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Contract Award Notice

Home Care (Domiciliary Care) Flexible Framework

  • First published: 29 November 2023
  • Last modified: 29 November 2023

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-03a32e
Published by:
London Borough of Sutton
Authority ID:
AA23522
Publication date:
29 November 2023
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Lot 1 - (Patch Lots 1-11) comprising of:

Patch 1: Care and Support for Older People and Adults with Physical Disabilities, Sensory impairment and/or Other Long Term Conditions - Worcester Park South and Worcester Park North.

Patch 2: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - North Cheam and Stonecot;

Patch 3: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - Sutton West and East Cheam, and Cheam

Patch 4: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - Sutton North

Patch 5: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - Sutton Central and Carshalton Central

Patch 6: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - South Sutton and Belmont

Patch 7: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - St Helier West and St Helier East

Patch 8: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - The Wrythe

Patch 9: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - Wallington North and Hackbridge

Patch 10: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - South Beddington, Roundshaw and Beddington

Patch 11: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - Carshalton South, Clockhouse and Wallington South

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

London Borough of Sutton

Civic Offices, St Nicholas Way

Sutton

SM1 1EA

UK

Contact person: Mr Steve Hoy

Telephone: +44 2087705911

E-mail: steve.hoy@sutton.gov.uk

NUTS: UKI63

Internet address(es)

Main address: http://www.sutton.gov.uk/

Address of the buyer profile: http://www.sutton.gov.uk/

I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Home Care (Domiciliary Care) Flexible Framework

Reference number: DN613429

II.1.2) Main CPV code

85000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The London Borough of Sutton (the council) intends to commission Home Care and Support services to support the independence and wellbeing of Sutton service users with care needs. It is a priority for the council that Sutton citizens are able to live independently at home. The council wishes to commission personalised, enabling and re-abling home care services which support people to retain their independence and continue to live in their own homes. The ultimate aim is that the quality of life of Sutton residents receiving home care services is enhanced.

Home Care (Domiciliary Care) is one of the main care and support options provided to enable Service Users to maintain their independence and quality of life in their own home. The primary function of the home care service is to deliver bespoke care and support that maintains and improves wellbeing, independence and resilience appropriate to individual Service User circumstances, prevailing state of health, and personal aspirations - to live a full a life as possible: safe and independent at home.

The London Borough of Sutton new model will be commissioned in accordance with Regulation 74 of the Public Contract Regulations 2015 (Light Touch Regime for Health and Social Care) allowing the commissioning of this contract by means of a Lot based, Flexible Framework which will be re-opened periodically as detailed within the tender documentation during the 5 year framework duration.

The Council is seeking high quality, local Domiciliary Care Providers who are registered with, and inspected by, the Care Quality Commission (CQC) to work with us in the delivery of a new patch based service model for home care arrangements commissioned by the council on behalf of older and disabled people with assessed care needs.

II.1.6) Information about lots

This contract is divided into lots: Yes

II.1.7) Total value of the procurement

Lowest offer: 82 900 000.00  GBP/ Highest offer: 90 500 000.00  GBP

II.2) Description

Lot No: 1

II.2.2) Additional CPV code(s)

98000000

II.2.3) Place of performance

NUTS code:

UKI63

II.2.4) Description of the procurement

Lot 1 - (Patch Lots 1-11) comprising of:

Patch 1: Care and Support for Older People and Adults with Physical Disabilities, Sensory impairment and/or Other Long Term Conditions - Worcester Park South and Worcester Park North.

Patch 2: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - North Cheam and Stonecot;

Patch 3: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - Sutton West and East Cheam, and Cheam

Patch 4: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - Sutton North

Patch 5: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - Sutton Central and Carshalton Central

Patch 6: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - South Sutton and Belmont

Patch 7: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - St Helier West and St Helier East

Patch 8: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - The Wrythe

Patch 9: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - Wallington North and Hackbridge

Patch 10: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - South Beddington, Roundshaw and Beddington

Patch 11: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - Carshalton South, Clockhouse and Wallington South

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 100

Price / Weighting:  0

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 2

II.2.2) Additional CPV code(s)

98000000

II.2.3) Place of performance

NUTS code:

UKI63

II.2.4) Description of the procurement

Lot 2 - (Patch 12) comprising of:

(Patch 12: Care and Support for Adults with Autism, Learning Disabilities and/or Mental Health Needs - West (Worcester Park South, Worcester Park North, North Cheam, Stonecot, Sutton West, East Cheam and Cheam, Sutton North, Sutton Central, South Sutton, Belmont)

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 100

Price / Weighting:  0

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 3

II.2.2) Additional CPV code(s)

98000000

II.2.3) Place of performance

NUTS code:

UKI63

II.2.4) Description of the procurement

Lot 3 - (Patch 13) comprising of:

Patch 13: Care and Support for Adults with Autism, Learning Disabilities and/or Mental Health Needs - East (St Helier West, St Helier East, The Wrythe, Carshalton Central, Wallington North, Hackbridge, South Beddington and Roundshaw, Beddington, Carshalton South and Clockhouse, Wallington South)

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 100

Price / Weighting:  0

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 4

II.2.2) Additional CPV code(s)

98000000

II.2.3) Place of performance

NUTS code:

UKI63

II.2.4) Description of the procurement

Lot 4 - Approved Provider List (APL) comprising of:

Call-Off from pool of approved care suppliers to provide Care and Support for all Service User Groups identified in Lots 1 to 13 as back up to the Patch Lead provision.

