be priced in sterling.
NHC is not liable for any costs (including any third party costs fees or expenses) incurred by those expressing an
interest in, negotiating or tendering for this contract opportunity.
Any agreement entered into will be governed by English law and will be subject to the exclusive jurisdiction of the
English Courts.
All communications must be made through NHC's eTendering portal at www.delta-esourcing.com. NHC will not
respond to any queries or requests to participate made via any other method.
The successful supply partner will be expected to become a member of the NHC for the duration of the framework
agreement and any subsequent contracts, which incurs an annual membership fee (currently £535 per annum).
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-Sunderland:-Residential-property-services./TGYUDTH432