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Contract Notice

Provision of an Online Ticketing and Merchandising System for Inverness Castle

  • First published: 11 November 2023
  • Last modified: 11 November 2023
  • Version: N/A
  • This file may not be fully accessible.

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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

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Contents

Summary

OCID:
ocds-h6vhtk-04176e
Published by:
High Life Highland
Authority ID:
AA54859
Publication date:
11 November 2023
Deadline date:
15 December 2023
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

On behalf of The Highland Council, High Life Highland wish to appoint a supplier of a ticketing and merchandising system to be integrated on-line within the website for Inverness Castle, and off-line within retail location(s) at Inverness Castle.

The ticketing and merchandising system will be operated by HLH. Note: the website for Inverness Castle is being implemented, operated and maintained by HLH assisted by an external creative partner. It is intended that this system be operational by March 2024.

Note: we are also seeking a contractor to provide an EPOS system, under a separate tender, and are open to joint bids from partners who wish to offer a fully integrated EPOS, Ticketing and Merchandising system.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

High Life Highland

Highland Archive Centre, Bught Road

Inverness

IV3 5SS

UK

Telephone: +44 1349781700

E-mail: hlh.business.support@highlifehighland.com

NUTS: UKM6

Internet address(es)

Main address: http://www.highlifehighland.com

Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA23042

I.3) Communication

Access to the procurement documents is restricted. Further information can be obtained at:

https://www.publiccontractsscotland.gov.uk/authority


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://www.publiccontractsscotland.gov.uk/authority


I.4) Type of the contracting authority

Other: Charity

I.5) Main activity

Other: Learning and leisure activities

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Provision of an Online Ticketing and Merchandising System for Inverness Castle

Reference number: HLH-FT-03-24

II.1.2) Main CPV code

48480000

 

II.1.3) Type of contract

Supplies

II.1.4) Short description

On behalf of The Highland Council, High Life Highland wish to appoint a supplier of a ticketing and merchandising system to be integrated on-line within the website for Inverness Castle, and off-line within retail location(s) at Inverness Castle.

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

48480000

48481000

48482000

II.2.3) Place of performance

NUTS code:

UKM6


Main site or place of performance:

Inverness Castle

II.2.4) Description of the procurement

On behalf of The Highland Council, High Life Highland wish to appoint a supplier of a ticketing and merchandising system to be integrated on-line within the website for Inverness Castle, and off-line within retail location(s) at Inverness Castle.

The ticketing and merchandising system will be operated by HLH. Note: the website for Inverness Castle is being implemented, operated and maintained by HLH assisted by an external creative partner. It is intended that this system be operational by March 2024.

Note: we are also seeking a contractor to provide an EPOS system, under a separate tender, and are open to joint bids from partners who wish to offer a fully integrated EPOS, Ticketing and Merchandising system.

II.2.5) Award criteria

Criteria below:

Quality criterion: Experience / Weighting: 30

Quality criterion: Delivery / Weighting: 60

Quality criterion: Accessibility / Weighting: 10

Price / Weighting:  30

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Start: 08/01/2024

End: 29/06/2024

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.2) Conditions related to the contract

III.2.3) Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 15/12/2023

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.7) Conditions for opening of tenders

Date: 18/12/2023

Local time: 12:00

Place:

Highland Archive Centre Inverness

Information about authorised persons and opening procedure:

Business Support Officer

Senior Software Developer

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.2) Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

VI.3) Additional information

NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=750099.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

(SC Ref:750099)

Download the ESPD document here: https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=750099

VI.4) Procedures for review

VI.4.1) Review body

Inverness Justice Centre

Longman Road

Inverness

IV1 1JJ

UK

VI.5) Date of dispatch of this notice

10/11/2023

Coding

Commodity categories

ID Title Parent category
48482000 Business intelligence software package Sales, marketing and business intelligence software package
48481000 Sales or marketing software package Sales, marketing and business intelligence software package
48480000 Sales, marketing and business intelligence software package Business transaction and personal business software package

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
hlh.business.support@highlifehighland.com
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.