II.2.3) Place of performance

NUTS code:

UKE42

II.2.4) Description of the procurement

West Yorkshire ICB is undertaking a Market Engagement Exercise to assess the level of interest from suitably qualified providers to deliver General Medical Services (GMS) across two practice sites under a single, permanent contract<br/><br/>Sites<br/>Yeadon Health Centre, LS19 7PS <br/>Netherfield Road Surgery, LS20 9HE<br/><br/>Population<br/>10,955<br/><br/>Current Delivery Model<br/>The practice currently operates under a 12-month urgent award.<br/><br/>Anticipated Start Date<br/>26 August 2026<br/><br/>The high-level objectives of the service are:<br/><br/>Deliver Safe, High-Quality Primary Medical Services<br/>• Provide comprehensive, person-centred, and evidence-based care that meets the core requirements of the GMS contract.<br/>• Ensure care is delivered in line with CQC standards and clinical best practice.<br/>• Maintain a strong focus on patient safety, safeguarding, and continuous quality improvement.<br/>• Achieve a deep understanding of the population that the practice serves and shape the service to meet need<br/>Provide accessible and equitable access across sites<br/>• Implement robust appointment systems that meet the needs of diverse populations, including vulnerable groups.<br/>• Support the delivery of modern general practice through adoption of appropriate digital tools, including online consultation, digital triage, and shared care records. <br/>• Ensure parity of access according to patient preference across walk in, online and telephone <br/>Ensure Financial and Contractual Sustainability<br/>• Deliver services efficiently and within the financial envelope of the GMS contract.<br/>• Ensure a long term sustainable financial and delivery model for the practice.<br/>• Maintain full compliance with contractual, legal, and regulatory obligations, including reporting and assurance requirements.<br/>Integrate Effectively Within the Yeadon Primary Care Network (PCN)<br/>• Collaborate with the two other practices within the PCN to deliver network services and share staffing resources effectively, to best use under the Additional Roles scheme.<br/>• Share resources, data, and best practice to drive innovation and service improvement.<br/>Contribute to Population Health Management<br/>• Use practice-level data and intelligence to proactively manage the health of the registered population.<br/>• Work in partnership with West Yorkshire Integrated Care Board (ICB), PCN, and other stakeholders within the PCN and wider system to address health inequalities and improve outcomes.<br/>Support Workforce Sustainability and Development<br/>• Bring stability, support and development opportunities to a workforce who have experienced change in leadership<br/>• Build and retain a multi-professional workforce that is skilled, resilient, and capable of meeting future primary care demands.<br/>• Provide appropriate training, supervision, and leadership development opportunities for staff at all levels.<br/>• Implement measures to improve staff satisfaction and retention<br/>• Ensure an open and transparent culture with all staff aware and confident on Freedom to Speak Up principles and process.<br/>Patient Experience <br/>• Maintain an active Patient Participation Group (PPG) that reflects the diversity of the practice population and contributes to service improvement.<br/>• Use structured patient feedback mechanisms (e.g. Friends and Family Test, national and local surveys, focus groups) to gather insight and inform changes.<br/>• Operate a clear, responsive complaints process that encourages feedback and ensures learning from all complaints and concerns.<br/>• Share learning and improvement actions with patients and staff in a transparent way.<br/>• Embed a culture of continuous learning and improvement from patient feedback across all staff.

II.2.14) Additional information

If you would like to submit your interest for this service, please express your interest by registering on https://atamis-1928.my.site.com/login and complete the questions included in project C400647.<br/><br/><br/>• Suppliers: https://atamis-1928.my.site.com/login<br/>• Supplier opportunities: https://atamis-1928.my.salesforce-sites.com/?searchtype=Projects<br/><br/><br/>Once registered, potential providers will be able to complete their response.<br/><br/>If you find you need advice or support in registering please contact the Atamis helpdesk using the following details:<br/><br/>Phone: 0800 9956035<br/>E-mail: support-health@atamis.co.uk<br/><br/>Please note that an expression of interest in delivering the General Medical Services (GMS) is not a tender response. An expression of interest is no indication of a commitment to participate in the tender process nor does it infer any special status on those providers who do submit an interest.<br/><br/>The market response to this notice will be used to inform the Commissioner’s view as to any future process to select the most suitable approach to meet its commissioning intentions. This does not commit the NHS West Yorkshire Integrated Care Board to undertake a procurement. NHS West Yorkshire Integrated Care Board has the right to withdraw this notice.<br/><br/>The response window will be open for 14 days and will close 26 November 2025 at 12pm