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Contract Award Notice

Self-Service Customer Portal (471-AHL)

  • First published: 17 November 2022
  • Last modified: 17 November 2022
  • Version: N/A
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  • This file may not be fully accessible.

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-033712
Published by:
NSAH (Alliance Homes) Ltd
Authority ID:
AA72558
Publication date:
17 November 2022
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

This procurement is for the provision of a Self-Service Customer Portal that is to be integrated with existing 3rd party applications. The contract duration will cover the portal implementation and three years from the go-live date. There will also be the option of two further one-year extensions. It is intended that the contract will be awarded on 17/10/2022. This tender is issued by NSAH (Alliance Homes) Ltd, trading as Alliance Homes and known as ‘The Alliance Homes Group’. This tender and any resulting services may be utilised by any member or future member of the Alliance Homes Group, or by any shared services or partnership arrangement or group of which a member of the Alliance Homes Group is currently or in the future a member of, or by any members current or future of such an arrangement or group.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

NSAH (Alliance Homes) Ltd

29804R

Martingale Way

Portishead

BS20 7AW

UK

Contact person: Nick James

E-mail: procurement@alliancehomes.org.uk

NUTS: UKK12

Internet address(es)

Main address: https://in-tendhost.co.uk/alliancehomes

Address of the buyer profile: http://www.alliancehomesgroup.org.uk

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Housing and community amenities

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Self-Service Customer Portal (471-AHL)

Reference number: SYSTEM 00000142

II.1.2) Main CPV code

72416000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Procurement for the provision of Self-Service Customer Portal. Full details are available through the Alliance Homes e-Tendering portal:https://in-tendhost.co.uk/alliancehomes

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 390 000.00  GBP

II.2) Description

II.2.2) Additional CPV code(s)

72416000

48445000

48780000

48783000

II.2.3) Place of performance

NUTS code:

UKK12


Main site or place of performance:

II.2.4) Description of the procurement

This procurement is for the provision of a Self-Service Customer Portal that is to be integrated with existing 3rd party applications. The contract duration will cover the portal implementation and three years from the go-live date. There will also be the option of two further one-year extensions. It is intended that the contract will be awarded on 17/10/2022. This tender is issued by NSAH (Alliance Homes) Ltd, trading as Alliance Homes and known as ‘The Alliance Homes Group’. This tender and any resulting services may be utilised by any member or future member of the Alliance Homes Group, or by any shared services or partnership arrangement or group of which a member of the Alliance Homes Group is currently or in the future a member of, or by any members current or future of such an arrangement or group.

II.2.5) Award criteria

Price

II.2.11) Information about options

Options: Yes

Description of options:

The Contracting Authority intends to enter into a contract for the period of implementation plus three years with the option to extend for two further periods of one year each subject to satisfactory services, performance and cost.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Restricted procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2022/S 000-012404

Section V: Award of contract

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

16/11/2022

V.2.2) Information about tenders

Number of tenders received: 8

Number of tenders received from SMEs: 7

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 8

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Hallnet Ltd

03592955

Lowton Business Park, Newton Road,

Lowton

WA3 2AP

UK

NUTS: UKK12

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 281 762.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

NSAH (Alliance Homes) Ltd

40 Martingale Way

Portishead

BS20 7AW

UK

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures:

VI.5) Date of dispatch of this notice

16/11/2022

Coding

Commodity categories

ID Title Parent category
72416000 Application service providers Provider services
48783000 Content management software package System, storage and content management software package
48445000 Customer Relation Management software package Financial analysis and accounting software package
48780000 System, storage and content management software package Software package utilities

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
procurement@alliancehomes.org.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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