Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Flagship Housing Group
31 King Street
Norwich
NR1 1PD
UK
Telephone: +44 8081684555
E-mail: procurement@flagship-group.co.uk
NUTS: UKH15
Internet address(es)
Main address: https://www.flagship-group.co.uk/
Address of the buyer profile: https://www.flagship-group.co.uk/
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://www.delta-esourcing.com/tenders/UK-title/5EH88H9383
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://www.delta-esourcing.com/tenders/UK-title/5EH88H9383
Tenders or requests to participate must be sent to the abovementioned address
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Telecare & Telehealth Services
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
Tender for the provision of alarm monitoring services. The provider of the monitoring service is expected to operate and properly maintain call handling equipment and software that meets the requirements of the Specification.
II.1.5) Estimated total value
Value excluding VAT:
250 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
79512000
79711000
II.2.3) Place of performance
NUTS code:
UKH14
UKH1
Main site or place of performance:
Suffolk,East Anglia
II.2.4) Description of the procurement
a Tender for the provision of alarm monitoring services. The provider of the monitoring service is expected to operate and properly maintain call handling equipment and software that meets the requirements of the Specification.
II.2.5) Award criteria
Criteria below:
Quality criterion: Criterion 1 Quality
/ Weighting: 40
Cost criterion: Criterion 1 - Pricing
/ Weighting: 60
II.2.6) Estimated value
Value excluding VAT:
250 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 24
This contract is subject to renewal: Yes
Description of renewals:
Option to extend by 2 x 12 months - 4yrs in total
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
22/12/2023
Local time: 14:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders
Date:
22/12/2024
Local time: 14:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.3) Additional information
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
To view this notice, please click here:
<a href="https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=822226615" target="_blank">https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=822226615</a>
GO Reference: GO-20231121-PRO-24534275
VI.4) Procedures for review
VI.4.1) Review body
Flagship Housing Group
31 King Street
Norwich
NR1 1PD
UK
Telephone: +44 8081684555
E-mail: procurement@flagship-group.co.uk
Internet address(es)
URL: https://www.flagship-group.co.uk/
VI.4.2) Body responsible for mediation procedures
Flagship Housing Group
31 King Street
Norwich
NR1 1PD
UK
Telephone: +44 8081684555
VI.4.4) Service from which information about the review procedure may be obtained
Flagship Housing Group
31 King Street
Norwich
NR1 1PD
UK
Telephone: +44 8081684555
E-mail: procurement@flagship-group.co.uk
VI.5) Date of dispatch of this notice
21/11/2023