Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Derbyshire County Council
County Hall
Matlock
DE43AG
UK
Contact person: Jayne Smith
E-mail: jayne.smith@derbyshire.gov.uk
NUTS: UKF1
Internet address(es)
Main address: http://www.derbyshire.gov.uk/
Address of the buyer profile: http://www.derbyshire.gov.uk/
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
CPH123 Grant Fulfilment Service
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
The contract relates to the provision of grant fulfilment services to residents of Derbyshire in relation to financial hardship or support schemes administered by the Authority. The provider will:
Process resident applications referred by the Authority
Deliver urgent support to vulnerable residents.
Source, procure, and distribute goods and services (e.g. household appliances and bacs payments)
Processing in excess of 2072 individual transaction per annum with full compliance with data protection, safeguarding and financial controls.
Ensure accurate transaction-level reporting and auditability
Provide a complete end to end solution without fragmenting the requirements across multiple contracts or systems.
The service must operate within the Authority's legal duties under welfare support legislation, while ensuring security, safeguarding, and auditability.
Family Fund Trading (t/a Family Fund Business Services) will be paid £5,000 per annum to deliver and administer all grant fulfilment services. Where an inflationary increase is required for operational costs this will be caped to the Public Health grant increases. Previous notice reference: 2025/S 000-000651
Family Fund Trading (t/a Family Fund Business Services) will arrange grant awarded goods and payments direct to Derbyshire residents estimated grant awarded value received directly to Derbyshire residents of an upper limit of £950,000 per annum.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
102 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
85000000
II.2.3) Place of performance
NUTS code:
UKF1
Main site or place of performance:
Within the geographical area of Derbyshire (excluding Derby City
II.2.4) Description of the procurement
The contract relates to the provision of grant fulfilment services to residents of Derbyshire in relation to financial hardship or support schemes administered by the Authority. The provider will:
Process resident applications referred by the Authority
Deliver urgent support to vulnerable residents.
Source, procure, and distribute goods and services (e.g. household appliances and bacs payments)
Processing in excess of 2072 individual transaction per annum with full compliance with data protection, safeguarding and financial controls.
Ensure accurate transaction-level reporting and auditability
Provide a complete end to end solution without fragmenting the requirements across multiple contracts or systems.
The service must operate within the Authority's legal duties under welfare support legislation, while ensuring security, safeguarding, and auditability.
Family Fund Trading (t/a Family Fund Business Services) will be paid £5,000 per annum to deliver and administer all grant fulfilment services. Where an inflationary increase is required for operational costs this will be caped to the Public Health grant increases. Previous notice reference: 2025/S 000-000651.
Family Fund Trading (t/a Family Fund Business Services) will arrange grant awarded goods and payments direct to Derbyshire residents estimated grant awarded value received directly to Derbyshire residents of an upper limit of £950,000 per annum.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The works, supplies or services can be provided only by a particular economic operator for the following reason: absence of competition for technical reasons
Explanation
Family Fund Trading (trading as Family Fund Business Services) is the only known provider with the technical capability to deliver the full scope of grant fulfilment services as a single, integrated solution. No other provider offers a comparable service that combines referral handling, procurement, distribution, payments and reporting within a unified, audit-compliant platform.
Alternative delivery models would require multiple providers and contracts, resulting in technical fragmentation, reduced accountability, and increased risk to service quality and data security. Replicating the solution through separate contracts or in-house arrangements would introduce significant operational and technical inefficiencies, undermine auditability, and delay delivery of urgent support to vulnerable residents.
Therefore, there is no reasonable technical substitute capable of delivering the service to the required standard, and the use of Regulation 32(2)(b)(ii) is justified.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2099/S 001-999999
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
21/10/2025
V.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 0
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Family Fund Trust
London
UK
NUTS: UKF1
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 102 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
High Court (Technology and Construction Court
London
UK
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
Derbyshire County Council will incorporate a minimum 10 calendar days (or 15 if non electronic or fax methods used) standstill period at the point information on the award of the contract is communicated to the relevant economic operators. Debriefing by the Council shall be in accordance with the Public Contracts Regulation 2015 (as amended) (the Regulations). Such information should be requested from the addressee in Section 1.1. If an appeal regarding the award of the contract has not been successfully resolved the Regulations provide for the aggrieved parties who are of the opinion that they have been harmed or are at risk of harm by a breach of the Regulations, to take action in the High Court (England, Wales and Northern Ireland). Any such action must be brought as soon as possible.
VI.5) Date of dispatch of this notice
11/11/2025