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Contract Notice

ICT Managed Services

  • First published: 29 November 2023
  • Last modified: 29 November 2023
  • Version: N/A
  • This file may not be fully accessible.

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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

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Contents

Summary

OCID:
ocds-h6vhtk-041d51
Published by:
Merseyside Waste Disposal Authority
Authority ID:
AA35547
Publication date:
29 November 2023
Deadline date:
15 January 2024
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

We are seeking a highly experienced supplier to provide a comprehensive IT service provision covering the following key elements:

1) Provision of new network, WiFi and security controls to support the main office

2) Provision of replacement end-user computing devices and tablets (Windows based laptop PCs)

3) Microsoft licensing

4) Migration of servers/services from existing hardware and software with an existing provider to cloud based services

5) Build of Windows based devices, including packaging and deployment of software

6) Provision of appropriate boundary controls for Windows based devices

7) Application build and/or migration to replace aging in-house software

8) Hosting and security of public facing interactive website elements

9) Unified communications

10) Mobile security controls

11) Project/programme management

12) Technical resources to enact the change and migrate to the new service

13) Ongoing 1st, 2nd and 3rd line operational support for all our IT

14) Provision of comprehensive backups

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Merseyside Waste Disposal Authority

7 th Floor, No. 1 Mann Island

Liverpool

L3 1BP

UK

Contact person: Nicola Hodge

Telephone: +44 1512551444

E-mail: Procurement@merseysidewda.gov.uk

NUTS: UKD7

Internet address(es)

Main address: https://www.merseysidewda.gov.uk/

Address of the buyer profile: https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA43115

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://www.mytenders.co.uk


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://www.mytenders.co.uk


I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

Other: Waste Disposal

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

ICT Managed Services

II.1.2) Main CPV code

72222300

 

II.1.3) Type of contract

Services

II.1.4) Short description

We are seeking a highly experienced supplier to provide a comprehensive IT service provision covering the following key elements:

1) Provision of new network, WiFi and security controls to support the main office

2) Provision of replacement end-user computing devices and tablets (Windows based laptop PCs)

3) Microsoft licensing

4) Migration of servers/services from existing hardware and software with an existing provider to cloud based services

5) Build of Windows based devices, including packaging and deployment of software

6) Provision of appropriate boundary controls for Windows based devices

7) Application build and/or migration to replace aging in-house software

8) Hosting and security of public facing interactive website elements

9) Unified communications

10) Mobile security controls

11) Project/programme management

12) Technical resources to enact the change and migrate to the new service

13) Ongoing 1st, 2nd and 3rd line operational support for all our IT

14) Provision of comprehensive backups

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

48800000

48810000

51610000

72267100

72267200

51612000

72250000

72253000

72253200

72261000

II.2.3) Place of performance

NUTS code:

UKD7


Main site or place of performance:

Merseyside

II.2.4) Description of the procurement

We are seeking a highly experienced supplier to provide a comprehensive IT service provision covering the following key elements:

1) Provision of new network, WiFi and security controls to support the main office

2) Provision of replacement end-user computing devices and tablets (Windows based laptop PCs)

3) Microsoft licensing

4) Migration of servers/services from existing hardware and software with an existing provider to cloud based services

5) Build of Windows based devices, including packaging and deployment of software

6) Provision of appropriate boundary controls for Windows based devices

7) Application build and/or migration to replace aging in-house software

8) Hosting and security of public facing interactive website elements

9) Unified communications

10) Mobile security controls

11) Project/programme management

12) Technical resources to enact the change and migrate to the new service

13) Ongoing 1st, 2nd and 3rd line operational support for all our IT

14) Provision of comprehensive backups

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

As detailed in Tender Documents

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents


III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


III.2) Conditions related to the contract

III.2.2) Contract performance conditions

See Tender Documentation

III.2.3) Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 15/01/2024

Local time: 11:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Tender must be valid until: 11/03/2024

IV.2.7) Conditions for opening of tenders

Date: 22/01/2024

Local time: 13:00

Place:

Liverpool

Information about authorised persons and opening procedure:

As per MWDA policy

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.3) Additional information

NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at https://www.mytenders.co.uk/Search/Search_Switch.aspx?ID=230847.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.mytenders.co.uk/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

(MT Ref:230847)

VI.4) Procedures for review

VI.4.1) Review body

Public Procurement Review Service

Cabinet Office

London

UK

Telephone: +44 3450103503

E-mail: publicprocurementreview@cabinetoffice.gov.uk

Internet address(es)

URL: https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit

VI.5) Date of dispatch of this notice

28/11/2023

Coding

Commodity categories

ID Title Parent category
72253000 Helpdesk and support services System and support services
48810000 Information systems Information systems and servers
48800000 Information systems and servers Software package and information systems
72222300 Information technology services Information systems or technology strategic review and planning services
51610000 Installation services of computers and information-processing equipment Installation services of computers and office equipment
51612000 Installation services of information-processing equipment Installation services of computers and information-processing equipment
72267100 Maintenance of information technology software Software maintenance and repair services
72267200 Repair of information technology software Software maintenance and repair services
72261000 Software support services Software-related services
72250000 System and support services Software programming and consultancy services
72253200 Systems support services Helpdesk and support services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
Procurement@merseysidewda.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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