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 100

Price / Weighting:  0

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2023/S 000-003583

Section V: Award of contract

Lot No: 1

Contract No: DN613429

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

21/07/2023

V.2.2) Information about tenders

Number of tenders received: 50

Number of tenders received from SMEs: 44

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 50

The contract has been awarded to a group of economic operators: Yes

V.2.3) Name and address of the contractor

Unique Personnel (UK) Limited

256 Brixton Hill

London

SW12 1HF

UK

NUTS: UKI63

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Alpenbest Care

Crown House Stephenson Road Severalls Industrial Park

Colchester

CO4 9QR

UK

NUTS: UKI63

The contractor is an SME: No

V.2.3) Name and address of the contractor

Westminster Homecare Ltd

Symal House, 423 Edgware Road

London

NW9

UK

NUTS: UKI63

The contractor is an SME: No

V.2.3) Name and address of the contractor

Absolute Care Services

Courtyard House 45 Shurch Street

Epsom

KT17 4PW

UK

NUTS: UKI63

The contractor is an SME: No

V.2.3) Name and address of the contractor

Supreme Care Services Limited

9 Crown Parade Crown Lane

Morden

CR5 3LL

UK

NUTS: UKI63

The contractor is an SME: No

V.2.3) Name and address of the contractor

Vista Care Solutions

3-9 Ballam Street

Plaistow

E13 8EB

UK

NUTS: UKI63

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Avant Healthcare Services Ltd

Vista Office Centre 50 Salisbury Road

Hounslow

TW4 6JQ

UK

NUTS: UKI63

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

GA Professional Healthcare Ltd

Weatherill House Business Centre, 23 Whitestone Way

Croydon

CR0 4WF

UK

NUTS: UKI63

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Kare 4 You Surrey

1-3 East Street Adelphi Court

Epsom

KT17

UK

NUTS: UKI63

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

River Garden Care

STC House 7 Elmfield Road

Bromley

BR1 1LT

UK

NUTS: UKI63

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Aspire Care Services

2 Streatham High Road

Lambeth

SW16 1HS

UK

NUTS: UKI63

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: Lowest offer: 66 100 000.00  GBP / Highest offer: 72 000 000.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 2

Contract No: DN613429

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

21/07/2023

V.2.2) Information about tenders

Number of tenders received: 16

Number of tenders received from SMEs: 16

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 16

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Vista Care Solutions

3-9 Balaam Street

Plaistow

E13 8EB

UK

NUTS: UKI63

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: Lowest offer: 3 900 000.00  GBP / Highest offer: 4 200 000.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 3

Contract No: DN613429

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

21/07/2023

V.2.2) Information about tenders

Number of tenders received: 10

Number of tenders received from SMEs: 9

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 10

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Unique Personnel (UK) Limited

256 Brixton Hill

London

SW2 1HF

UK

NUTS: UKI63

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: Lowest offer: 5 000 000.00  GBP / Highest offer: 5 800 000.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 4

Contract No: DN613429

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

21/07/2023

V.2.2) Information about tenders

Number of tenders received: 44

Number of tenders received from SMEs: 39

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 44

The contract has been awarded to a group of economic operators: Yes

V.2.3) Name and address of the contractor

Priory Care Services Ltd

21 Ledbury Place

Croydon

CR0 1ET

UK

NUTS: UKI63

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Angels Place Health and Social Care t/a Lexwin Trading Ltd

Unit 6 Mentmore House

Orpington

BR5 3QF

UK

NUTS: UK

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Profad Care Agency Limited

Unit 3&5 1 Bethwin Street

Camberwell

SE5

UK

NUTS: UKI63

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Premium Homecare Ltd

17 Gordon Road

Carshalton

SM5 3RG

UK

NUTS: UKI63

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Bio Lumineux Health Care Ltd

283 High Street North

East Ham

E12 6SL

UK

NUTS: UKI63

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Crystalline Business Solutions Limited

Office 2 Butter Hill

Wallington

SM6 7JD

UK

NUTS: UKI63

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Wandle Healthcare Services

12 Deer Park Road Lombard Business Park

London

SW19 3TL

UK

NUTS: UKI63

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

J C Michael Groups Ltd

38 Beaufort Court Admirals Way

Greater London

E14 9XL

UK

NUTS: UKI63

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Pivot Care Group Limited

Capitol House 662 Sutton

Sutton

SM3 9BY

UK

NUTS: UKI63

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Rose Care Services

7 St Georges Parade Perry Hill

Catford

SE6 4DT

UK

NUTS: UKI63

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Verity Group Limited

210 Church Road Gateway Business Centre

London

E10 7JQ

UK

NUTS: UKI63

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Care More

4 Tudor Court Brighton Road

Sutton

SM2 5AE

UK

NUTS: UKI63

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

SenaCare Ltd

1A Northumberland Parade, Station Road

Harrow

HA2 7SW

UK

NUTS: UKI63

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Mercury Care Services Ltd

781-781A London Road

Thornton Heath

CR7 6AW

UK

NUTS: UKI63

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Stick Care Ltd

Suite 306 3rd Floor Roycraft House Linton Road

Barking

IG11 8HE

UK

NUTS: UKI63

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: Lowest offer: 7 900 000.00  GBP / Highest offer: 8 500 000.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

The Royal Courts of Justice

London

WC2A 2LL

UK

VI.5) Date of dispatch of this notice

28/11/2023

Coding

Commodity categories

ID Title Parent category
85000000 Health and social work services Other Services
98000000 Other community, social and personal services Other Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
steve.hoy@sutton.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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