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Summary

OCID:: ocds-h6vhtk-04114a
Published by:: NHS North Central London ICB
Authority ID:: AA83145
Publication date:: 04 November 2023
Deadline date:: 30 November 2023
Notice type:: Contract Notice
Has documents:: No
Has SPD:: No
Has Carbon Reduction Plan:: N/A

Abstract

Barnet Borough, North Central London Integrated Care Board (NCL ICB) wish to commission an integrated wheelchair service for people of all ages who have a long-term need (longer than 6 months, or life expectancy of less than 6 months) for mobility assistance and who are registered with a Barnet GP practice.

As of 1st January 2023, there are 50 GP practices in Barnet, with a total registered population of ~440,000. Of which there are approximately 3,300 registered service users of the current Barnet wheelchair service (~3,000 adults and ~300 children) Barnet Borough envisage that the service will provide a care model for wheelchair users which supports delivery of the Wheelchair Alliance Charter in helping those with complex, long-term conditions access the right chair, right time, right now, and with appropriate information and support.

The full service will cover:

1. Assessment, prescription, and supply of powered and manual wheelchairs and associated postural seating accessories (WCS)

2. Rehabilitation Engineering facilities (RE)

3. Service and Maintenance packages (AR)

These elements will be delivered under an integrated service managed through one organisation which has overall responsibility for the delivery of the service.

The following set of guiding principles describe what a future-state service that delivers the vision statement will look like. These core principles outline a blueprint for wheelchair services:

• Wheelchair services offered will be person-centred and holistic towards the users' needs, promoting and enabling self-help and empowerment;

• Access into wheelchair services is through a single point of access/contact with users being seen by the right people, at the right time, in the right place, and receiving the right equipment;

• Information and communication systems will be used effectively to ensure relevant information on a user's care is available where and when it is needed for users and clinicians;

• Core support processes and services will be aligned to deliver care in ways which minimise avoidable delays and non-value adding activities;

• Clinical teams will be fully engaged in the management of the service and will use clear metrics to measure service delivery and improvement;

• Advice should be readily available to stakeholders to avoid the need for unnecessary referral;

The service will be expected to be delivered in line with the recommendations of CECOPS CIC .

Service response times will be in accordance with the minimum standards within the Healthcare Standards for NHS-Commissioned Wheelchair Services, DH (2015) and the 18-week Referral to Treatment standard.

All service users must be offered a Personal Wheelchair Budget, with the exception of where a service user has rapidly changing and deteriorating conditions.

The service shall be provided in the most appropriate environment in order to best address the disabled person/child's needs. This should include the full range of community settings, such as home, education, place of employment, in addition to a wheelchair clinic. However, the service will maintain a hub in Barnet.

The service must operate Monday to Friday between 8.00am to 6.00pm, exclusive of Bank Holidays, though flexibility around assessment times is considered where requested. The service will also be expected to operate until 8.00pm at least two evenings per week and for 4 hours on Saturday morning to accommodate the needs of users or carers who require appointments at these times.

Repairs services will operate an Out of Hours emergency facility outside of core weekday hours between 7:00am and 9.00am and 5.00pm and 11.00pm. The weekend emergency

cover must operate between the hours of 7:00am and 11.00pm, inclusive of Bank Holidays.

The new service will be commissioned for 3 years (with the option of a 2-year extension) from 1st June 2024.

Full notice text

Social and other specific services – public contracts

Contract notice

Section I: Contracting authority

I.1) Name and addresses

NHS North Central London ICB

15 Marylebone Rd, London

London

NW1 5JD

Contact person: Sara O'Donnell

E-mail: Sara.o'donnell@nhs.net

NUTS: UK

Internet address(es)

Main address: https://nclhealthandcare.org.uk

Address of the buyer profile: https://nclhealthandcare.org.uk

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://procontract.due-north.com/Advert?advertId=cdda9a4e-be74-ee11-8124-005056b64545

Additional information can be obtained from the abovementioned address

Tenders or requests to participate must be sent electronically to:

https://procontract.due-north.com/Advert?advertId=cdda9a4e-be74-ee11-8124-005056b64545

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Health

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Barnet Wheelchair Services

Reference number: PRJ1285

II.1.2) Main CPV code

85100000

II.1.3) Type of contract

Services

II.1.4) Short description

Barnet Borough envisage that the service will provide a care model for wheelchair users which supports delivery of the Wheelchair Alliance Charter in helping those with complex, long-term conditions access the right chair, right time, right now, and with appropriate information and support.

All service users must be offered a Personal Wheelchair Budget, with the exception of where a service user has rapidly changing and deteriorating conditions.

Repairs services will operate an Out of Hours emergency facility outside of core weekday hours between 7:00am and 9.00am and 5.00pm and 11.00pm. The weekend emergency cover must operate between the hours of 7:00am and 11.00pm, inclusive of Bank Holidays.

Bidders are requested to review the contents of the ITT guidance document carefully, register their organisation, and express their interest in the ITT via the e-tendering portal (ProContract). ITT documentation can be accessed following initial registration and expression of interest via the e-tendering portal:

https://proContract.due-north.com/register

The contract is a block arrangement.

The service will be commissioned for 3 years (with the option of a 2-year extension) from 1st June 2024.

The indicative annual contract value is £1,217,000 and the total value for 5 years is £6,085,000.

II.1.5) Estimated total value

Value excluding VAT: 6 085 000.00 GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.3) Place of performance

NUTS code:

UKI

II.2.4) Description of the procurement