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Contract Award Notice

Provision of an Insurance and Claims Handling Service

  • First published: 22 November 2023
  • Last modified: 22 November 2023
  • Version: N/A
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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-03df46
Published by:
Inverclyde Council
Authority ID:
AA20655
Publication date:
22 November 2023
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

This contract opportunity is for the Provision of an Insurance and Claims Handling Service for Inverclyde Council. This lot covers Property Insurance Services.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Inverclyde Council

Procurement, Municipal Buildings, Clyde Square

Greenock

PA15 1LX

UK

Telephone: +44 1475712634

E-mail: procurement@inverclyde.gov.uk

NUTS: UKM83

Internet address(es)

Main address: http://www.inverclyde.gov.uk

Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00168

I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Provision of an Insurance and Claims Handling Service

Reference number: CP0508/FIN

II.1.2) Main CPV code

66510000

 

II.1.3) Type of contract

Services

II.1.4) Short description

This contract opportunity is for the Provision of an Insurance and Claims Handling Service for Inverclyde Council.

II.1.6) Information about lots

This contract is divided into lots: Yes

II.1.7) Total value of the procurement

Value excluding VAT: 4 250 000.00  GBP

II.2) Description

Lot No: 1

II.2.1) Title

Property Insurance

II.2.2) Additional CPV code(s)

66000000

66510000

66513000

II.2.3) Place of performance

NUTS code:

UKM83


Main site or place of performance:

Inverclyde

II.2.4) Description of the procurement

This contract opportunity is for the Provision of an Insurance and Claims Handling Service for Inverclyde Council. This lot covers Property Insurance Services.

II.2.5) Award criteria

Quality criterion: Clauses & Extensions / Weighting: 5

Quality criterion: Claims Handling Response Times / Weighting: 6

Quality criterion: Staffing/Service Delivery / Weighting: 3

Quality criterion: Support Services / Weighting: 1

Quality criterion: Social Value / Weighting: 3

Quality criterion: Fair Work First / Weighting: 2

Price / Weighting:  80

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Lot No: 2

II.2.1) Title

Casualty Insurance

II.2.2) Additional CPV code(s)

66000000

66510000

66512000

66512100

66512200

66513000

II.2.3) Place of performance

NUTS code:

UKM83


Main site or place of performance:

Inverclyde

II.2.4) Description of the procurement

This contract opportunity is for the Provision of an Insurance and Claims Handling Service for Inverclyde Council. This lot covers Casualty Insurance.

II.2.5) Award criteria

Quality criterion: Clauses & Extensions / Weighting: 5

Quality criterion: Claims Handling Response Times / Weighting: 6

Quality criterion: Staffing/Service Delivery / Weighting: 3

Quality criterion: Support Services / Weighting: 1

Quality criterion: Social Value / Weighting: 3

Quality criterion: Fair Work First / Weighting: 2

Price / Weighting:  80

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Lot No: 3

II.2.1) Title

Motor Fleet Insurance.

II.2.2) Additional CPV code(s)

66000000

66510000

66514110

66513000

66512000

66512100

II.2.3) Place of performance

NUTS code:

UKM83


Main site or place of performance:

Inverclyde

II.2.4) Description of the procurement

This contract opportunity is for the Provision of an Insurance and Claims Handling Service for Inverclyde Council. This lot covers Motor Fleet Insurance.

II.2.5) Award criteria

Quality criterion: Clauses & Extensions / Weighting: 5

Quality criterion: Claims Handling Response Times / Weighting: 6

Quality criterion: Staffing/Service Delivery / Weighting: 3

Quality criterion: Support Services / Weighting: 1

Quality criterion: Social Value / Weighting: 3

Quality criterion: Fair Work First / Weighting: 2

Price / Weighting:  80

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Lot No: 4

II.2.1) Title

Crime Insurance

II.2.2) Additional CPV code(s)

66000000

66510000

66512000

66512100

66513000

II.2.3) Place of performance

NUTS code:

UKM83


Main site or place of performance:

Inverclyde

II.2.4) Description of the procurement

This contract opportunity is for the Provision of an Insurance and Claims Handling Service for Inverclyde Council. This lot covers Crime Insurance.

