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Contract Award Notice

24-181 Information Technology Service Management (ITSM) Solution

  • First published: 18 November 2025
  • Last modified: 18 November 2025
  • Version: N/A
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-05e238
Published by:
Rotherham Metropolitan Borough Council
Authority ID:
AA46390
Publication date:
18 November 2025
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Rotherham Metropolitan Borough Council (RMBC / the Council) has undertaken a procurement exercise to appoint a supplier for the provision of an Information Technology Service Management (ITSM) and Information Technology Asset Management (ITAM) solution as per the Councils requirements.

The procurement exercise was conducted as a cross lot further competition under the Crown Commercial Services (CCS); Technology Services 3 framework; Lot 3b: Operational Services - Operational Management and Lot 3c: Operational Services - Technical Management.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Rotherham Metropolitan Borough Council

GB173552264

Riverside House, Main Street

Rotherham

S60 1AE

UK

Contact person: Matthew Everatt

Telephone: +44 1709334119

E-mail: matthew.everatt@rotherham.gov.uk

NUTS: UKE31

Internet address(es)

Main address: https://www.rotherham.gov.uk/

Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/104118

I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

24-181 Information Technology Service Management (ITSM) Solution

Reference number: 24-181

II.1.2) Main CPV code

48000000

 

II.1.3) Type of contract

Supplies

II.1.4) Short description

Rotherham Metropolitan Borough Council (RMBC / the Council) has undertaken a procurement exercise to appoint a supplier for the provision of an Information Technology Service Management (ITSM) and Information Technology Asset Management (ITAM) solution as per the Councils requirements.

The procurement exercise was conducted as a cross lot further competition under the Crown Commercial Services (CCS); Technology Services 3 framework; Lot 3b: Operational Services - Operational Management and Lot 3c: Operational Services - Technical Management.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 498 114.00  GBP

II.2) Description

II.2.3) Place of performance

NUTS code:

UKE31

II.2.4) Description of the procurement

Rotherham Metropolitan Borough Council (RMBC / the Council) has undertaken a procurement exercise to appoint a supplier for the provision of an Information Technology Service Management (ITSM) and Information Technology Asset Management (ITAM) solution as per the Councils requirements.

II.2.5) Award criteria

Quality criterion: Quality (Inc. Social Value) / Weighting: 80

Price / Weighting:  20

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Award of a contract without prior publication of a call for competition

Justification for selected award procedure:

The procurement falls outside the scope of application of the Directive

Explanation

The procurement exercise was conducted as a cross lot further competition under the Crown Commercial Services (CCS); Technology Services 3 framework; Lot 3b: Operational Services - Operational Management and Lot 3c: Operational Services - Technical Management.

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

Section V: Award of contract

Contract No: 1

Title: Information Technology Service Management (ITSM) Solution

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

30/10/2025

V.2.2) Information about tenders

Number of tenders received: 4

Number of tenders received by electronic means: 4

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Specialist Computer Centres (SCC)

01428210

James House, Warwick Road

Birmingham

B11 2LE

UK

Telephone: +44 1217667000

E-mail: frameworksales@scc.com

NUTS: UKG31

Internet address(es)

URL: http://www.scc.com

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 228 967.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

High Court

The Royal Courts of Justice, The Strand,

London

WC2A 2LL

UK

VI.4.2) Body responsible for mediation procedures

High Court

Royal Courts of Justice, The Strand

London

WC2A 2LL

UK

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures:

Precise information on deadline(s) for lodging appeals: The Contracting Authority will incorporate a minimum 10 calendar day standstill period at the point information on the award of the Contract is communicated to tenderers. Applicants who are unsuccessful shall be informed by the Contracting Authority as soon as possible after the decision has been made as to the reasons why the applicant was unsuccessful. If an appeal regarding the award of the contract has not been successfully resolved, the Public Contracts Regulations 2015 (as amended) provide for aggrieved parties who have been harmed or are at risk of harm by breach of the rules to take legal action. Any such action must be brought within the applicable limitation period. Where a contract has not been entered into, the Court may order the setting aside of the award decision or order the Contracting Authority to amend any document and may award damages. If the Contract has been entered into, the Court may, depending on the circumstances, award damages, make a declaration of ineffectiveness, order the Contracting Authority to pay a fine, and/or order that the duration of the Contract be shortened. The purpose of the standstill period referred to above is to allow the parties to apply to the Courts to set aside the award decision before the contract is entered into.

VI.4.4) Service from which information about the review procedure may be obtained

High Court

The Royal Courts of Justice, The Strand,

London

WC2A 2LL

UK

VI.5) Date of dispatch of this notice

17/11/2025

Coding

Commodity categories

ID Title Parent category
48000000 Software package and information systems Computer and Related Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
matthew.everatt@rotherham.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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