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05 Contract Notice (Utilities)

Future Customer Information System (CIS)

  • First published: 03 November 2023
  • Last modified: 19 January 2024

Contents

Summary

OCID:
ocds-kuma6s-136132
Published by:
Transport for Wales Rail Limited (Utility Buyer)
Authority ID:
AA80566
Publication date:
03 November 2023
Deadline date:
23 February 2024
Notice type:
05 Contract Notice (Utilities)
Has documents:
Yes
Has SPD:
No
Has Carbon Reduction Plan:
No

Abstract

Future Customer Information System (CIS) CPV: 72000000, 48000000, 48810000, 48813000.

Full notice text

Contract notice – utilities

Section I: Contracting entity

I.1) Name and addresses

Transport for Wales Rail Limited (Utility Buyer)

3 Llys Cadwyn, Pontypridd

Rhondda Cynon Taf

CF37 4TH

UK

Telephone: +44 2920720500

E-mail: Luke.Ashman@tfwrail.wales

NUTS: UKL

Internet address(es)

Main address: http://www.tfwrail.wales

Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA80566

I.2) Joint procurement

The contract is awarded by a central purchasing body

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://www.sell2wales.gov.wales


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://www.sell2wales.gov.wales


I.6) Main activity

Railway services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Future Customer Information System (CIS)

Reference number: TEN075

II.1.2) Main CPV code

72000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Future Customer Information System (CIS)

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

48000000

48810000

48813000

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

Procurement of a Future Customer Information System (CIS). Please refer to procurement documents for full Scope of Works

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60

This contract is subject to renewal: Yes

Description of renewals:

2 x 12 month optional extensions

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents


III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


III.2) Conditions related to the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 09/02/2024

Local time: 16:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.7) Conditions for opening of tenders

Date: 09/02/2024

Local time: 16:30

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.3) Additional information

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at http://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=136132.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at http://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

(WA Ref:136132)

VI.4) Procedures for review

VI.4.1) Review body

High Court

Royal Courts of Justice, The Strand

London

WC2A 2LL

UK

Telephone: +44 2079477501

VI.5) Date of dispatch of this notice

03/11/2023

Coding

Commodity categories

ID Title Parent category
48810000 Information systems Information systems and servers
72000000 IT services: consulting, software development, Internet and support Computer and Related Services
48813000 Passenger information system Information systems
48000000 Software package and information systems Computer and Related Services

Delivery locations

ID Description
1017 Bridgend and Neath Port Talbot
1022 Cardiff and Vale of Glamorgan
1015 Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1013 Conwy and Denbighshire
1020 East Wales
1023 Flintshire and Wrexham
1016 Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1012 Gwynedd
1011 Isle of Anglesey
1021 Monmouthshire and Newport
1024 Powys
1014 South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1018 Swansea
100 UK - All
1000 WALES
1010 West Wales and The Valleys

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

Document family

Notice details
Publication date:
03 November 2023
Deadline date:
23 February 2024 00:00
Notice type:
05 Contract Notice (Utilities)
Authority name:
Transport for Wales Rail Limited (Utility Buyer)
Publication date:
19 January 2024
Notice type:
14 Corrigendum
Authority name:
Transport for Wales Rail Limited (Utility Buyer)

About the buyer

Main contact:
Luke.Ashman@tfwrail.wales
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
02/01/2024 09:53
Clarification Notice - Volume 6 - Section 7.3
Volume 6 – Non-Functional Requirements – Section 7.3

Section 7.3 indicates “Cyber Essentials”. To clarify, this is “Cyber Essentials Plus”.
19/01/2024 13:58
Notice date(s) changed
IV.2.2) Time limit
Old date: 09/02/2024 16:00
New date: 23/02/2024 16:00

IV.2.7) Conditions for opening of tenders
Old date: 09/02/2024 16:30
New date: 23/02/2024 16:30

Extension of deadline granted due to Christmas Holidays
24/01/2024 15:31
Question and Answers deadline change
The deadline for submission of questions through the online Q&A function has been changed as below.
Old question submission deadline: 26/01/2024 16:00
New question submission deadline: 15/02/2024 12:00
Please ensure that you have submitted all questions before the new date.
02/02/2024 08:50
REPLACED FILE: itt_volume_6.cis_licc_project_davies.quality_response_template.05.2023-11-02
Volume_6_Quality_Response_Template
02/02/2024 09:09
Clarification Notice -Volume 6 – Instructions
If a function is not yet developed, but the development function would only take 6-12 months to deploy of contract start, then this can be scored a 3.
This has been amended in the Instructions tab.
02/02/2024 09:10
Clarification Notice -Volume 6 – Functional Requirements
A correction has been made to the formula in Cell I253 and Cell I255. The formula is now:
I253: =SUM(I19:I251)
I255: =SUM(I253/I254)
These clarifications have been corrected and a new/replacement template uploaded to Sell2wales
07/02/2024 13:46
Clarification Notice - Removal of Requirement
Please note, the following requirement is no longer within scope. The response document will be adjusted accordingly as part of the evaluation:

Functional Requirements - Section 3.1 - CII-31 "CIS system software should be integrated with the TfW Data Lake to consume and push information"

09/02/2024 08:40
Clarification Notice - Volume 6 – Instructions - Maturity
We have received several questions in relation to the Functional Requirements maturity matrix. For the avoidance of doubt:

When scoring the maturity of the solution, the ‘Deployment Timing’ is the important determining factor. For example:

1. If a function is not yet developed / partially developed / significantly developed, but development of the function can be completed and deployed within 0-6 months of the contract start date then this would score 4
2. If a function is not yet developed or partially developed, but development of the function can be completed and deployed within 6-12 months of the contract start date then this would score 3

Please note, when completing this section, you must fully explain how you propose to deliver the requirement within the deployment timeframe specified. If TFW feel this does not provide enough information / support, TFW reserve the right to amend the Score (down) as appropriate.
15/02/2024 10:04
Clarification Notice - Volume 7 - Asset Transfers
There are some contract terms that are template terms and Asset Transfer is one of these. In this project Asset ownership is not changing and therefore is not applicable. This ITT relates only to the technology/system feeds.

Postbox

The awarding buyer has indicated that it will accept electronic responses to this notice via the Tender Submission Postbox facility.

Submit your tender response electronically in a secure environment.

To create an electronic response please click the "Add to my interest list" button at the top of the page.

For more information on the Postbox Facility please refer to the user guide:

Q&A

Ask the buyer any questions you may have relating to this notice. To ask the buyer a question or questions please click the "View Questions and Answers" button.

Additional Documents

The following additional documents have been attached to this notice. To obtain these documents please select the individual file names below.

Current documents

docx
docx174.32 KB
This file may not be accessible.
xlsx
xlsx
docx
docx

Replaced documents


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