II.2.5) Award criteria

Quality criterion: Clauses & Extensions / Weighting: 5

Quality criterion: Claims Handling Response Times / Weighting: 6

Quality criterion: Staffing/Service Delivery / Weighting: 3

Quality criterion: Support Services / Weighting: 1

Quality criterion: Social Value / Weighting: 3

Quality criterion: Fair Work First / Weighting: 2

Price / Weighting:  80

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Lot No: 5

II.2.1) Title

Engineering Insurance/Inspections and Computer Insurance

II.2.2) Additional CPV code(s)

66000000

66510000

66511000

66512000

66512200

66513000

II.2.3) Place of performance

NUTS code:

UKM83


Main site or place of performance:

Inverclyde

II.2.4) Description of the procurement

This contract opportunity is for the Provision of an Insurance and Claims Handling Service for Inverclyde Council. This lot covers Engineering Insurance/Inspections and Computer Insurance

II.2.5) Award criteria

Quality criterion: Clauses & Extensions / Weighting: 5

Quality criterion: Claims Handling Response Times / Weighting: 6

Quality criterion: Staffing/Service Delivery / Weighting: 3

Quality criterion: Support Services / Weighting: 1

Quality criterion: Social Value / Weighting: 3

Quality criterion: Fair Work First / Weighting: 2

Price / Weighting:  80

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Lot No: 6

II.2.1) Title

All Risks - Museum and Fine Art

II.2.2) Additional CPV code(s)

66000000

66510000

66511000

66512000

66512100

66513000

II.2.3) Place of performance

NUTS code:

UKM83


Main site or place of performance:

Inverclyde

II.2.4) Description of the procurement

This contract opportunity is for the Provision of an Insurance and Claims Handling Service for Inverclyde Council. This lot covers All Risks Museum & Fine Art.

II.2.5) Award criteria

Quality criterion: Clauses & Extensions / Weighting: 5

Quality criterion: Claims Handling Response Times / Weighting: 6

Quality criterion: Staffing/Service Delivery / Weighting: 3

Quality criterion: Support Services / Weighting: 1

Quality criterion: Social Value / Weighting: 3

Quality criterion: Fair Work First / Weighting: 2

Price / Weighting:  80

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Lot No: 7

II.2.1) Title

Personal Accident, Business Travel and School Journey Travel

II.2.2) Additional CPV code(s)

66000000

66510000

66512000

66511000

66512100

66513000

II.2.3) Place of performance

NUTS code:

UKM83


Main site or place of performance:

Inverclyde

II.2.4) Description of the procurement

This contract opportunity is for the Provision of an Insurance and Claims Handling Service for Inverclyde Council. This lot covers Personal Accident, Business Travel and School Journey Travel.

II.2.5) Award criteria

Quality criterion: Claims Handling Response Times / Weighting: 8

Quality criterion: Staffing/Service Delivery / Weighting: 5

Quality criterion: Support Services / Weighting: 2

Quality criterion: Social Value / Weighting: 3

Quality criterion: Fair Work First / Weighting: 2

Price / Weighting:  80

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Lot No: 8

II.2.1) Title

Combined Lot for Property Insurance Services and Casualty Insurance

II.2.2) Additional CPV code(s)

66000000

66510000

66511000

66512100

66512000

66513000

II.2.3) Place of performance

NUTS code:

UKM83


Main site or place of performance:

Inverclyde

II.2.4) Description of the procurement

This contract opportunity is for the Provision of an Insurance and Claims Handling Service for Inverclyde Council. This lot is a Combined Lot Option for Property Insurance Services (Lot 1) and Casualty Insurance (Lot 2).

II.2.5) Award criteria

Quality criterion: Clauses & Extensions / Weighting: 5

Quality criterion: Claims Handling Response Times / Weighting: 6

Quality criterion: Staffing/Service Delivery / Weighting: 3

Quality criterion: Support Services / Weighting: 1

Quality criterion: Social Value / Weighting: 3

Quality criterion: Fair Work First / Weighting: 2

Price / Weighting:  80

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Lot No: 9

II.2.1) Title

Terrorism Insurance

II.2.2) Additional CPV code(s)

66000000

66510000

66513000

II.2.3) Place of performance

NUTS code:

UKM83

II.2.4) Description of the procurement

This contract opportunity is for the Provision of an Insurance and Claims Handling Service for Inverclyde Council. This lot covers Terrorism Insurance.

