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Contract Notice

Call Monitoring Platform

  • First published: 22 November 2023
  • Last modified: 22 November 2023

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-041b4c
Published by:
London Borough of Haringey
Authority ID:
AA45155
Publication date:
22 November 2023
Deadline date:
20 December 2023
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The Supplier must be able to provide a call monitoring system to manage all analogue and digital alarm response calls, asset management, data storage/updating, voice recordings and the referral process

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

LONDON BOROUGH OF HARINGEY

Civic Centre,High Road, Wood Green

LONDON

N228LE

UK

Contact person: kayode Salami

E-mail: Kayode.salami@haringey.gov.uk

NUTS: UKI

Internet address(es)

Main address: https://www.haringey.gov.uk/

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://s2c.waxdigital.co.uk/ProcurementLBHaringey/


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://s2c.waxdigital.co.uk/ProcurementLBHaringey/


I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Call Monitoring Platform

II.1.2) Main CPV code

85300000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The Supplier must be able to provide a call monitoring system to manage all analogue and digital alarm response calls, asset management, data storage/updating, voice recordings and the referral process.

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.3) Place of performance

NUTS code:

UKI

II.2.4) Description of the procurement

The Supplier must be able to provide a call monitoring system to manage all analogue and digital alarm response calls, asset management, data storage/updating, voice recordings and the referral process

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

To be agreed

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 20/12/2023

Local time: 17:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.7) Conditions for opening of tenders

Date: 21/12/2023

Local time: 09:00

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.4) Procedures for review

VI.4.1) Review body

Haringey Council

London

UK

VI.5) Date of dispatch of this notice

20/11/2023

Coding

Commodity categories

ID Title Parent category
85300000 Social work and related services Health and social work services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
Kayode.salami@haringey.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

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Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.