Skip to main content

We've saved some files called cookies on your device. These cookies are:

  • essential for the site to work
  • to help improve our website by collecting and reporting information on how you use it

We would also like to save some cookies to help tailor communications.

BETA
You're viewing an updated version of this service - your feedback will help us to improve it.

Contract Award Notice

ICT Managed Service Regional Framework

  • First published: 28 November 2023
  • Last modified: 28 November 2023
  • Version: N/A
  • Record interest

     

  • This file may not be fully accessible.

  •  

Information icon

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-03cffd
Published by:
Chief Constable for Devon and Cornwall Police
Authority ID:
AA77678
Publication date:
28 November 2023
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The high level scope of the requirement is to provide a regional framework for ICT managed services, from first point of contact through to successful and timely resolution, supply or implementation either by itself or where applicable via the Customer’s other contracted partners.

The services required will be:

• Service Management

• Customer Service Desk

• Applications

• End User Workplace

• Technical Security

• Hosting

• Data and Voice Network

• Field Mobile

• Airwave

• Resources

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Chief Constable for Devon and Cornwall Police

N/A

Police HQ, Middlemoor

Exeter

EX2 7HQ

UK

Contact person: Rebecca Boyd

E-mail: rebecca.boyd@devonandcornwall.pnn.police.uk

NUTS: UKK

Internet address(es)

Main address: http://www.devon-cornwall.police.uk/your-right-to-information

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Public order and safety

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

ICT Managed Service Regional Framework

Reference number: 802

II.1.2) Main CPV code

72000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The high level scope of the requirement is to provide a regional framework for ICT managed services, from first point of contact through to successful and timely resolution, supply or implementation either by itself or where applicable via the Customer’s other contracted partners.

The services required will be:

• Service Management

• Customer Service Desk

• Applications

• End User Workplace

• Technical Security

• Hosting

• Data and Voice Network

• Field Mobile

• Airwave

• Resources

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 175 000 000.00  GBP

II.2) Description

II.2.2) Additional CPV code(s)

50312600

50312610

50312620

72222000

72222100

72222200

72222300

72223000

72267100

72267200

II.2.3) Place of performance

NUTS code:

UKK

II.2.4) Description of the procurement

The high level scope of the requirement is to provide a regional framework for ICT managed services, from first point of contact through to successful and timely resolution, supply or implementation either by itself or where applicable via the Customer’s other contracted partners.

The services required will be:

• Service Management

• Customer Service Desk

• Applications

• End User Workplace

• Technical Security

• Hosting

• Data and Voice Network

• Field Mobile

• Airwave

• Resources

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 40%

Quality criterion: Social Value / Weighting: 10%

Price / Weighting:  50%

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2023/S 000-015164

Section V: Award of contract

Contract No: 1

Title: ICT Managed Service Regional Framework

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

17/11/2023

V.2.2) Information about tenders

Number of tenders received: 2

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

British Telecommunications plc

London

E1 8EE

UK

NUTS: UKK

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 175 000 000.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

The High Court of Justice

Strand

London

WC2A 2LL

UK

Internet address(es)

URL: https://www.judiciary.gov.uk

VI.4.2) Body responsible for mediation procedures

CEDR

London

UK

VI.4.4) Service from which information about the review procedure may be obtained

CEDR

London

UK

VI.5) Date of dispatch of this notice

27/11/2023

Coding

Commodity categories

ID Title Parent category
72222200 Information systems or technology planning services Information systems or technology strategic review and planning services
72222000 Information systems or technology strategic review and planning services Systems and technical consultancy services
72222100 Information systems or technology strategic review services Information systems or technology strategic review and planning services
72223000 Information technology requirements review services Systems and technical consultancy services
72222300 Information technology services Information systems or technology strategic review and planning services
72000000 IT services: consulting, software development, Internet and support Computer and Related Services
50312600 Maintenance and repair of information technology equipment Maintenance and repair of computer equipment
50312610 Maintenance of information technology equipment Maintenance and repair of computer equipment
72267100 Maintenance of information technology software Software maintenance and repair services
50312620 Repair of information technology equipment Maintenance and repair of computer equipment
72267200 Repair of information technology software Software maintenance and repair services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
rebecca.boyd@devonandcornwall.pnn.police.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.