II.2.5) Award criteria

Quality criterion: Clauses & Extensions / Weighting: 5

Quality criterion: Claims Handling Response Times / Weighting: 6

Quality criterion: Staffing/Service Delivery / Weighting: 3

Quality criterion: Support Services / Weighting: 1

Quality criterion: Social Value / Weighting: 3

Quality criterion: Fair Work First / Weighting: 2

Price / Weighting:  80

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2023/S 000-019259

Section V: Award of contract

Lot No: 1

Title: Property Insurance

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

26/09/2023

V.2.2) Information about tenders

Number of tenders received: 2

Number of tenders received from SMEs: 0

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 2

Number of tenders received by electronic means: 2

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Travelers Ins Co Ltd

61-63 London Road,

Redhill, Surrey

RH1 1NA

UK

Telephone: +44 1737787093

NUTS: UK

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 445 009.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 2

Title: Casualty Insurance

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

26/09/2023

V.2.2) Information about tenders

Number of tenders received: 2

Number of tenders received from SMEs: 0

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 2

Number of tenders received by electronic means: 2

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Maven Public Sector

122 Leadenhall Street

London

EC3V 4AN

UK

Telephone: +44 2070863366

NUTS: UK

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 1 004 835.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 3

Title: Motor Fleet Insurance.

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

26/09/2023

V.2.2) Information about tenders

Number of tenders received: 2

Number of tenders received from SMEs: 0

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 2

Number of tenders received by electronic means: 2

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Maven Public Sector

122 Leadenhall Street

London

EC3V 4AN

UK

Telephone: +44 2070863366

NUTS: UK

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 423 360.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 4

Title: Crime Insurance

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

26/09/2023

V.2.2) Information about tenders

Number of tenders received: 2

Number of tenders received from SMEs: 0

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 2

Number of tenders received by electronic means: 2

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Risk Management Partners

67 Lombard Street

London

EC3V 9LJ

UK

Telephone: +44 2072341800

NUTS: UKI

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 47 970.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 5

Title: Engineering Insurance/Inspections and Computer Insurance

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

26/09/2023

V.2.2) Information about tenders

Number of tenders received: 1

Number of tenders received from SMEs: 0

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 1

Number of tenders received by electronic means: 1

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Risk Management Partners

67 Lombard Street

London

EC3V 9LJ

UK

Telephone: +44 2072341800

NUTS: UKI

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 197 132.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 6

Title: All Risks - Museum and Fine Art

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

26/09/2023

V.2.2) Information about tenders

Number of tenders received: 2

Number of tenders received from SMEs: 0

Number of tenders received from tenderers from EU Member States: 1

Number of tenders received from tenderers from non-EU Member States: 1

Number of tenders received by electronic means: 2

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Blackwall Green

133 Houndsditch

London

EC3A 7AH

UK

NUTS: UK

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 42 513.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 7

Title: Personal Accident, Business Travel and School Journey Travel

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

26/09/2023

V.2.2) Information about tenders

Number of tenders received: 2

Number of tenders received from SMEs: 0

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 2

Number of tenders received by electronic means: 2

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Risk Management Partners

67 Lombard Street

London

EC3V 9LJ

UK

Telephone: +44 2072341800

NUTS: UKI

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 37 209.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 8

Title: Combined Lot for Property Insurance Services and Casualty Insurance

A contract/lot is awarded: No

V.1 Information on non-award

The contract/lot is not awarded

No tenders or requests to participate were received or all were rejected

Section V: Award of contract

Lot No: 9

Title: Terrorism Insurance

A contract/lot is awarded: No

V.1 Information on non-award

The contract/lot is not awarded

Other reasons (discontinuation of procedure)

Section VI: Complementary information

VI.3) Additional information

Tenderers will be required to return with their submission a completed Data Protection Certificate, FOI Certificate, No Collusion Certification, S1 Equalities Questionnaire, S2 Equalities Declaration, Prompt Payment Certificate and Tender Declaration Certificate.

It will also be a condition of contract that Tenderers comply with Inverclyde Council`s General Conditions of Contract, Special Conditions of Contract, Specification & Contract Information for Tenderers.

(SC Ref:750436)

VI.4) Procedures for review

VI.4.1) Review body

Greenock Sheriff Court and Justice of the Peace Court

Sheriff Court House,1 Nelson Street,

Greenock

PA15 1TR

UK

VI.5) Date of dispatch of this notice

20/11/2023

Coding

Commodity categories

ID Title Parent category
66512000 Accident and health insurance services Insurance services
66512100 Accident insurance services Accident and health insurance services
66000000 Financial and insurance services Finance and Related Services
66512200 Health insurance services Accident and health insurance services
66510000 Insurance services Insurance and pension services
66513000 Legal insurance and all-risk insurance services Insurance services
66511000 Life insurance services Insurance services
66514110 Motor vehicle insurance services Freight insurance and Insurance services relating to transport

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
procurement@inverclyde.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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