Provision of a Resettlement, Orientation and Re-integration Service

Procurement reference

Proc-24-338

Procurement description

The UK Government operates a number of different schemes to people in need of protection from a range of different regions across the globe. In some instances, pledges have been made to the Home Office by local authorities to offer resettlement opportunities and, in other instances, participation is required. The support needs of each scheme share some similarities but there are also several differences so the service must be able to adapt to varied support needs and changing landscape. The service will support both existing supported/resettled families/individuals and new families/individuals arriving.

The service’s main purpose is to support successful resettlement; supporting citizens to settle into their lives in their new homes, including managing their finances and accommodation, accessing services and ultimately being able to live independently and feel part of the community in which they live. This may look different for different families/individuals and for the different schemes. For example, the Homes For Ukraine Scheme is a temporary visa scheme and so people’s needs may differ to those on resettlement schemes who have arrived with indefinite leave to remain.

Main category

Services

Delivery regions

• UK - United Kingdom

Total value (estimated)

1000000.00 GBP Excluding VAT

1200000.00 GBP Including VAT

Contract dates (estimated)

01 April 2026, 00:00AM to 31 March 2029, 23:59PM

Extension end date (if all the extensions are used): 31 March 2031

Wrexham County Borough Council

Procedure type

Open procedure

Is the total value above threshold?

Above threshold

Trade agreements

Government Procurement Agreement (GPA)

CPV classifications

• 85000000 - Health and social work services
• 92000000 - Recreational, cultural and sporting services
• 98000000 - Other community, social and personal services

Delivery regions

• UK - United Kingdom

Sustainability

Small and medium-sized enterprises (SME)

Voluntary, community and social enterprises (VCSE)

Contract start date (estimated)

01 April 2026, 00:00AM

Contract end date (estimated)

31 March 2029, 23:59PM

Extension end date (estimated)

31 March 2031, 23:59PM

Can the contract be extended?

Yes

Description of extensions

May be extended for up to 2 years.

Publication date of tender notice (estimated)

26 November 2025

Tender submission deadline

09 January 2026, 00:00AM

Date of award of contract

14 January 2026, 23:59PM

May tenders be submitted electronically?

Yes

Languages that may be used for submission

• English