Social and other specific services – public contracts
Contract award notice
Section I: Contracting
authority
I.1) Name and addresses
Flintshire County Council
Chapel Street, Flint
Flintshire
CH6 5BD
UK
Contact person: Claire Green
Telephone: +44 01352703725
E-mail: Claire.green@flintshire.gov.uk
NUTS: UKL23
Internet address(es)
Main address: https://www.flintshire.gov.uk
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0419
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Housing Related Floating Support Services in Flintshire
II.1.2) Main CPV code
85300000
II.1.3) Type of contract
Services
II.1.4) Short description
Flintshire County Council Housing Support Grant (HSG) Team is inviting bids from providers which fully meet the requirements of this Specification and demonstrates value for money against the following projects:
Lot 1 - Young Persons Floating Support Project
Lot 2 - Criminal Offending Floating Support Project
Lot 3 - Older People Floating Support Project
Lot 4 -General and Complex Needs Floating Support Project
Lot 5 - Early Homeless Prevention Floating Support Project
The current contracts come to an end on 30th June 2025 and Flintshire County Council HSG Team are inviting providers to tender for the commission of floating support provision.
Contracts will be for a period of 4 years with the option to extend for a further 2 years.
TUPE information has been provided in the tender pack.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
3 264 088.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Young Persons Floating Support Project
II.2.2) Additional CPV code(s)
85000000
85300000
98000000
70333000
85312000
II.2.3) Place of performance
NUTS code:
UKL23
II.2.4) Description of the procurement
The project will offer housing related support to young people aged 16-25 which enables people to establish and/or maintain independent living. This project will provide support to young people who are homeless or threatened with homelessness or needing support to remain in their properties. Support will be flexible, and person centred, but may include things like budgeting, including accessing money advice, developing life skills, achieving safety and security, and accessing other helpful services and opportunities.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Criminal Offending Floating Support Project
II.2.2) Additional CPV code(s)
85000000
85300000
98000000
70333000
85312000
II.2.3) Place of performance
NUTS code:
UKL23
II.2.4) Description of the procurement
This project will offer housing-related support to individuals with a history of criminal offending. Specifically, it will assist those in custody who are at risk of being homeless upon release in Flintshire. The aim is to conduct a comprehensive assessment of their needs while they are still in custody, ensuring a detailed and personalised support plan is in place for when they are released. Support workers will collaborate with prison resettlement officers and probation services to facilitate a smooth transition and ensure continuity of support in the community. The project will also extend its services to individuals with offending related support needs who are assessed as requiring housing assistance. The goal is to prevent homelessness, help service users maintain their accommodations, and promote their independence. This initiative will support service users from any housing tenure across Flintshire.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3
II.2.1) Title
Older People Floating Support Project
II.2.2) Additional CPV code(s)
85000000
85300000
98000000
70333000
85312000
II.2.3) Place of performance
NUTS code:
UKL23
II.2.4) Description of the procurement
The service will provide low-level short-term housing related support to enable older people to gain or retain their self-reliance, sustain their accommodation, and remain living as independently as possible in the community. The support will consist of a mix of practical support and advice as well as signposting to other services.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 4
II.2.1) Title
General and Complex Needs Floating Support Project
II.2.2) Additional CPV code(s)
85000000
85300000
98000000
70333000
85312000
II.2.3) Place of performance
NUTS code:
UKL23
II.2.4) Description of the procurement
This service will provide a holistic support system for individuals with varying levels of need. Complex needs support workers will assist clients facing multiple challenges such as mental health issues, learning disabilities, substance misuse, and criminal offending (list is non-exhaustive). For those whose primary concerns are housing-related, general housing support workers will help with issues like debt, rent arrears, benefit support, liaising with other professionals, housing conditions etc.
The Mental Health Liaison Officer (MHLO) support clients who are open to the housing solutions team, therefore will be experiencing homelessness or will be threatened with homelessness. The MLHO will bridge the gap between mental health services and housing solutions. They will be expected to provide guidance and expertise to clients experiencing mental health challenges, ensuring that support plans are tailored to individual needs. The role will involve building strong relationships with mental health services to facilitate timely referrals and coordinated care.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 5
II.2.1) Title
Early Homeless Prevention Floating Support Project
II.2.2) Additional CPV code(s)
85000000
85300000
98000000
70333000
85312000
II.2.3) Place of performance
NUTS code:
UKL23
II.2.4) Description of the procurement
The service will offer short-term, low-level housing support to help clients who are currently struggling. The clients will not meet statutory homelessness assistance but will need support to either maintain their current property or advice on next steps. This can include but not inclusive of support with bills (ensuring all energy and water tariffs are affordable), benefit support, support with property that is suffering with damp and mould, where invalid notices are given, relationship breakdowns etc. The support will include a combination of practical assistance, advice, and sign posting to other services.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2025/S 000-002610
Section V: Award of contract
Lot No: 1
Title: Young Persons Floating Support Project
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
28/05/2025
V.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 3
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
LOCAL SOLUTIONS
2000 Vortex Court, Enterprise Way
Liverpool
L131FB
UK
Telephone: +44 1517090990
Fax: +44 1517099326
NUTS: UKD7
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 494 544.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Title: Criminal Offending Floating Support Project
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
14/10/2025
V.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 4
Number of tenders received by electronic means: 4
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Kaleidoscope
St. Mellons Business Park, Fortran Road, St. Mellons
Cardiff
CF30EY
UK
NUTS: UKL22
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 865 760.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 3
Title: Older People Floating Support Project
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
16/06/2025
V.2.2) Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 5
Number of tenders received by electronic means: 5
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
AGE CONNECTS NORTH EAST WALES
Lewis House, Swan Street
Flint
CH65BP
UK
Telephone: +44 8450549969
NUTS: UKL23
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 445 024.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 4
Title: General and Complex Needs Floating Support Project
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
14/10/2025
V.2.2) Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 5
Number of tenders received by electronic means: 5
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Kaleidoscope
St. Mellons Business Park, Fortran Road, St. Mellons
Cardiff
CF30EY
UK
NUTS: UKL22
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 1 293 480.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 5
Title: Early Homeless Prevention Floating Support Project
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
14/10/2025
V.2.2) Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 5
Number of tenders received by electronic means: 5
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Kaleidoscope
St. Mellons Business Park, Fortran Road, St. Mellons
Cardiff
CF30EY
UK
NUTS: UKL22
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 165 280.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
(WA Ref:151549)
VI.4) Procedures for review
VI.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
UK
Telephone: +44 2079477501
VI.5) Date of dispatch of this notice
28/10/2025