Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Nottingham Community Housing Association
12/14 Pelham Road, Sherwood Rise
Nottingham
NG5 1AP
UK
E-mail: procurement@ncha.org.uk
NUTS: UKF1
Internet address(es)
Main address: https://in-tendhost.co.uk/ncha/aspx/Home
Address of the buyer profile: https://www.ncha.org.uk/
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://in-tendhost.co.uk/ncha/aspx/Home
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://in-tendhost.co.uk/ncha/aspx/Home
Tenders or requests to participate must be sent to the abovementioned address
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Tender for NCHA's Customer Portal (My NCHA)
Reference number: NCHACP
II.1.2) Main CPV code
48000000
II.1.3) Type of contract
Supplies
II.1.4) Short description
We are looking for a company or companies to work with to help us deliver a new, customer-focused website portal.
II.1.5) Estimated total value
Value excluding VAT:
200 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UKF14
Main site or place of performance:
II.2.4) Description of the procurement
The My NCHA project is about making it easy for our customers to book appointments, pay for things, and report issues online. By offering useful and usable digital services on our website, we'll reduce the need for people to call us - which will free up staff time to support those customers with more complex needs or less advanced digital skills.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
Yes
II.2.11) Information about options
Options:
Yes
Description of options:
The initial term of 1 year may be extended by up to 1 further year.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:
III.2) Conditions related to the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
04/01/2022
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until:
31/03/2022
IV.2.7) Conditions for opening of tenders
Date:
04/01/2022
Local time: 17:00
Place:
Tenders will be opened within the e procurement system according to NCHA's Financial Regulations
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.2) Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
VI.4) Procedures for review
VI.4.1) Review body
Nottingham Community Housing Association
Nottingham
UK
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
VI.5) Date of dispatch of this notice
26/11/2021