Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
University of the Highlands and Islands
UHI House, Old Perth Road
Inverness
IV2 3JH
UK
Contact person: Katrina McEwan
Telephone: +44 1463279000
E-mail: katrina.mcewan@uhi.ac.uk
NUTS: UK
Internet address(es)
Main address: https://www.uhi.ac.uk
Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00101
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Education
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Hotel Services
Reference number: UHI-RES-32671
II.1.2) Main CPV code
79993100
II.1.3) Type of contract
Services
II.1.4) Short description
The University of the Highlands and Islands is looking for a supplier to provide Hotel Services at their 4 student residences sites in Inverness, Dornoch, Elgin and Fort William as detailed in the Invitation to Tender. It is expected that these services will be required from November 2025 for an initial period of 3 years, unless terminated in accordance with the provisions of the Contract, with UHI having the option to extend for a further 2 x 12 months periods following the Initial Term
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
2 430 310.75
GBP
II.2) Description
II.2.2) Additional CPV code(s)
79993100
79993000
55110000
55100000
55130000
98341000
98341100
II.2.3) Place of performance
NUTS code:
UKM6
UKM63
UKM61
UKM62
Main site or place of performance:
Inverness, Dornoch, Elgin and Fort William
II.2.4) Description of the procurement
The following duties are included within this Contract and shall be carried out as required:
Internal and external patrolling.
Monitoring and responding to intruder alarms.
Reactively monitoring CCTV.
Emergency response/keyholding.
Car parking.
Assist with release of trapped personnel in lifts.
Security and key management including arranging the replacement of lost key cards and door lock batteries when required, and general key holding Services.
This list is not exhaustive but provides the basis of the service required.
II.2.5) Award criteria
Quality criterion: Expertise and Previous Experience
/ Weighting: 10
Quality criterion: Implementation Plan and Exit Strategy
/ Weighting: 5
Quality criterion: Service Delivery
/ Weighting: 10
Quality criterion: Risk Management
/ Weighting: 10
Quality criterion: Continuous Improvement
/ Weighting: 5
Quality criterion: Fair Work Practices
/ Weighting: 5
Quality criterion: Pastoral Issues
/ Weighting: 15
Price
/ Weighting:
40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2025/S 000-045745
Section V: Award of contract
Contract No: UHI-RES-32671
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
15/10/2025
V.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 4
Number of tenders received by electronic means: 4
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Kingdom Services Group Limited
1 Woodlands Park, Ashton Road
Newton-le-Willows
WA12 0HF
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 2 430 310.75
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
This is a Contract AWARD Notice and as such the procurement process is COMPLETE.
(SC Ref:812187)
VI.4) Procedures for review
VI.4.1) Review body
Inverness Justice Centre
Longman Road
Inverness
IV1 1AH
UK
VI.5) Date of dispatch of this notice
03/11/2025