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Contract Notice

Contract for the Provision of Catering, Cleaning, Hospitality and Events Temporary Agency Workers for the University of Birmingham

  • First published: 11 November 2023
  • Last modified: 11 November 2023

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-041744
Published by:
The University of Birmingham
Authority ID:
AA77971
Publication date:
11 November 2023
Deadline date:
08 January 2024
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

While the University of Birmingham carries a substantially scaled operation for catering and events to manage the 35,000+ students, with the potential to expand on Edgbaston Campus to

50,000 over the next 10 years and 5,000+ staff that are accessing the campus at any time, there is a requirement to augment that existing operation with an appropriately skilled and qualified

catering and event workforce specifically for hospitality and events and when needed covering Inhouse, branded sites, such as Costa and Starbucks along with the associated culinary team to

support the smooth running of the University.

Specifically, the recruitment agencies will be required to:

 collaborate with the University and related project teams to develop a robust staffing plan and to drive efficiency wherever possible.

 to cover our business-as-usual activities such as sickness and vacancy cover in our outlets.

 have a bank of trained candidates, to cover for short- and long-term placements.

 Our events can vary in size from circa 50 guests to in excess of 500. We require a skilled workforce who can deliver a formal dinner and drinks service and who are trained to

the appropriate level in Food Safety Legislation.

 We operate within a very demanding environment where we host events in an assortment of venues. We need the support of an agency, who can supply quality, trained team members who are used to servicing formal and VIP style service, to protect the reputation of the university.

 We require a booking system that allows us to clearly identify, which of the bank of staff are available to work on the event, and a process that allows us to highlight those team members, who have worked with us on previous occasions, and we deem to be skilled and preferred candidates.

 It is important that we can track the finances of each event, therefore it is it's important that we have the ability to track the financial costs associated with each booking. It is key that the successful agency can provide evidence of training and be available on large events to book staff in, ensuring that everyone scheduled arrives and make contingency plans for any no shows.

 Leverage their existing specialist database and capability to recruit an appropriately talented team who can deliver the services required.

 to assist with the coordination of candidates for training and onboarding plans, accommodation planning and staff welfare planning

 act as the point of contact for accreditation related to candidates under their banner to ensure data accuracy and compliance with all data protection regulations.

 manage the administration and payroll of all staff being employed under their company, be they individuals or sole-entities, and to consolidate the payroll into an invoice with

the required substantiation to the University of Birmingham for ease of processing.

 Be a knowledgeable resource that contributes to the overall aspiration to deliver quality services as part of the event at the University of Birmingham through active communication, a sense of partnership and business acumen

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

THE UNIVERSITY OF BIRMINGHAM

RC000645

Edgbaston

BIRMINGHAM

B152TT

UK

Contact person: Rachel Price

E-mail: r.e.price.1@bham.ac.uk

NUTS: UKG31

Internet address(es)

Main address: https://www.birmingham.ac.uk/index.aspx

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://in-tendorganiser.co.uk/universityofbirmingham/aspx/Home


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://in-tendorganiser.co.uk/universityofbirmingham/aspx/Home


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Education

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Contract for the Provision of Catering, Cleaning, Hospitality and Events Temporary Agency Workers for the University of Birmingham

Reference number: FRAM177/23b

II.1.2) Main CPV code

79600000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The University wishes to establish a framework for the 'Provision of Temporary Agency Catering Cleaning, Hospitality and Events Agency Workers' using the RESTRICTED procurement procedure.

The Framework Agreement will last for a period of four (4) years.

The procurement will be structured as follows:

 Lot 1 -Temporary Agency Catering Workers

 Lot 2 -Temporary Agency Hospitality and Events Workers

 Lot 3 - Temporary Agency Cleaning Workers

At the University's discretion, the Framework Agreement will be awarded on the following basis. Note that tenderers do not have to submit responses for each lot. Please refer to the generic questions which asks which LOT / LOTS you are applying for. Note that you can be successful with multi-LOT submissions.

 Lot 1 -Temporary Agency Catering Workers will be awarded up to TWO suppliers.

 Lot 2 -Temporary Agency Hospitality and Events Workers will be awarded up to TWO

suppliers.

 Lot 3 -Temporary Agency Cleaning Workers will be awarded up to THREE suppliers.

II.1.5) Estimated total value

Value excluding VAT: 1 900 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: Yes

Tenders may be submitted for all lots

II.2) Description

Lot No: 1

II.2.1) Title

Temporary Agency Catering Workers

II.2.2) Additional CPV code(s)

79600000

II.2.3) Place of performance

NUTS code:

UKG31

II.2.4) Description of the procurement

While the University of Birmingham carries a substantially scaled operation for catering and events to manage the 35,000+ students, with the potential to expand on Edgbaston Campus to

50,000 over the next 10 years and 5,000+ staff that are accessing the campus at any time, there is a requirement to augment that existing operation with an appropriately skilled and qualified

catering and event workforce specifically for hospitality and events and when needed covering Inhouse, branded sites, such as Costa and Starbucks along with the associated culinary team to

support the smooth running of the University.

