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Contract Award Notice

IT Support Services

  • First published: 17 November 2022
  • Last modified: 17 November 2022

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-kuma6s-123697
Published by:
Comisiynydd y Gymraeg
Authority ID:
AA0480
Publication date:
17 November 2022
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The Commissioner wishes to appoint a supplier to deliver IT Support Services in accordance with the Background set out in section 3 and Requirements as set out in section 4 of the attached specification. Broadly, the contribution and responsibility of the supplier under this contract is to: -Support the IT Officer at their request .e.g. where the IT Officer has not been able to resolve level 0, 1, 2 issues; -Provide IT support for issues at level 3 and 4; -Assist the organisation by maintaining all IT services of the organisation by deputising during the absence of the IT Officer (e.g. holiday and sickness periods) -Maintain the general IT environment ensuring its security and currency; -Offer consultancy, advice and guidance on developments and updates and to lead and support on change requests and projects where required.

Full notice text

CONTRACT AWARD NOTICE – NATIONAL

SERVICES

1 Authority Details

1.1

Authority Name and Address


Welsh Language Commissioner

Market Chambers, 5-7 St Mary's Street,

Cardiff

CF10 1AT

UK

Senior Officer Finance & Resources

+44 3456033221

tendro@cyg-wlc.cymru

www.comisiynyddygymraeg.cymru

2 Contract Details

2.1

Title

IT Support Services

2.2

Description of the contract

The Commissioner wishes to appoint a supplier to deliver IT Support Services in accordance with the Background set out in section 3 and Requirements as set out in section 4 of the attached specification.

Broadly, the contribution and responsibility of the supplier under this contract is to:

-Support the IT Officer at their request .e.g. where the IT Officer has not been able to resolve level 0, 1, 2 issues;

-Provide IT support for issues at level 3 and 4;

-Assist the organisation by maintaining all IT services of the organisation by deputising during the absence of the IT Officer (e.g. holiday and sickness periods)

-Maintain the general IT environment ensuring its security and currency;

-Offer consultancy, advice and guidance on developments and updates and to lead and support on change requests and projects where required.

2.3

Notice Coding and Classification

72000000 IT services: consulting, software development, Internet and support
1000 WALES
1010 West Wales and The Valleys
1011 Isle of Anglesey
1012 Gwynedd
1013 Conwy and Denbighshire
1014 South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1015 Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1016 Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1017 Bridgend and Neath Port Talbot
1018 Swansea
1020 East Wales
1021 Monmouthshire and Newport
1022 Cardiff and Vale of Glamorgan
1023 Flintshire and Wrexham
1024 Powys

2.4

Estimated Total Value

3 Procedure

3.1

Type of Procedure

Single stage

4 Award of Contract

4.1

Successful Bidders

4.1.1

Name and Address of successful supplier, contractor or service provider





Bcc It

Units B And C, Station Road ,

Newcastle Emlyn

SA389BY

UK

Hywel Ifans



www.bccit.co.uk

5 Other Information

5.1

Reference number attributed to the notice by the contracting authority

CYG034

5.2

Date of Contract Award

 08-11-2022

5.3

Number of tenders received

3

5.4

Other Information

(WA Ref:126694)

5.5

Additional Documentation

N/a

5.6

Publication date of this notice:

 17-11-2022

Coding

Commodity categories

ID Title Parent category
72000000 IT services: consulting, software development, Internet and support Computer and Related Services

Delivery locations

ID Description
1017 Bridgend and Neath Port Talbot
1022 Cardiff and Vale of Glamorgan
1015 Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1013 Conwy and Denbighshire
1020 East Wales
1023 Flintshire and Wrexham
1016 Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1012 Gwynedd
1011 Isle of Anglesey
1021 Monmouthshire and Newport
1024 Powys
1014 South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1018 Swansea
1000 WALES
1010 West Wales and The Valleys

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

Document family

Notice details
Publication date:
03 August 2022
Deadline date:
23 September 2022 00:00
Notice type:
Contract Notice
Authority name:
Comisiynydd y Gymraeg
Publication date:
17 November 2022
Notice type:
Contract Award Notice
Authority name:
Comisiynydd y Gymraeg
Publication date:
17 November 2022
Notice type:
Contract Award Notice
Authority name:
Comisiynydd y Gymraeg

About the buyer

Main contact:
tendro@cyg-wlc.cymru
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

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