Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Incommunities Group Ltd
at The Quays, Victoria Street, Shipley, West Yorkshire
Shipley
BD17 7BN
UK
Contact person: Kathryn Irons
E-mail: kirons@pfh.co.uk
NUTS: UKE
Internet address(es)
Main address: https://www.incommunities.co.uk/
Address of the buyer profile: https://in-tendhost.co.uk/procurementforhousing
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://in-tendhost.co.uk/procurementforhousing/aspx/Home
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent to the abovementioned address
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Incommunities - Out of Hours Responsive Repairs Call Handling Service
Reference number: PfHCon/00000608
II.1.2) Main CPV code
79510000
II.1.3) Type of contract
Services
II.1.4) Short description
Incommunities wish to appoint an experienced service provider to provide out of hours call handling and call handling at other times as specified by Incommunities. Full details related to the scope of services to be procured are included within Document B – Tender Requirements and Specification. It is intended that the contract will run for an initial term of 2 years, extendable for a further term of 2 years by annual extensions - The contracts value stated are inclusive of full track term and contract extensions.
II.1.5) Estimated total value
Value excluding VAT:
300 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UKE
Main site or place of performance:
II.2.4) Description of the procurement
As per section — II.1.4
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: Yes
Description of renewals:
It is intended that the contract will run for an initial term of 2 years, extendable for a further term of 2 years by annual extensions. Any extension will be subject to satisfactory performance.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:
Selection Criteria as set out in the Procurement Documentation
III.1.2) Economic and financial standing
List and brief description of selection criteria:
As set out in the Procurement Documentation
III.1.3) Technical and professional ability
List and brief description of selection criteria:
As set out in the Procurement Documentation
Minimum level(s) of standards required:
As set out in the Procurement Documentation
III.2) Conditions related to the contract
III.2.2) Contract performance conditions
As stated in the Procurement Documentation
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
14/12/2023
Local time: 16:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.7) Conditions for opening of tenders
Date:
14/12/2023
Local time: 16:00
Place:
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.2) Information about electronic workflows
Electronic ordering will be used
VI.3) Additional information
Twenty years ago, Incommunities Group was formed as Bradford Community Housing Trust (BCHT), providing housing management services for the stock transferred from Bradford Metropolitan District Council’s ownership, following a ballot of residents. Combined Incommunities Group has 22,300 rented and leaseholder properties within their stock across North, West and South Yorkshire. Incommunities is the biggest social landlord in the Bradford District and the Huddersfield-based Sadeh Lok is a traditional BME Housing Association formed in 1988.They laid strong foundations in 2003 and over the last 20 years, the organisation has undergone significant change, investing, modernising and building new homes. Incommunities have become a multi-award-winning business recognised locally, regionally and nationally, successfully developing and rebranding the business. Its partnership with Sadeh Lok in April 2015 has further grown the business and strengthened its strategic operations.For further details regarding Incommunities Group, please log onto the website www.incommunities.co.uk.
VI.4) Procedures for review
VI.4.1) Review body
Procurement for Housing
Warrington
WA2 0YL
UK
Telephone: +44 7973484324
E-mail: kirons@pfh.co.uk
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
VI.5) Date of dispatch of this notice
14/11/2023