Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Northamptonshire Healthcare NHS Foundation Trust
RP1
St. Marys Hospital, 77 London Road
Kettering
NN15 7PW
UK
Contact person: Cathy Headland
Telephone: +44 7892766023
E-mail: cathy.headland@nhft.nhs.uk
NUTS: UKF2
Internet address(es)
Main address: www.NHFT.nhs.uk
I.3) Communication
Access to the procurement documents is restricted. Further information can be obtained at:
https://www.delta-esourcing.com/
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://www.delta-esourcing.com/
Tenders or requests to participate must be sent to the abovementioned address
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Friends & Family Test, Patient & Carer Feedback Insight System
Reference number: 734597186CH/LO
II.1.2) Main CPV code
48000000
II.1.3) Type of contract
Supplies
II.1.4) Short description
NHFT requires an independent, public and comprehensive Friends and Family Test (FFT), patient and carer feedback system that is applicable to all patients, carers, and professionals who access its services. The system must provide insight into patient and carer experience, what matters to patients and carers, and enable NHFT to demonstrate to the public that it is responsive to feedback
II.1.5) Estimated total value
Value excluding VAT:
400 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UKF2
Main site or place of performance:
Leicestershire, Rutland and Northamptonshire
II.2.4) Description of the procurement
NHFT requires an independent, public and comprehensive Friends and Family Test (FFT), patient and carer feedback system that is applicable to all patients, carers, and professionals who access its services. The system must provide insight into patient and carer experience, what matters to patients and carers, and enable NHFT to demonstrate to the public that it is responsive to feedback
II.2.5) Award criteria
Criteria below:
Quality criterion: Product Details
/ Weighting: 20
Quality criterion: System Management & reporting
/ Weighting: 10
Quality criterion: Statutory compliance
/ Weighting: 10
Quality criterion: Implementation
/ Weighting: 10
Quality criterion: Contingency cover
/ Weighting: 5
Quality criterion: Social Value
/ Weighting: 10
Quality criterion: Development areas
/ Weighting: 5
Cost criterion: Commercial (Costing)
/ Weighting: 30
II.2.6) Estimated value
Value excluding VAT:
400 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: Yes
Description of renewals:
subject to continuation of service provision
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
21/12/2022
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 60 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders
Date:
21/12/2022
Local time: 12:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.3) Additional information
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=734819845
GO Reference: GO-20221110-PRO-21402064
VI.4) Procedures for review
VI.4.1) Review body
Northamptonshire Healthcare NHS Foundation Trust
London Road, St Mary's Hospital
Kettering
nn15 7pw
UK
Telephone: +44 3000274453
E-mail: NHFTPurchasing@nhft.nhs.uk
VI.5) Date of dispatch of this notice
10/11/2022