Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Ferguson Marine (Port Glasgow) Ltd
Newark Works Castle Road, Castle Road
Port Glasgow
PA14 5NG
UK
Telephone: +44 1475742300
E-mail: ruairidh.macleod@fergusonmarine.com
NUTS: UKM83
Internet address(es)
Main address: http://www.fergusonmarine.com
Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA30427
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://www.publiccontractsscotland.gov.uk/
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://www.publiccontractsscotland.gov.uk/
I.4) Type of the contracting authority
Other: Shipbuilding
I.5) Main activity
Other: Shipbuilding
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
IT Support Services
Reference number: FMPG-2022-017
II.1.2) Main CPV code
72222300
II.1.3) Type of contract
Services
II.1.4) Short description
Ferguson Marine is seeking proposals from qualified and experienced Information Technology Service Support Delivery organisation. Their goal will be to deliver proactive, progress and cost-effective service of Information Technology Support Services, to Ferguson Marine, the employees and all other users of Information Technology service in the execution of Ferguson Marine’s operational business.
II.1.5) Estimated total value
Value excluding VAT:
200 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
72223000
72267100
II.2.3) Place of performance
NUTS code:
UKM83
II.2.4) Description of the procurement
Ferguson Marine is seeking proposals from qualified and experienced Information Technology Service Support Delivery organisation. Their goal will be to deliver proactive, progress and cost-effective service of Information Technology Support Services, to Ferguson Marine, the employees and all other users of Information Technology service in the execution of Ferguson Marine’s operational business.
Summary of Requirements
The awarded vendor will:
- Be responsible for the proactive, progressive support and maintenance of Ferguson Marine’s IT infrastructure & services (see section 9 for details)
- Support Ferguson Marine’s Information Technology users (within the scope of the agreement) in their day-to-day use of Information Technology
- Aid Ferguson Marine in achieving a progressive, productive use of Microsoft Office 365 functionality and integrated services
- Be an integral part of maintaining and testing the company’s business continuity readiness, including:
- Support automated connectivity failover options
- A comprehensive tested backup and restoration plan
and implementation of the necessary services and
infrastructure to facilitate this plan
- Design out single points of failure
- Proactive and progressive maintenance of Ferguson
Marine’s SAM and HAM (Software and Hardware Asset
Management) database
- Work with both Ferguson Marine and their incumbent Business Partner(s) or new partners, to implement Ferguson Marine Information Technology business applications and services
- Proactively and comprehensively liaise with the Senior IT Manager
There is no requirement for a fully managed Information Technology service
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality
/ Weighting: 60
Price
/ Weighting:
40
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 24
This contract is subject to renewal: Yes
Description of renewals:
1 year + 1 year
II.2.9) Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 5
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:
Ferguson Marine expect that the personnel assigned to Ferguson Marine IT support would be ITIL accredited. The expected level of ITIL certification is 25% practitioner and 75% foundation.
Given the importance and dependency Ferguson Marine has on Office 365, Ferguson Marine expectation is that your organisation has a range of competence certification issued by Microsoft. You are requested to provide your overall business Microsoft accreditation and for the employees who will be assigned to the Ferguson Marine contract their level of individual accreditation.
Cyber Security accreditation's
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
III.2.1) Information about a particular profession
Participation is reserved to a particular profession: Yes
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Restricted procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
15/12/2022
Local time: 10:00
IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates
Date:
16/12/2022
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until:
31/03/2023
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.3) Additional information
NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=713579.
The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx.
Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.
(SC Ref:713579)
Download the ESPD document here: https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=713579
VI.4) Procedures for review
VI.4.1) Review body
Greenock Sheffif Court
Greenock
UK
VI.5) Date of dispatch of this notice
15/11/2022