Specifically, the recruitment agencies will be required to:

 collaborate with the University and related project teams to develop a robust staffing plan and to drive efficiency wherever possible.

 to cover our business-as-usual activities such as sickness and vacancy cover in our outlets.

 have a bank of trained candidates, to cover for short- and long-term placements.

 Our events can vary in size from circa 50 guests to in excess of 500. We require a skilled workforce who can deliver a formal dinner and drinks service and who are trained to

the appropriate level in Food Safety Legislation.

 We operate within a very demanding environment where we host events in an assortment of venues. We need the support of an agency, who can supply quality, trained team members who are used to servicing formal and VIP style service, to protect the reputation of the university.

 We require a booking system that allows us to clearly identify, which of the bank of staff are available to work on the event, and a process that allows us to highlight those team members, who have worked with us on previous occasions, and we deem to be skilled and preferred candidates.

 It is important that we can track the finances of each event, therefore it is it's important that we have the ability to track the financial costs associated with each booking. It is key that the successful agency can provide evidence of training and be available on large events to book staff in, ensuring that everyone scheduled arrives and make contingency plans for any no shows.

 Leverage their existing specialist database and capability to recruit an appropriately talented team who can deliver the services required.

 to assist with the coordination of candidates for training and onboarding plans, accommodation planning and staff welfare planning

 act as the point of contact for accreditation related to candidates under their banner to ensure data accuracy and compliance with all data protection regulations.

 manage the administration and payroll of all staff being employed under their company, be they individuals or sole-entities, and to consolidate the payroll into an invoice with

the required substantiation to the University of Birmingham for ease of processing.

 Be a knowledgeable resource that contributes to the overall aspiration to deliver quality services as part of the event at the University of Birmingham through active communication, a sense of partnership and business acumen

II.2.5) Award criteria

Criteria below:

Quality criterion: Technical / Weighting: 50

Quality criterion: Terms and Conditions / Weighting: 15

Quality criterion: Social Responsibility / Weighting: 2

Price / Weighting:  30

II.2.6) Estimated value

Value excluding VAT: 960 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 2

II.2.1) Title

Temporary Agency Hospitality and Events Workers

II.2.2) Additional CPV code(s)

79600000

II.2.3) Place of performance

NUTS code:

UKG31

II.2.4) Description of the procurement

The Business and Operations department offers a variety of outlets to staff, students and visitors across campus and also in student accommodation including small coffee shops to large restaurants. We also provide hospitality services for conferences and events held on campus and wider afield. Excellent customer service in any one of those areas/outlets is required.

The roles required under this LOT include:

*Hospitality Service Team Members

*Event Porters

*Kitchen Porters

II.2.5) Award criteria

Criteria below:

Quality criterion: Technical / Weighting: 50

Quality criterion: Terms and Conditions / Weighting: 15

Quality criterion: Social Responsibility / Weighting: 5

Price / Weighting:  30

II.2.6) Estimated value

Value excluding VAT: 400 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 3

II.2.1) Title

Temporary Agency Cleaning Workers

II.2.2) Additional CPV code(s)

79600000

II.2.3) Place of performance

NUTS code:

UKG31

II.2.4) Description of the procurement

Cleaning and Waste Services employ circa 300 staff working across over 100 buildings 24 hours a day, 7 days a week, at the University of Birmingham.

The teamwork across all areas to include Edgbaston main campus, Selly Oak campus, all accommodation sites (The Vale & Selly Oak Village), Wast Hill, Kings Norton and Stratford upon Avon.

The team provide professional cleaning services in all areas to include teaching and learning spaces, laboratories, sports facilities, student accommodation sites, social spaces, catered

spaces (cafes, bars, and restaurants), offices, libraries, washrooms, circulation spaces, and conference and events spaces such as the great hall.

The cleaning team impact every student, staff member and visitor to the university. Staff take pride in their work in order to deliver exceptionally high cleaning standards across all areas.

There may also be some weekend work, however hours would be matched to the task.

II.2.5) Award criteria

Criteria below:

Quality criterion: Technical / Weighting: 50

Quality criterion: Terms and Conditions / Weighting: 15

Quality criterion: Social Responsibility / Weighting: 5

Price / Weighting:  30

II.2.6) Estimated value

Value excluding VAT: 560 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Restricted procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 08/01/2024

Local time: 11:59

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.4) Procedures for review

VI.4.1) Review body

University of Birmingham

Birmingham

UK

VI.5) Date of dispatch of this notice

10/11/2023

Coding

Commodity categories

ID Title Parent category
79600000 Recruitment services Business services: law, marketing, consulting, recruitment, printing and security

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
r.e.price.1@bham.ac.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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